to be incensed that toys r us insist customers MUST use a plastic bag for purchase?

[ska]

Today my dd bought 2 little cuddly toys which she wanted to hold on the way home. The surly assistant insisted we had to use a plastic carrier bag and told us when i refused 'it's policy for the alarms. You can just throw it in the bin once you leave the shop' I was shocked and said ' are they recycled?' and she looked flummoxed. The person behind me backed me up and said how shocking it was to willfully wrap something up and insist we threw it away as the bags takes so long to decompose. The assistant wrapped them up and I took them out, took my receipt and left the shop. I was really cross and my dd was really upset (she assumes shop asistant shave more authority than I have). I ended up saying to the woman that I felt for her having to enforce such a ridiculous policy.

OOOHH I am hopping mad. Aren't we meant to be doing something about climate change. Can we get petition going or something?

Have you e-mailed them and asked if that policy is in force? If so....well...they need to get to grips that finally Britain is turnign and finally, at long last, is starting to become more environmentally friendly....about time, too...imo...

the amount of plastic toys are packaged in is mad. but they're being shipped in from all over the world (china).

it's a bigger problem than just plastic carrier bags. (imao)

toysrus don't seem to have an email address.
'banning' plastic bags - i've heard of towns/villages where the shops all ask customers to bring in their own bags and sell a cloth alternative, cheaply.

We were in a ToysRus in France last week and plastic bags were not offered at all. I think if I'd asked for one I would have had to pay. They were giving out free gift wrap though!

I noticed that many supermarkets in France did not give out bags automatically - you had to pay for a reusable one - but it didn't seem to be a blanket thing like in Ireland.

AWFUL shop, i agree, but imagine working there, even more awful! anyway, about bags - YOU are the customer, you dont have to do anything you dont want to do. If someone told me I 'had' to take a bag I'd point out that I'm a customer and I don't 'have' to do anything of the sort!!

i agree, when i worked in Boots we were told tah the customer was always right even when they woeren't. I;m not expecting to go back to the dark ages but with all the 'green' talk at the moment it was a shock. i will wait to see what the complaint brings!

I hate this shop after they kept me waiting for nearly an hour at customer services after they had just overcharged me! even dd knows we don't go in there, to the point of telling people that they ripped me off

YANBU by the way

i still haven't heard back from them. suppose it's no wonder really!

You have to buy a plastic bag if you want one in Ireland, they dont just give you them in the shop, you have to ask for one and it costs about 10c if i remember correctly.

You could send them the bag back by post to their main office requesting a refund for the postage.

You are not being unreasonable.

Well we went in on Saturday with a huge bag full of baby's things, and we handed back the carrier bag at check out, and no one said anything about either of these things.

Perhaps you could do what the government says.

I just tell them I don't want one and if they put the good s in a bag I take them out.