Friend lying about phone banking being down
Dontlikeoranges · 06/12/2019 08:38
On Sunday the 1st of December I was out with a friend and she couldn't pay for any food or drinks as the nationwide phone banking app on her phone was not working she said the app said the service was down
Not to worry I thought these things happen she never takes her bank card always just her phone - not something I'd be happy to do but there you go.
Anyway I paid for everything food and drinks, it wasn't lots of money we weren't anywhere very expensive at all and it's not a problem paying for her. However I was speaking to a friend yesterday about switching banks and this came up and she said she had no problems at all with the app on Sunday.
Anyone else confirm if they had problems on Sunday? my friend has a little bit of form for lying I'm starting to be doubtful now!
Am I being unreasonable?AIBU
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DarklyDreamingDexter · 06/12/2019 08:44
I don’t think you’re ever going to get proof. For one thing you haven’t named the bank app, for another the connectivity problem may have been local to her phone, or a problem in a specific geographic area. Has she paid you back yet? If not, she’s being a cheeky cow. It’s one thing subbing someone temporarily, it’s another expecting them to pay for stuff with no expectation of paying them back. If she hasn’t paid, ask her for it now!
Pretenditsaplan · 06/12/2019 08:48
I will point out just because some people app wotk doesnt mean all people apps work at that moment. Me and my sister can be sat next to each other on the same banking app and one will work and the other wont. Yes sometimes theres big outages but sometimes it really can be spotty and random
Wtfdoipick · 06/12/2019 09:19
if I try to use it it works fine but currently everytime I log onto my online banking app I get a message saying contactless payments aren't working, There is some sort of glitch going on but not sure exactly what but the glitch is the message and not payments itself.
HeadSpin5 · 06/12/2019 09:32
Agree with other posters that you’ll just never know. Banking apps can be glitchy - i couldn’t get into mine the other day but it was my phone causing the problem (app needed to be updated before it could be used but I couldn’t remember my password to allow update). Another customer of same bank prob had no issues. Agree too it’s not really the issue- provided she paid you as soon as she could
uggmum · 06/12/2019 09:33
I work at a bank. I was on shift on Friday. 3 members of my team said they have tried to use the app and they couldn't log on. I used it and it was fine.
This outage affected thousands of customers but not all of them.
So I would assume that your friend was telling the truth
Newcatmum · 06/12/2019 09:59
I'm nationwide and they are often going maintenance on the app I get a pop up letting me know what time it will be happening. Usually it's during the night but I remember a few days ago seeing the pop up and thinking that's quite early compared to usual. I don't remember what day this was though but it is possible she's telling the truth.
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