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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think people should tip waiting staff?

140 replies

StudentMummy92 · 04/12/2019 11:44

Title says it all really.. providing good service is given of course.

OP posts:
StudentMummy92 · 04/12/2019 12:28

@AgeLikeWine £8.21ph is only for over 25s. Plenty are under that earning less than £7ph.

I have since explained why we're different to Tracy at Tesco or Julie and McDonald's.

OP posts:
SuperMeerkat · 04/12/2019 12:29

YABU. I only tip if the service is amazing. Without fail, I always ask for the optional service charge to be removed as I think it’s so presumptuous to dictate the amount that someone should tip.

Littlepond · 04/12/2019 12:31

I used to be a midday supervisor in a special needs secondary school. You want to see hours of being on your feet and working hard for minimum wage?! There are thousands of people in minimum wage jobs that are working really, really hard. Why are waiting staff the only ones who deserve extra pay?

firsttimebuyer20 · 04/12/2019 12:31

I work full time in retail on NMW and also offer a great service to my customers, why should I not get tips?

And why should I tip people who are earning the same amount as me?

burnoutbabe · 04/12/2019 12:33

I don't think we should here.

a) why tip some people and not others? we have minimum wages here
and
b) Who knows if the staff get the tip or not, may just go to the restaurant. And often a few people serve you anyway.

BarbourellaTheCoatzilla · 04/12/2019 12:33

By the time you’ve “served” 10 people in a few hours the till worker had probably served hundreds, had to deal with complaints and depending on the shop also been stocking shelves and hauling stuff about in the storerooms. And they way you’re talking about other low paid workers makes me think I wouldn’t tip you because you’ve got a horrible attitude.

AgeLikeWine · 04/12/2019 12:33

No OP, catering staff are not a special case. I worked in catering and in shops when I was younger, and both are tough jobs. Neither is more deserving of special treatment than the other. Tipping one and not the other is ridiculous.

StudentMummy92 · 04/12/2019 12:34

@SuperMeerkat an optional service charge is a legal thing to put on a bill for a table of over a certain amount of people so the government can see what we're being tipped. I ran a party of 26 a few weeks and the service charge was about £100. A manager needs to take it off at the till, my operator number doesn't let me. I wouldn't expect a table to pay £100 in a tip. I'm not greedy.

By the way, I don't gripe if someone tip.

OP posts:
Morporkia · 04/12/2019 12:34

Depends on whether I got good service or not. If a service charge has been added to the bill then no, I won’t tip extra. And yes I have asked for the service charge to be removed on one occasion (when I overheard the waitress call my DH a twat because he asked if there was french mustard available)

Vulpine · 04/12/2019 12:36

Age like wine - tipping is not demeaning to the recipient

LtJudyHopps · 04/12/2019 12:36

YABU - you are doing the job you are paid for, the same as Tracy at Tesco.
If I feel I have had good service I will tip, but if the server has just done their job bare minimum I probably won’t.

heartsonacake · 04/12/2019 12:36

McDonalds do table service now, and I can guarantee you working at a fast food restaurant is more fast paced and stressful than waitressing.

They still should not be tipped, and neither should you. As for everyone quitting? Would never happen 😂

PH30B3 · 04/12/2019 12:37

If im happy with the service absolutely though I won't for the sake of what's expected. Home or abroad.

StudentMummy92 · 04/12/2019 12:37

@BarbourellaTheCoatzilla you think I serve 10 people in a few hours 😂😂. We don't just get 1 table in Hmm. We also re stock, deal with complaints, parties who can't remember what they ordered.

I also doubt they would have served 'hundreds'. They also don't serve them arsehole all night, they've at least god rid of them pretty swiftly.

My attitude? Try yours. What exactly have I said about other low paid workers that is derogatory?

OP posts:
StudentMummy92 · 04/12/2019 12:40

@heartsonacake I know not everyone is going to quit. It's just a lot of us a really underappreciated and paid badly too.

Actually, I have worked in McDonald's and I can say that it's easier than current chain restaurant that I work in (essentially fast food). Although, the most difficult was working in sports/foods high street pub. Full of walkers watching Arsenal v Liverpool who won't get out of they way for me to collect glasses and then moan when we don't have any 😂

OP posts:
SnowWhitesRestingBitchFace · 04/12/2019 12:41

YABU

I've worked plenty of different kinds of NMW jobs.

Hairdressing, retail, bar work and waitressing. All with long hours on my feet. People tend to tip waiting staff and hairdressers but I would never say they were harder work then retail or bar work. Retail was awful. Got treated and spoken to like shit. Long hours flirting between stock management, till work and customer services but I never would have received a tip.

snowybaubles · 04/12/2019 12:41

@StudentMummy92

I do t disagree with you re tipping but your comparison if you constantly serving the same people over 2 hours can't be drawn against Tesco staff taking 2 mins to serve your fags. Realistically you need to look at what they do over 2 hours as well.

Prawnofthepatriarchy · 04/12/2019 12:42

I always ask if the serving staff actually get the tips. If they do I tip. I also tip taxi drivers and takeaway delivery people. These are all jobs in which tips make up an important part of their earnings. I used to be a waitress and I know how important tips are. If the restaurant keeps the tips I don't tip.

snowybaubles · 04/12/2019 12:42

*dont disagree

StudentMummy92 · 04/12/2019 12:42

@Morporkia bloody hell, a twat for asking for some sauce. Oh dear, she shouldn't be waitress. I go above and beyond to ensure my customers have a good time - it's why they come out! You absolutely shouldn't tip on top of a service charge.

OP posts:
heartsonacake · 04/12/2019 12:44

Actually, I have worked in McDonald's and I can say that it's easier than current chain restaurant that I work in (essentially fast food).

The current McDonalds is a lot different now, so if you haven’t worked there in the last year or two you won’t have seen the differences.

I have also done both (I am a manager at McDonalds now) and waitressing is a breeze compared to McDonalds. Don’t get me wrong, I absolutely love my job, but it is very hard work and can be very stressful.

If you feel under appreciated and unhappy, you need to target that yourself, not blame customers for not tipping. You are paid a wage to do your job, if you don’t like it there are other options out there.

LoonyLunaLoo · 04/12/2019 12:44

Personally I hate the whole tipping culture as where does it end? Like some people have said, why do some jobs deserve tips and others don’t? And how much is acceptable? It seems to be getting more and more! I only tip out of politeness tbh.

StudentMummy92 · 04/12/2019 12:46

@snowybaubles I have worked in retail and didn't find it as fast paced and stressful as hospitality. That's just me though. When you're serving 50 people at once then when they're gone another 50 people and they all want something at the same time, in retail you have other jobs to do, but you deal with one customer at a time, and the other jobs can be done in between and you can take your time. That doesn't happen with restaurant work.

OP posts:
LuItaliana · 04/12/2019 12:50

I can see what people are saying with other min wage jobs but I do think there is a difference. I have worked min wage jobs in a high street clothes shop and as a waitress and there was a huge difference. In the clothes shop I didn't really have much interaction with individual customers except maybe a few mins at the till or checking for stock. As a waitress I set up your table, gave you menus, took your drink order then your food order and brought both to your table, if you wanted extra butter/mayo/salad dressing I bought it again, if you wanted another drink or a dessert/coffee I bought it. then I cleared your plates/glasses, wiped your table/picked up the food/crayons your kids left on the floor etc.
Thankfully I am now qualified in my profession so I no longer work min wage but honestly waitressing was the most physically demanding job I've had, the weight just fell off me, maybe I should give it another go & shift some of this mince pie weight! Grin

StudentMummy92 · 04/12/2019 12:50

@heartsonacake I know what McDonald's is like, I left 6 months ago. Waitressing is a breeze compared McDonald's 😂. Get lost. Well, it depends what kind of restaurant you work in I suppose. McDonald's was a damn lot easier than the restaurant I work in even with it's 'table service'. The table service isn't really table service. It's taking a tray of food to a table. Table service is the order taken from the table, delivered from the table and anything else requested from the customer at the table. Not dumping their cheeseburger in front of them before walking away Grin

OP posts: