To Not Use Self Sevice Tills

[TitusOatesLivesNextDoor]

Because:

1. I'm not employed by the supermarket as a cashier and don't want to work for nothing

2. They will eventually put cashiers out of work.

@TiceCream I like self service tills. It means I can do my shop with zero social interaction.

So you'd rather god knows how many people are eventually defunct and out of work so you don't have to say hello to someone??

Scan as you Shop is a revelation. Put your shopping in the bags the way you want, as you go around the store and it doesn't leave those bags until you get home. No multiple handling of everything as it goes on the conveyor one end and ends up on the conveyor the other, so you can touch it all for a third time putting it in the bags.

Ok so once in a while you might get a rescan but it's no big deal and it's written in the T&Cs that it might happen.

Thing is, if you’re using it because you don’t want to interact, you still end up doing because every bloody time I use it something goes tits up and I have to wave someone over

@NoSauce I still have to interact because the bloody woman in Asda always tells me how she wishes everyone knew how to use them like me because everyone calls her over all the time.

YES THATS WHY I USE THEM. I DONT WANT TO TALK TO YOU. LEAVE ME ALONE!

So you'd rather god knows how many people are eventually defunct and out of work so you don't have to say hello to someone??

You could use that argument about so many things, though. Going to a supermarket instead of going to a grocers/butchers/fishmongers. Using an ATM rather than withdrawing cash from a bank. Putting your own fuel in and paying at the pump rather than getting someone to fill up for you and paying in the shop....

I don't use them. I have also left my items and gone elsewhere in B&Q because there was no option.

When I have been with someone that uses them there is always a wait while someone has to come and fix them or confirm something. Often several times. I read somewhere that certain items trigger a fault, ie: several similar things, which means you have to be checked about a million times.

They probably are fine for some milk and bread but not a reasonable shop. Agree about the loss of jobs, and of course the checkout operators won't be getting a staff discount if they aren't there any more so saves even more for the company.

When you get fed up and leave your trolley full of goods and walk out some poor employee has to put that all back on the shelves.

Read the thread now..I DO use a garage where they put the petrol in for you. It's great. And I have a milkman.
I am crap at scanning, getting petrol in my car without spilling it and just generally reading instructions and following them..and I like having nice people to help me with all these little things in life.
I'm lolling at the idea that it's "entitled" to expect a large shop to have cashiers! Let's set the bar of what we expect for ourselves really low, eh?

I don't use them. I have also left my items and gone elsewhere in B&Q because there was no option.

But when you do that, all you're doing is taking even more staff away from the tills, because someone has to go round and take everything back.

YY adaline. Where are all the cashiers? Putting full trolley loads back on the shelves probably.

I bloody love the scan as you go in sainsburys. Shopping is much quicker and stuff doesn't need unpacking and packing again.

I won't use them either.
I agree with the OP
I don't work there and don't work for free and eventually they won't need all those cashiers if they can get enough people to use them.
People need jobs and being a cashier is a pretty good one, I've done it in my past and liked it.
If you are antisocial and don't like to interact thats fine. One or two self serve tills would cover that, not a whole shop's tills like some places are aiming for.

Id rather use scan and go. I dont have to stand in a queue, unload the trolley and reload it. Shopping is much quicker even with the odd glitch at the checkout.

I hate them. Our tiny local supermarket has just installed some and they regularly have a member of staff assigned to encouraging people to use them. Said member of staff even scans the shopping through for you which kind of defeats the object. I don't use them unless I absolutely have to.

So you'd rather god knows how many people are eventually defunct and out of work so you don't have to say hello to someone??

You could use that argument about so many things, though. Going to a supermarket instead of going to a grocers/butchers/fishmongers. Using an ATM rather than withdrawing cash from a bank. Putting your own fuel in and paying at the pump rather than getting someone to fill up for you and paying in the shop....

I'd rather use butchers/bakers/fishmongers. If they were there, I would. I shop in farm shops and markets, and well as independent shops wherever possible though.

ATM I have to withdraw my money over the counter as I'm waiting on cards. Doing so forever more wouldn't bother me.

Where I am now there are manned petrol stations.

🤷

I also want to point out, if you leave a trolley worth of goods and they've anything chilled or frozen in them, technically we're meant to be throw all of that stuff away as we don't know how long it has been out of the cold chain.

That means higher wastage and more work for staff, which means higher prices to cover the loss or less staff to be able to afford the loss. So technically you've probably cost someone there job or made your shopping more expensive

”1) I'm not employed by the supermarket as a cashier and don't want to work for nothing”

You spend the time to go to the supermarket, walk the aisles, choose your groceries, lug them with you as you get still more, but draw the line at the quickest and easiest part of the whole thing? Okay.

”2) They will eventually put cashiers out of work.”

This is why you don’t drive or take transit, because eventually it’ll put saddle and tack makers out of business, right?

the only fast food available was fish and chips or pie and mash

I hope those people so concerned about self service taking jobs never purchase anything online!

In a few years We won’t have a high street. The banks will be gone, the shops will be gone and all you will have left is coffee shops, charity shops and brighthouse.

And hairdressers and Vape stores.

how do you fit a £60 shop on to the tiny space given?

4 bottles of whisky, cheese

I hated the original self service checkouts that came in years ago, that shrieked stuff like "unexpected item in the bagging area" if you so much as breathed in their direction.

Then our local Tesco introduced scan and pack, with the hand held barcode scanners. Like that you can just scan the item, pack straight into your own bags and get a running total as you go around. I started using those and have hardly used a manned checkout since.

I also use the other self service checkouts occasionally now that you have the option to pack straight into your own bags, but still don't really like to use them for a big shop as the packing areas still don't seem quite big enough.

There is creeping automation in all areas of life. You can try to ignore it if you wish, but you'll be battling against the tide. It will happen anyway. Making a stand like that is a bit pointless really. You'll just get left behind.

I happily use them in the stores where they work well (I'm looking at you M&S Foods - yours are shite) and for small purchases, like a basket load.

All efficiencies/advances are greeted with dismay by some people at first. And inevitably cost some jobs. I'm sure the Luddites would agree with you OP - them pesky looms! But I think I'd prefer the focus to be on promoting better quality work than requiring people to pack your bags. And this is only the start - with AI coming in a lot of the lower skill jobs - lorry drivers etc - are going to disappear. To be replaced by what?

In fact the shops can't pass on loads of savings to the customer from them because research shows that they lose a lot more from shoplifting through self checkout. The shops have them because customers prefer them. So maybe you should go and forcibly pack other people's bags to show them the error of their ways?!

I have used Asda’s scan and shop as you don’t need a loyalty card to access it. But Asda’s systems are unable to scan yellow ticket items. As I mainly go into Asda on a Sunday afternoon for the 10 p bread and any other yellow sticker items I find it a bit of a waste of time as my trolley will have a mix of scanned items and then a pile of stuff that a member of staff has to use her special powers to put through the checkout.

I was told that Tesco were only putting scan and pack systems in stores with a lower than average level of theft. That was from a member of staff in a store I don't normally go to when I asked why they didn't have the scanners. They did have self service tills though.