To have walked out of the hairdressers

[LandMoor]

Prepared to be told I abu but this has annoyed me!
2 year old DD has lovely curly hair but her fringe has been getting in her face so time for a hair cut. Messaged my regular hairdresser if she did children's haircuts not a problem so appointment booked for 10.30 yesterday!
Went in and sat down with a nervous 2 year old. Hairdresser was putting dye on another lady looked like she had just started. Asked politely 25 minutes in if she would be much longer as we had somewhere to be at 11.30 (somewhere only 10 minutes away) said she wouldn't be long now (even though it was already 25 minutes over no apology) Sat there for 40 minutes, hairdresser walked into the back to get more hair dye so no sign of it being our turn. So I said have to to go or I'll be late and hairdresser seemed mad at me! No apology or anything. Would anyone else have walked out or was I in the wrong?

That is terrible, there was no reason why she couldn't have apologised to you and acknowledged that she had made a mistake, especially with childrens appointments, everyone knows that kids get bored and fidgety especially after 40mins. I would find another hairdresser for you and your wee girl. My hairdresser sometimes runs late but she constantly apologizes and more than makes up for it, even though I honestly don't mind because I love my hairdressers, it took me years to find a good one that wasn't Judgy or bitchy, all the staff are lovely, it's like a big family and the customers are made to feel part of it. Unless this hairdresser reaches out to u and apologizes I definitely wouldn't go back there, which I doubt very much she will do, she obviously didn't appreciate your time is as valuable as hers. Hope you manage to get a nice hairdresser to cut your dds hair xx

Update- it was my fault apparently because I should have noticed she was stressed and come back another time.

What terrible customer skills.

I would do a truthful review on Facebook and the like and see her response then

Change your hairdresser
How rude of her not to apologise for the delay
You absolutely did the right thing to walk away

YANBU

I wouldn't go back ...

I reckon she thought something along the lines of 'its just a fringe trim, I can squeeze her in quickly'.

Cant believe what she sent back to you!

YANBU hairdresser surely doesn't have many small children customers or would know even a 10 min wait can be difficult to cope with.

WTF? How professional of her.

I had the same situation with my son as a toddler - except it was a boiling hot day in the summer and the hairdresser insisted on keeping the door open. After 30 minutes of me trying to keep him off the main road through town I walked out with my son and never went back.

@NormaBean - no, you're not!

Yanbu
I don't know why they can't say it'll be another 30-40 minutes sorry I overbooked but to not even apologise and keep you waiting like you've got nothing better to do . I must admit the waiting at the hairdressers can be a pain at times . I've tried a mobile hairdresser it saved time but I didn't think it was any cheaper and you don't get your hair washed for you . It's a treat the hairdressers to be pampered but I always allow a bit of time. I'd definitely not wait more than 20 minutes, definitely go elsewhere.

Just cut her fringe yourself - it's really so simple and more importantly, free!

Of course you did the right thing. If she couldn't be bothered to even give you an estimate after 40 mins sitting with a 2 year old (I can only imagine snacks and ipads were involved if my kids are anything to go by).

I confess I just wait for my curly DS to be distracted and chop off an inch or so when it gets in his eyes, or sit him in front of a cartoon when I want to lop off some on the rest of his head.... DS1 goes to the barbers, but DS2 just isn't into it and has to be bribed even to let me.

Couldn’t you just cut her fri GE back? Seems a lot of hassle for a 2 yr old.

Why didn't you trim it yourself - or better still give her the scissors and she could do it herself! I know this works because I did it when I was very young... Ah. OK. Not at two. I was a bit older...

yanbu, nobody would expect a 2 year old to wait that patiently for anything

My curly girl has a fringe and she looks like an alpaca it’s totally cute when you’re two and can get away with it!
But back to the op - ynbu at all. You did well waiting 40 minutes with a toddler to be honest.

I'm a hairdresser and your hairdresser acted really unprofessionally, if on the rare occasion I was running late (never that late though) l would always explained and apologize. This is crazy

How rude of the hairdresser. Way not to get return clients.

Update- it was my fault apparently because I should have noticed she was stressed and come back another time.

It’s time to change hairdressers. She needs you more than you need her. I wouldn’t tolerate this behaviour from anybody let alone if I was paying for their service. If she doesn’t want your money there are plenty out there who will.

I think NormaBean is your hairdresser 😂😂

She definitely does not deserve your business!

The OP's experience is TOTALLY typical of my own hairdresser:
• Late ✔
• No apology ✔
• No excuse offered ✔
• Huffy ✔
All a bit 💩 really.

Thing is, my hairdresser is the only afro hair specialist for miles, so no choice but to put up with her 🤷🏾‍♀️

Obviously the hairdresser was rude etc. But to the pp who said she books her hair and then walks in with waist length thick hair. So they haven't allocated enough time, don't you tell them when you book about your hair. Seems mad not to and quite rude knowing it will hold up hairdresser and inconvenience the next client.

Hee fault for taking a child's booking on a Saturday, assuming you were paying a much cheaper rate. Sounds like she decided to squeeze in a full paying client to make up for it.

I tie my daughters back, everyone told me to cut it but she would have been forever pushing a fringe out of her eyes or me trimming it.