To have walked out of the hairdressers

[LandMoor]

Prepared to be told I abu but this has annoyed me!
2 year old DD has lovely curly hair but her fringe has been getting in her face so time for a hair cut. Messaged my regular hairdresser if she did children's haircuts not a problem so appointment booked for 10.30 yesterday!
Went in and sat down with a nervous 2 year old. Hairdresser was putting dye on another lady looked like she had just started. Asked politely 25 minutes in if she would be much longer as we had somewhere to be at 11.30 (somewhere only 10 minutes away) said she wouldn't be long now (even though it was already 25 minutes over no apology) Sat there for 40 minutes, hairdresser walked into the back to get more hair dye so no sign of it being our turn. So I said have to to go or I'll be late and hairdresser seemed mad at me! No apology or anything. Would anyone else have walked out or was I in the wrong?

[Span1elsRock]

I used to go to a really small hairdressers - they only had 3 chairs - but one appointment, the hairdresser wasn't even anywhere near finishing the colour she was putting on, and apologised immediately, saying she'd be another 45 minutes at least. So I just rang later that day and rebooked. I could see that she looked really stressed by it.

They do have problems, that client may have been really late for their appointment but to just leave you sitting there that long was very rude.

[CaptSkippy]

I have walked in to a hairdresser's place without appointments plenty of times before asked if they could fit me in. I have always received a better treatment than you did at you regular hairdresser's just now. There was always an indication how long it was going to be and an apology if they didn't have room for me straight away (eventhough I don't think an apology was needed then). Many of them even offered me coffee or tea.

I'd find a different place next time, if I were you. You were also not unreasonable to have walked out.

[Lulualla]

If she's a really good hairdresser then maybe see how she response to your message, and then decide if you want to stay with her. Give her a chance to get her customer service right, she must know she got it completely wrong in the moment so she might fix it now.

[WinterRose92]

I’d have done the same, that’s taking the mick. If you book an appointment then you’d expect to be seen then. I’d wait no more than 20 mins then leave if I’d not been seen by then.
Also, it’s worse having to wait with a toddler!

[dontalltalkatonce]

I give them 20 mins. and then I'm off. I don't give them another chance, either.

[MrGsFancyNewVagina]

Ohh don’t cut her hair into a fringe, OP, it won’t look as cute. Tie or clip it back until it’s longer and it will be trained to sit further back, in time. It’s much easier if there’s no fringe. My youngest has the most amazing curly hair, but she had a horrible fringe and her hair was shortish so would grow outwards, like a fuzz ball. It’s far easier to keep long, as the curls aren’t so tight. I know your post wasn’t about that, but curly hair is beautiful if treated right.

[WendyMoiraAngelaDarling]

This seems to be standard in hairdressers, I have never had less than 20 minute wait for an appointment, sometimes as much as 40 minutes and I do find it really stressful. I've changed hairdressers to get away from it but was still the same. Now I only go when I absolutely have to - about twice a year and I dread it. YANBU OP.

[DBML]

No you aren’t being unreasonable. I’d have left too. I’d have gone without an explanation though, so you’re a better person than me.

I get that it can be hard for hairdressers to judge appointment times. I call for a colour and cut and they set aside a time for me. Then I walk in with waist length, very thick black hair and they’ve nowhere near allocated enough time. Still, it’s unfair on others to keep them waiting and my hairdresser will often ask if I can excuse her for a few minute to get someone else’s hair done.

[DBML]

I agree, fringes are not cute.

[WendyMoiraAngelaDarling]

fringes are not cute

Yes they are

[rainbowvalley17]

Trimming a fringe isn’t that difficult. Easier to do yourself than faffing about with hairdressers. You definitely did right to walk out though.

[Flibbitygibbit]

Nooo....don't give a curly a fringe !!!!

[TiceCream]

I wouldn’t have waited that long. And I’d have been letting my DC run around causing havoc just to annoy them as much as they’ve annoyed me. I certainly wouldn’t go back.

[Flibbitygibbit]

And google curly girl method !

[MeClavdivs]

I had that happen once and when I said I was leaving, they asked me whether I wanted to make a new appointment

[Babdoc]

Crikey, my hairdresser always greets me and apologises if he’s going to be more than five minutes. He’s never been more than ten.
Yours should have a) apologised and b) warned you how long it would be and offered the chance to rebook from the start.
Time to change hairdresser, OP!

[havingtochangeusernameagain]

I had this with my son a few years ago - slightly different because it was a barbers without an appointment system but we turned up and sat down to wait. After about 25 minutes we were next in line but the guy decided he was going to take a lunchbreak. Obviously he was entitled to one, but it would have been nice to tell us in advance so we could go elsewhere. We did carry on waiting (eventually 45 minutes) but unsurprisingly never went back. Some of these supposed service providers seem to think you've nothing better to do than hang around.

[havingtochangeusernameagain]

Trimming a fringe isn’t that difficult. Easier to do yourself than faffing about with hairdressers

Erm no. There's a reason hairdressers undergo training!

[LandMoor]

DDs hair is constantly in her face its just the way it falls but i have just cut it myself a bit at the front and surprisingly it looks lovely. I wish I had walked out sooner but I wanted to give the benefit of the doubt I wont be going again. I'd already told her how my DD hated having her hair even touched so a bit of consideration wouldn't have gone amiss!

[IdiotInDisguise]

No, they are not in a curly hair, poor girl (yeah, I have not yet forgiven my mother for sentencing me to a childhood of horrible hair because she insisted in me having fringes with a curly hair....)

[Namelessinseattle]

This happened to me once in a nail salon, after 20 mins I went up to confirm my appointment time, I was so shocked they'd leave me sitting there. It was 35 mins in total.

[PinkiOcelot]

I’ve stopped going to a really good hairdresser because she’s just crap with her timings. If i book an appointment for a certain time, I expect to be seen then, or even 5-10 minutes is fine. Any longer, no chance.
YADNBU.

[0SometimesIWonder]

YANBU; I'd have done the same.
I will no longer put up with shit service that I'M PAYING FOR.
And it's almost always hair salons that do this.
I once got to an appointment to be told the hairdresser was running a bit late because "this client is a long lost friend from thirty years go and we're having a catch-up".
I (stupidly, but it was Christmas week and I was going away) waited over an hour and was then washed cut and blow dried in ten minutes because the next client, obviously more important than me, was waiting.
Taught me a lesson that did - never again will I put up with this shit.

[Notodontidae]

In business, its best to be honest, she should have apologized and said she expected to be another 40 plus minutes. She is more likely to lose you as a customer now, than if she had said she was running late and could you come back another time. YANBU

[Nanny0gg]

You were very right and she was very unprofessional.