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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be absolutely gutted with this paintwork?

148 replies

123Holly · 04/10/2019 22:05

I’ve had a painter and decorator in to paint a hall and stairs as well as the woodwork. The woodwork was going from stained wood to white so yes it is a pain in the backside type of job, but I really don’t think this is acceptable. I was here when he did the walls which were done really well but the woodwork is awful.
Where do I stand on payment? I’ve not paid him anything yet, but he wants me to BACS him £600 tonight.

To be absolutely gutted with this paintwork?
To be absolutely gutted with this paintwork?
To be absolutely gutted with this paintwork?
OP posts:
PhilCornwall1 · 05/10/2019 12:38

@FrannySalinger she didn't, her husband did!

AhNowTed · 05/10/2019 13:28

Don't feel bad.

I got fleeced a couple of weeks ago.

I promised myself, no more dealing with people who call to the door.

Suffice to say I fell for it again to the tune of £500. To get my drive and patio "professionally" washed.

They were gone in an hour and a half having done a shit job.

Happens to the best of us.

I could fucking kick myself.

Everydayishistorytomorrow · 05/10/2019 13:33

Send him pictures of his shoddy work. As many as you can as this is evidence. Get a quote from a qualified professional who belongs to a governing body. Tell him you will deduct from his bill the amount it costs to correct his work which is well below standard. Ask him what qualifications he has in the trade and is he insured?

Everydayishistorytomorrow · 05/10/2019 13:39

Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 03454 04 05 06

www.gov.uk/consumer-protection-rights

The law protects your consumer rights when you buy goods or services. Find out who to contact for consumer protection advice.

You can get help if you’re treated unfairly or when things go wrong. This includes problems with:

credit and store cards
faulty goods
counterfeit goods
poor service
contracts
builders
rogue traders
You can call a helpline to get advice. They can also refer your complaint to local Trading Standards Officers who may then investigate on your behalf.

England and Wales
Contact Citizens Advice.

Citizens Advice
Telephone: 03454 04 05 06
Welsh language: 03454 04 05 05
Monday to Friday, 9am to 5pm

rhowton · 05/10/2019 13:46

Are you in Worcester? I had a terrible painter who messed up so much but I paid him the £600 as my husband left me the day before 🙄

NorthBich · 05/10/2019 13:49

There is no way he is qualified. He didn't sand, didn't use primer, and definitely used shit paint and brushes which is why you have bristles and big gloopy bits of paint left on.

Report him to trading standards. That is just ridiculous, no professional tradesperson would leave a clients house in that state. He clearly gives zero fucks about the reputation of his business or he would have been back immediately to sort it for you instead of demanding money and basically telling you to get fucked.

I'd be posting it absolutely everywhere purely because of his refusal to even try to make it right. Typical botched job and scarper.

123Holly · 05/10/2019 14:03

Totally agree about DH. He is scared because the guy knows where we live and have the two little ones and don’t want something bad done to the house or car!!!

OP posts:
messolini9 · 05/10/2019 14:09

I’m gonna have to sand it back to the bare wood and start again.

Ring him & tell him this.
His work is so bad that you need to rectify his bodge job, & there is not way you are paying for the privilege of correcting his dreadful work then starting from scratch to replaint.
Also that he can take the pics of your own painting off his facebook page. If they are not removed by (time/date), you will post this pics of HIS painting, tagging to his own page, with the full strory of his shoody workmanship & Cheeky Fuckery.

No way should you be paying him a bean AND having to re-do his work. Do not pay, & of course retain all pics, keeping a pic-log of any making good you do yourself or pay a professional to do for you.

Awwlookatmybabyspider · 05/10/2019 14:13

Bloody hell. That’s shocking.
My 2 year old nephew would do a better job and That’s not me taking the piss

Walkaround · 05/10/2019 14:38

Your dh is an idiot.

NitrousOxide · 05/10/2019 14:43

It’s still worth contacting the helpline posted above as they may be able to help you get some money back now your DH has paid. His concern is understandable, but the chances of this guy risking his livelihood for the sake of revenge would be quite low, I would’ve thought.

Raphael34 · 05/10/2019 14:45

Why the fuck have you paid him? And why would you think he’d do something to the car? There’s no point in even complaining about it now. You’ve given him the money so that’s that

wibdib · 05/10/2019 14:55

Do you have legal cover on your house insurance?

You could ring them up to explain what happened and see if they have any good ideas... even if just to send him a shitty letter.

Definitely involve trading standards too.

And if he has blamed the painting looking bad on the photos being too close, take a picture of your own handiwork from a similar distance to show that you, an amateur, can get a much better finish from the same distance and closer so no, the problem is with him and not the photos.

Dljlr · 05/10/2019 14:57

Your DH is a complete wimp. I'd be more upset about that than the stairs, and I'd be very upset about the stairs!!

CatsOnCatnip · 05/10/2019 14:59

Took pictures of your work and put them on Facebook!????

Oh HELL no. I’d be calling him out on that.

Toddlerteaplease · 05/10/2019 15:04

That's terrible. Mine was done yesterday and looks nothing like that!

Ginger1982 · 05/10/2019 15:21

Your DH is a twat.

sweetiepy · 05/10/2019 16:05

Seconded, or is it twenty seconded, your “d”h is a twat.
💐 for you in being married to such an idiot.

LittleLongDog · 05/10/2019 16:07

Why does your DP automatically jump to the assumption that the guy would be brave/stupid enough to come and do something to your house? Was he threatening at all?

What an idiot to pay! I bet you’re so frustrated.

Majorcollywobble · 06/10/2019 19:11

Don’t feel too bad about it . Though it is the most awful job thus cowboy has done you have done the best thing by stumping up. There might have been repercussions as you say in reprisals and legalities which would have been a real headache . Shame he wasn’t beaten down to maybe £250 - though even £ 50 a day is too much for such a shoddy job . I. The great scheme of things you live and learn . We all have been caught out by something similar and some for thousands rather than a few hundred .
My own DH decided to give an old tin of paint to a painter we left in an empty house - he dutifully applied it and it was full of awful lumps . DH was forced by me to hire an electric sander to get it all off again . Stupid thing for DH to do - even more stupid painter.
Hired a female painter after that - absolutely fab work !

Hagbeth · 06/10/2019 19:36

Tell him you charge £450 for sanding and repainting the stairs!

MitziK · 06/10/2019 20:00

Bollocks to paying him a penny until somebody who knows what they're doing has put it right.

One of my exes was a sodding pisshead and painted a neighbour's flat for essentially beer money after we'd split up and was probably pissed when he did it - it still looked a million times better than that.

Longdistance · 06/10/2019 20:06

Oh my days!

I could do better blindfolded, that’s dreadful.

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