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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To be absolutely gutted with this paintwork?

148 replies

123Holly · 04/10/2019 22:05

I’ve had a painter and decorator in to paint a hall and stairs as well as the woodwork. The woodwork was going from stained wood to white so yes it is a pain in the backside type of job, but I really don’t think this is acceptable. I was here when he did the walls which were done really well but the woodwork is awful.
Where do I stand on payment? I’ve not paid him anything yet, but he wants me to BACS him £600 tonight.

To be absolutely gutted with this paintwork?

OP posts:

katmarie · 04/10/2019 23:15

Screen shot all his posts of your work which hes trying to pass off as his own, compile that with the pictures of his actual work and his messages, and send it all to trading standards. Hes trying to commit fraud by passing someone else's work off as his own for a start, and that work hes done for you is appaling. I showed the pictures to my dh who does this stuff for a living, and he said he couldn't do as bad a job as that if he tried. Its unacceptable and no way I would pay a penny for it.

1Morewineplease · 04/10/2019 23:15

As with PP , tell him that you’ll get a quote from another decorator to see how much it’ll cost to put right and that you’ll deduct it from his bill.

Namechangeforthiscancershit · 04/10/2019 23:18

I'd screenshot his FB pages with your work on ASAP before he takes that down.

Trading Standards for sure. He's trying to charge for awful work AND mislead future customers.

Lulualla · 04/10/2019 23:27

I'd you're reporting then you need to call the consumer advice line. Trading standards don't take complaints directly from the public. If the consumer advice helpline think it's the correct action, then they pass the information to trading standard. However, for work on your house they only really care if it's left your house in a dangerous state or something. They are not going to do anything about some bad paintwork. Waste of their time and yours to call.

PinkiOcelot · 04/10/2019 23:28

Looks like the same arse hole who painted mine. We ended up taking off all of the door frames and putting upvc ones on. Would have taken forever to sort out his mess. We ended up spending loads more to rectify the mistake. Disgraceful.

Original poster

123Holly · 04/10/2019 23:31

Oh no Pinki that’s what I’m like. Currently looking at getting new blinking spindles rather than sanding down 😂

OP posts:

ivykaty44 · 04/10/2019 23:33

I’d text back

I am going to seek advice from trading standards and citizens advice on Monday morning. Once I have spoken to these two organisations I will be in contact as to their advice regarding the situation.

sleepylittlebunnies · 04/10/2019 23:33

I don’t know how he thinks he’s done a good job. Unless he only quoted to paint and not prep, which it doesn’t sound like from your OP.

My neighbour is a painter and decorator, he gave a quote to someone to paint the woodwork in their hall, stairs and landing and wallpaper. The people said they would do the preparation work, sanding and cleaning etc to get it done cheaper as they were on a tight budget. When he turned up they hadn’t so much as wiped it, wouldn’t pay him more to prep so he refused to do the job as he couldn’t put his name to the poor finish it would have.

He can’t expect to get paid for the wood painting. It’s going to cost more to put right as it’s now got to be stripped without damaging the walls. I’d have to comment on him claiming he’s done the parts that you painted on FB too. Isn’t that false representation or something.

BlankTimes · 04/10/2019 23:34

It looks as though instead of removing the skin on the top of old paint, he's stirred the skin into the paint, or he's picked up fibres from a dusty area and just carried on.
The finish is shockingapart from the bits in the paint. So many drips on the bottom of the bannisters. The door needs another coat.

I'd definitely post those photos of his work on his page and comment that the ones he's posted and claimed credit for are your work, not his.

HotCrossPun1 · 04/10/2019 23:37

Yadnbu but sorry I accidentally touched the wrong button

ChicCroissant · 04/10/2019 23:42

Put the photos of his work on your FB page, not his - he'll delete them. Mention his name in the post and then tag him in so even if he deletes the tag his name will be visible. That is dreadful work.

Rivkka · 04/10/2019 23:42

Don't pay him a penny.

It's shit

misslucienne · 04/10/2019 23:45

Awful! What were the walls like?

LifeonVenus · 04/10/2019 23:49

Do not pay a penny. It's going to cost you money to get back to where you started. FFS don't pay him anything.

morrisseysquif · 04/10/2019 23:50

He didn't prep or use the right tools, don't pay him until he sorts it.

PancakeAndKeith · 04/10/2019 23:51

Did you supply the paint?

meccacos2 · 04/10/2019 23:59

Best part is I done all of the woodwork upstairs and he’s taken pictures of it and put it up on his Facebook page like he’s done it angry

You need to call him out for his shoddy work.

Do not pay him and do not sand back the stairs!! You need to take more pictures and also report him!!

He needs to remove pictures of the painting you did - I would be calling him out publicly and posting pictures of the shit job he did.

He wasted your paint and your time to fix it.

He knows the job is shit.

MaybeitsMaybelline · 04/10/2019 23:59

I am a decorators daughter and no way is this even acceptable for an amateur ~ it is simply appalling.

QualCheckBot · 04/10/2019 23:59

I think he's used very cheap paint and not done enough coats, or that's why its peeling/looks as though it needs more coats.

Normally the quotation will specify the paint to be used (usually "trade" of some type) and the number of coats, and even the method of application (brush or roller). Not much help now.

Are the walls OK? I think the best you can do is deduct the cost of the woodwork and pay for the walls only.

I really think all of the paint on the woodwork needs to be removed or it is going to peel off after a winter of central heating. Much harder than starting it from scratch. Oh dear.

wibdib · 05/10/2019 00:01

Funny how 'your standard' is good enough for him to put pictures of onto his website to claim as his own yet I bet if you were to put pictures of the work he did onto his facebook page he would whip them down so fast and deny they were his.

If he isn't prepared to put the work right then telling him you're talking to trading standards etc and will decide upon payment afterwards is a great idea.

I'd also be tempted to publicly ask him to take down the picture sof your work and replace them with his work.

I'd also use his quip about it being not up to your standard to say something about you're glad that he agrees with you about the work not being up to standard and that he clearly recognises the standard you expect given that he took a picture of your work to claim as his own - and that you therefore expect that standard as a minimum seeing as he is a professional.

SuzieSunshine · 05/10/2019 00:01

I'd put these photos on his FB and write a caption 'These are photos of work that I actually did but here are the photos XXX has done' but don't write anything that he could perceive as libelous or slanderous comments - I've watched too much Judge Rinder!! Definitely do not pay him anything until you have the cost of how much it'll cost for someone with standards to come and sort it out - he should be ashamed of this work.

MariusJosipovic · 05/10/2019 00:05

YANBU. We had a painter and decorator at our house recently and he also did a shitty job. Not as bad as yours but nowhere near as professional a finish as I expected. He also turned up at totally random days/times, worked very few hours each day (our house, including kitchen, was turned upside down to accommodate the work and we have 2 toddlers) so the whole thing took ages and I had to scrub paint off our wooden floor, off the glass doors etc. He also sent extremely rude texts curtly demanding payment within moments of finishing each section, and followed up with more demands if I didn't immediately pay. Utter dick. So stressful.

I feel your pain. It's so disappointing when you pay someone to do a better job than you and it turns out to be worse, more time consuming, expensive and stressful.

Ps where in the country are you? Just checking it's not the same guy!

nancy75 · 05/10/2019 00:09

Another daughter of a decorator here, if one of the people working for my dad did a job like that they would never work for him again, and my dad would have gone nuts. Don’t pay him until you know how much it will cost to sort out.
I have to be honest, with the ease of advertising in social media now anyone with a paint brush thinks they can call themselves a painter & decorator - And these are the results you get.

kateandme · 05/10/2019 00:17

LazyDaisey yes do this.
and also say no its not up to standards and the best i can do is...(much lower amount!)

Keeoe · 05/10/2019 00:17

Fuck me, that is woeful. Do not give him a penny. As PPs have said, contact a reputable painter and decorator, get a quote from them to fix and deduct from what you've been invoiced by the lone ranger. I suspect he'll end up owing you money. Photograph and document all and every fault and every contact with him. There is absolutely no way this is a reasonable standard of work.

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