Not sure. Sexual harassment? Breach of the GDPR Act 2018?

[chrisie16]

My car broke down, on the way to an interview, and I called my insurance people, because I have breakdown cover with them. This was at 1.15. lunchtime. I was parked in a lorry car park, so off and away from the main road. At 15.15 a guy arrived and said I needed a recovery vehicle. It would arrive at 17.30 ish. After several phone calls, I was finally recovered at 21.00 and because it was now so late, he was not able to take me to a garage, only my home address. We finally got to my home address at 10 pm. Poor guy. He looked so knackered, I offered a cup of coffee. He accepted, and I made coffee. This is where it went downhill, very rapidly. He asked me my first name, which I told him. He then asked my age, which I didn't. He asked if I had his mobile number, and I said no. He then tang my mobile, so his number was a missed call. He told me "you've got my number now, you can call me, day or night, even in the middle of the night, if you need servicing". I was so gobsmacked. I couldn't even think. All I thought was, did he actually say that? Really? He did say that, he really said that! He left, and gave me a hug, on the way out. He drove away, and I was still reeling slightly. Sadly, he came back, in his recovery vehicle, and sat outside my building, for another 10 minutes. I received another two text messages from him, one stating that I now have his private number. This was all on a Friday. I got up on Saturday morning, checked my phone, and I had a missed call from him, at 3.30 in the morning! I have reported him to my insurance company, the people who provide the breakdown cover within my insurance policy. I have also reported him to the local police, who say that no crime has been committed, but they are aware of him now.

However. This man still has ALL my details, kindly provided by my insurance company. I understand that this needs to be shared, if I need rescuing after a breakdown. I do not like the fact that this individual has all my personal information. He has my mobile number. My email address. He knows where I live, and has my vehicle details. I am NOT a happy chappy. The GDPR Act 2018 states that my information should be kept safe, secure and not misused.

What if he comes back? Decides to get nasty? Cut my brake pipes or something?

Should I be glad, that, that I can still pull 'em, at my age? I have been assured that "the individual concerned has been dealt with in the strongest possible manner". What does that mean? Slap on the wrist? Bad boy, don't do it again? What? I'm not easily freaked out, but this has made me a bit wobbly xx advice please x who else do I need to report this to? I've had no contact from the actual recovery company. He could still be working for them. There are other females out there, breaking down, awaiting recovery from this creep. He needs to be stopped. Am I able to say his name and the Recovery Company on here?

Well.....he received your information for the fuliment of a contract. That is GDPR compliant.

Him misusing your information, I would say as he was still in the guise of an employee - yes its a misuse of data under GDPR. If he had obtained your details directly from you, ie you'd handed your number over to him for personal reasons, it probably wouldn't be covered.The insurance company need to deal with it, then they're fulfilling their obligations however they need to put some safeguards in place. Ahve you reported it telephonically or sent a written complaint. I can give you the articles you might want to quote but there really is no need, people quote certain parts of the regulation at me all the time, and I'm like, welllll I know all 99 articles like the back of my hand, I know what your privacy rights are.

You can make a complaint directed at an employees misuse of personal data. Doesn't matter that you invited him for a coffee, you didn't invite him in for a shag.

Under the regulations, the company need the chance to deal with the complaint first, if its not resolved to your satisfaction then you can report them to the ICO which is the official channel for matters such as this. safety matters, police yes.

If you need help, I'm a Data Protection Officer.

Don't say his name, he also has a right to privacy despite what he has done. You can't find out what disciplinary processes he will go through but you CAN ask for the steps the insurance company have taken to ensure your personal data is protected. If you want to DM me their response I'm happy to tell you if its satisfactory or not

Why on earth did you invite him in for coffee? I've only ever done that if I really mean sex.

My insurance company were horrified. They paid me £100 compensation. Whoop de bloody do. This wasn't about compensation, ever. I can't sleep properly. I'm not a nervous or fragile person. I think I'm quite a strong personality, but this has me wobbly. He was in my house. He still has all my information. I'm so vigilant, when it comes to scams, phishing, etc. but this is through no fault of my own. As I said, all my information has been passed on, as it must, by my insurance people. Who have, I think, responded accordingly. I do not, however, have any confirmation of him being dealt with, "in the strongest possible manner". Which I wouldn't, obviously. Because that would be a breach of the GDPR Act 2018. I'm not even sure what I'm asking. I would like to know that any information he has, has been deleted. Properly deleted. I don't necessarily want him to lose his job, but confirmation of a severe something (other word, please, for kicking) would be good. But. WHO do I report it to please? That this person has all my information? That my information hasn't been kept safe and secure? That it hasn't been misused? HELP!!!!! Please! xx

Thank you, so much, I appreciate the information. I understand that my information needs to be shared in certain circumstances. I also understand that this individual needed to have my information in order to conduct his job. I did not, however, expect him to take advantage of that information, for his personal use. Thank you for your advice xx

@Oysterbabe you've really never offered a tradesman a hot drink in good faith? I mean I've invited men in "for a coffee" = for a shag too, but that tends to be after a date. The context of customer who has just had a 9 hour long hassle with her car is unlikely to turn out to be person willing to re-enact his favourite porn scene plot line!

OP I'm sorry this happened to you I wonder if he's the same breakdown man who phoned me the next day to check my car was okay, and got chatty and flirty (not without my interest) until the moment where I found out he was married < not envy and had assumed I was too!? Urgh. Anyway, try not to lose sight of the fact that whilst it was a horrendously inappropriate come on/misinterpretation of "coming in for coffee," and breach of GDPR, he's not actually shown you that he is a threat to your safety. I can understand you feeling threatened but hopefully you get what I'm trying to say, that whilst his actions are terribly inapropriate he hasnt actually threatened you, so please try to keep your imagination and fear from running away with you xxx

It was 10 pm. He looked knackered. I was knackered. I'd been waiting for car recovery since 1.15 that afternoon. It was COFFEE! FFS. I didn't do anything wrong! Let me lie down and you can rape/service me? what?

I honestly think you’re being absolutely hysterical

Nope that would freak me out too, you are not being absolutely hysterical as a PP said.

Yeah it would freak me out, but I wouldn’t be assuming he’s going to cut my breaks or rape me

I didn't do anything wrong! All he was offered was a cup of coffee. No malarkey. Nothing else. 8 hours, waiting for a breakdown vehicle is slightly excessive, I feel. I didn't get the job, obviously, because i was broken down, for 8 fucking hours. And then, I get this willie brained individual. Do not be talking to me about his icing on any cakes. Yuk. And you didn't see his fingernails. YUK YUK YUK YUK!

Thank you, all of you xx
I don't tell everyone this, but hey. I'm a survivor of child sexual, physical and emotional abuse. I managed (I thought) to escape that, and was raped at the age of 17. I honestly believed, that after 3 years of counselling and finally putting my Dad in prison, that I'd risen above this stuff. Perhaps not. Perhaps it doesn't ever leave you. Putting my Dad in prison was a type of bereavement. I am NOT a victim. I refuse that title. I will admit, this person made me wobble. I'm a Weeble! Weebles wobble, but they don't fall down x thank you for the support x

You didn't do anything wrong. He did. It's understandable that you are un nerved by the fact he's got all your information.
Hopefully this was the end of it, but did the police give you any advice? Can you get some home security advice, to put your mind at rest? Can you find a helpline or advisor who could help you deal with this, maybe a self defense class - they seem to give individual advice. And tell close friends or neighbours of your concern so you know there are people near by. It might make you feel a bit more secure. The insurance company is at fault. They employed someone who is supposed to help people in vulnerable situations and they clearly failed to check him out properly. Sorry you've had to go through this and I hope you feel better about it soon

Thank you, all of you, who have supported me by replying xx I don't know any of you personally, so it makes it even more precious that I've had your support xx thank you for that, properly, thank you xx

I get where you are coming from. I was raped as a child and by my ex husband. I recently had a medical procedure which I found incredibly traumatic. More so in a way than the original rapes. No idea why. But I get your wobble.

Lesson learned. Sadly. I've always offered tea or coffee to any workers. It was never a sex thing. Just coffee. Thank you, for your comments and advice x I've found everything so helpful, thank you x not only that, I'm thankful that I'm not paranoid! yet x of course I'm not. Who even thought that I was paranoid? And just because you're not paranoid, doesn't mean they're NOT out to get you x you have all been lovely to me xx I'm not used to that x thank you x

You go girl x we are not victims, just survivors xx think x how far have you come? how far can you go? there is NO limit for your qualifications xx Everyone has something to offer xx You are a person xx that in itself, is important xx already, you have something to offer xx

Sorry, don't know how to personalise messages or other shit, I'm completely surprised and freaked that I got this far!! LOL! They actually let me in!! LOL!! I'm actually a human bean. Imagine.
A very short Human Bean, it has to be said. 4' 11" and 7 stone x Hello, everyone xx

I am so sorry to hear this.

I used to be the sort of person who would try and be polite and offer beverages etc to people. I was brought up to be accommodating.

About two years ago I was hit on by the guy delivering my take away to me. There was no offering of a drink in this scenario, just him turning up and being overfriendly and asking me out. The implication was there, that he knew where I was and perhaps I'd let him take me out sometime and blah blah... I didn't do anything about it and nothing came of it. But it did feel very weird and uncomfortable. Also had a breakdown recovery guy messaging me the other year, but not in a creepy way. So I know there's probably plenty who think it's OK to behave like the guy you had recovering you. Do they not get training which states they have to respect boundaries and remain appropriate?

I hope you get some info on what steps they've taken.

Human beans, urgh

I'm sorry to hear about your traumatic previous experiences and this does sound really upsetting. I can't help with that side of things, but to answer your question about what his employer will do with him, you'll never know so try to forget about that. The phrase "the individual has been dealt with in the strongest possible manner" means that his HR department have been involved but you'll not know the outcome, as you don't have a right to know. (I used to work in customer services where staff would have customers' mobile numbers and these would very occasionally be misused so I have some experience in this area. We could never tell the customer what the outcome of the investigation was though.)

What a shitty day. Try not to let this shake your confidence for any other interviews. Good luck!

Didn’t you give him your phone number?

He’s behaved inappropriately but this nonsense about your data is waaay ott. He needed that information to do his job, which he did.

He is bang out of order coming on to you and his employers have taken this seriously. I’m not sure what else you want?

No breach of GDPR, no crime committed he came on to you after probably misreading signals being invited in for coffee. Think your over reacting tbh.

Op why did your messages go really odd in the early hours of this morning?? I'm confused.