Not sure. Sexual harassment? Breach of the GDPR Act 2018?

[chrisie16]

My car broke down, on the way to an interview, and I called my insurance people, because I have breakdown cover with them. This was at 1.15. lunchtime. I was parked in a lorry car park, so off and away from the main road. At 15.15 a guy arrived and said I needed a recovery vehicle. It would arrive at 17.30 ish. After several phone calls, I was finally recovered at 21.00 and because it was now so late, he was not able to take me to a garage, only my home address. We finally got to my home address at 10 pm. Poor guy. He looked so knackered, I offered a cup of coffee. He accepted, and I made coffee. This is where it went downhill, very rapidly. He asked me my first name, which I told him. He then asked my age, which I didn't. He asked if I had his mobile number, and I said no. He then tang my mobile, so his number was a missed call. He told me "you've got my number now, you can call me, day or night, even in the middle of the night, if you need servicing". I was so gobsmacked. I couldn't even think. All I thought was, did he actually say that? Really? He did say that, he really said that! He left, and gave me a hug, on the way out. He drove away, and I was still reeling slightly. Sadly, he came back, in his recovery vehicle, and sat outside my building, for another 10 minutes. I received another two text messages from him, one stating that I now have his private number. This was all on a Friday. I got up on Saturday morning, checked my phone, and I had a missed call from him, at 3.30 in the morning! I have reported him to my insurance company, the people who provide the breakdown cover within my insurance policy. I have also reported him to the local police, who say that no crime has been committed, but they are aware of him now.

However. This man still has ALL my details, kindly provided by my insurance company. I understand that this needs to be shared, if I need rescuing after a breakdown. I do not like the fact that this individual has all my personal information. He has my mobile number. My email address. He knows where I live, and has my vehicle details. I am NOT a happy chappy. The GDPR Act 2018 states that my information should be kept safe, secure and not misused.

The number of people making excuses for this creep, is unbelievable!

Poor man misread the signals. How? Strange how it’s always misread signals, isn’t it. That excuse is very popular with rapists, not that I’m saying this creep was one. He’s a sleaze ball who uses his job to try to manipulate women into having sex, like some sort of 70s pervy movie. His behaviour was completely unprofessional and I guarantee it’s not the first woman who he has done this to. I’m sorry he scared you like this, OP. I doubt he’ll bother you as his job will be more important to him, than seeking revenge.

OP I am very sorry for what happened, it would make me feel vulnerable too. You have the right to have a copy of all the information held about you, tell the breakdown company you are making a Subject Access Request. Also ask for their Privacy Notice and ask for a copy of their breach procedures. This should tell you what has happened with all your data.

You have the right to have all this information deleted. But I would recommend the SAR first rather than just asking to be deleted.

Quite how you can check if the specific member of staff has deleted your number from his phone is more tricky but this is a starting point at least.

The thing that freaks me out the most is that he left, then came back and sat outside the house. Everyone saying it’s not a big deal seems to be forgetting that?! That’s very threatening behaviour. The first comment was utterly unacceptable but then it became harassment, plain and simple.

Since when is it the done thing to ask a total stranger into your home like that?! It's not polite to do so, it's naive at best and stupid at worst.

@adaline

So you would never let a repairman into your house? Your place must be in poor shape. I sure as hell hope you don't rent, because few landlords would be okay with you denying workermen access to your house.

I guess I am just too naive to allow my home to fall in such a state of disrepair. And, OH MY, I even offer them coffee. I'll be off to clutch my pearls and lock myself into a cage. At least that way I'll be protected, even if it means I won't have a life.

Am I being very dense here or missing something? So they gave him your details so he could do his job, and obviously he needed those details in order to do the job. Because his later behaviour was inappropriate you think the company did something wrong by giving him your details? What do you want them to do?! This is bizarre. Also I wouldn’t be inviting unknown men into my house for late night coffee

Also... didn’t the whole problem come about because YOU gave him your phone number???

^^ No, he had her information as part of his job. He misused it.

And she's not accusing the company of doing something wrong but the company have to ensure that their employees safeguard information and do not misuse it.

I run strict GDPR update training, where I constantly ram it home into employees heads that information they obtain from customers in a professional capacity should never be used for personal use. I mean, thats a simplistic way of putting it but still.

Still don't know why he needed her email.

Thank you, all of you, for your support xx I can assure you, I was not "on the pop". I was meant to be driving x If I was random, it's because I'm new on here, and don't know how things work, responding to individual messages, etc. To those of you who have questioned my motives, I can only say that I have or had no motives. The guy looked knackered. It was 10 pm. I offered coffee. This person still has, as far as I'm aware, access to all my details. Of course he does. It's provided by my insurance company. Your information is also subject to this. Think on! My email address is provided to my insurance provider, it's requested in order for me to get insurance. Just about everything is done online.
To update, I am still waiting for a letter from the Breakdown Vehicle Company, which I'm not able to disclose, due to GDPR. Obviously. But it begins with E. Rhymes with Edan. Recove
I don't care if people think I'm over reacting - you weren't there, and possibly don't have my background. I just want other people out there to be aware xxx I try to keep safe, and I used to be very unsuccessful with that. I'm trying to improve myself, always. Thank you for your kindness and support, I do appreciate it. OH! I live in Sheltered Housing, is that relevant? I know the word is relevant, but I always want to say revelant. I fully expect this posting to be pulled off site. Although I don't think I've disclosed anything. I have tried, so hard, to break the mould, but some little things (some major things) throw me right back to where I was. No escape. Ever. Chin ... UP! Shoulders ... BACK! Elbows .. OUT! and on we go xx Thank you to you people out there, who I don't even know xx thank you xxoo

Sorry, I wasn't clear. I understand why your insurance company has your email - just not why they gave it to him.