Both work with agencies on min wage, as far as I can tell must be on zero hour contracts. Friend gets hours 9 - 9 some days then other weeks far less work available. Upshot is they cannot pay the rent on October 1st and landlord has asked for it and told them to get out by November 1st.
Friend is distraught and has nowhere to go, no family as a temporary option. I don't live in the UK anymore and am not in a position to be able to lend money for a deposit and first month's rent. What can I suggest to help? I suggested applying for discretionary housing payment a few weeks ago, she's still waiting to hear about that but now things have got worse because the landlord is actually saying to get out as he now knows there's a problem paying the rent.
She has been to CAB, and tried many times to call Shelter but constantly gets the busy message.
They're in the Southeast but would go anywhere, is there anywhere left in the country that has social housing stock left? if they approached the council and asked to be re housed somewhere else would that be an option?
Are there any other ideas? I am really worried, friend is talking about trying to live on the streets because she can't think straight anymore and is completely frightened and exhausted.