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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

WIBU to send this email - have I become a CF?

55 replies

EmptyOrchestra · 05/09/2019 19:35

Oh god. I do everything I can in life to avoid people thinking badly of me, and I’ve just sent an email that I massively regret already. Help.

Recently went to a very swanky place for a special occasion. Saw they were advertised something that was perfect for my sister’s big birthday in November so I booked it, despite the fact it was £260 per person. Also planned to book access to their spa plus treatments for afterwards, which will be a few hundred extra pounds but she’s my sister and she’s worth it.

Just went on their website and they’re offering 2-4-1 tickets for this event (and others). That means if I’d booked now rather than 3 weeks ago, I’d have saved £260.

The booking has a 14 day cancellation period - you get a full refund if you cancel more than 14 days in advance. So I’ve emailed them asking if I can cancel the spaces I’ve booked and rebook with the code.

They are going to think I’m a terrible CF aren’t they? I’m now really embarrassed but that money would pay for the spa stuff afterwards (almost).

So am I a cheeky fucker? WIBU to send the email?

So as to avoid drip feeds, I used to run a business doing similar events and had a few people do this (cancel within the cancellation period to rebook with an offer). I could have just emailed them asking for a refund and then booked cheaper online afterwards I suppose. Actually that’s what I should have done. Shit.

OP posts:

grincheux · 05/09/2019 19:37

Ah don't worry OP, I'm sure you won't be the only person to email them! Yes in hindsight I'd just have cancelled and rebooked using the code so they didn't have the opportunity to say no, but it's a lot of money to save and you do have a 14 day cooling off period.

InterestingView · 05/09/2019 19:37

You're not being a CF at all! If they say no just say ok can I just cancel then please....and then book it online. Because you could do that I'm sure they'll see sense and just agree to it. Enjoy OP sounds amazing.

Whynotnowbaby · 05/09/2019 19:38

I can’t see any cfery from where I’m standing. I would completely expect you to do this and the way you are doing it is no better or worse than the alternative as far as I can see.

Byorderofthepeakyblinders · 05/09/2019 19:38

But you booked 3 weeks ago and cancellation is 14 days?

Byorderofthepeakyblinders · 05/09/2019 19:39

Sorry just realised it's is 14 days in advance not 14 days after booking. YANBU at all

HattieMcNastie · 05/09/2019 19:40

It was 21 days ago.

Cooling off is 14.

I doubt they will allow it.

Birdshitbridgegotme · 05/09/2019 19:40

Not a cf at all. Well done you for asking

WorraLiberty · 05/09/2019 19:41

If you can get away with it then do it.

That's business for you.

GruciusMalfoy · 05/09/2019 19:43

Not a CF, I reckon most people would see if this could be done, its quite a saving.

Mummyshark2019 · 05/09/2019 19:45

Of course you are not being unreasonable. Their fault for not having a non refund policy. If you can get a refund and rebook with a code then do it.

EveningLight · 05/09/2019 19:48

I think you are being very thoughtful and sensitive worrying! It sounds a very understandable thing and I doubt they would judge you for it. Yes it might have felt better to cancel then rebook but I am sure it doesn’t matter .

Divebar · 05/09/2019 19:51

I think you’re being sensible... you’re trying to negotiate a better rate for an event that’s pretty expensive. They are a business and will be accustomed to negotiations and are hardly going to keel over at your cheek. I seem to find it quite difficult to negotiate myself but I have a friend who’s pretty upfront about asking for deals etc in
Restaurants etc ( “ this offers expired but can I still get it “ type situations). I would have to be standing in a bloody souk in Marrakech before I would feel comfortable haggling and even then I’m thinking to myself “ just tell me the real price so I can get this over” - I think the rise of Groupon etc has made the world a bit savvier about getting deals.

Doilooklikeatourist · 05/09/2019 19:55

Well , you’re cancelling more than 14 days in advance , so you’re within your rights
Don’t worry about it , you’re not a CF

Crochetymum · 05/09/2019 19:56

I think that's totally reasonable. Not exactly the same but I waited and waited last Christmas for these laptops to be reduced to buy for my kids in the black Friday sale, well they didn't, so I bought them and about 4 days later they went down by about £80 each! So I took them into Argos, told them I was about to return these and re-buy them at the new price! I was feeling brave and cheesed off, she said don't worry I'll just knock the money off your account. It felt so good. . If you don't ask you don't get, so good for you x

Mummyoflittledragon · 05/09/2019 20:00

Of course it’s not unreasonable. You should pay the same as other people as long as you’ve followed the rules. Poor planning to do this tbh. You could understand if it were a last minute promotion to fill empty place.

SleepIsForTheWeeak · 05/09/2019 20:03

Why would you pay an extra £260? If you can cancel and rebook do it. I personally wouldn’t have told them what I was up to in case they refused the cancellation knowing I was trying to get the offer. It’s not cheeky at all. The only time I’d feel guilty about something like this is if it was a teeny business, by the sounds of it it isn’t so don’t feel bad or cheeky.

lizzlebizzle33 · 05/09/2019 20:05

YANBH I would do the same thing.

Orangecake123 · 05/09/2019 20:07

I don't see the CF'ness - I would have cancelled and just booked again.

TheTrollFairy · 05/09/2019 20:09

I would do the same 🤷‍♀️

Original poster

EmptyOrchestra · 05/09/2019 20:10

Oh thank god. I was steeling myself for unpleasantness!

To clarify, you can cancel with a refund up to 14 days before the event, not 14 days after booking.

I was honestly not going to do it. Then I realised I don’t know anyone who would cost themselves over £250 because they’re too polite to ask! I very nearly sucked it up. This is a big lesson, coming way too late (nearly 40 myself!)

OP posts:

Saddler · 05/09/2019 20:10

Not CF at all

nanbread · 05/09/2019 20:11

I think you'd be a mug not to do it tbh

misspiggy19 · 05/09/2019 20:12

I would do this in a heartbeat. Just cancel it and then rebook online. I wouldn’t even bother telling them you are going to rebook

Onlythelonelywelcome · 05/09/2019 20:13

I would have cancelled then rebooked without sending the email.
Stop overthinking it.

Pinkyyy · 05/09/2019 20:16

Not BU at all. If it was for something that cost around £20, then I'd probably have a different opinion. But that's too much money to lose when you are well within your rights not to.

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