WIBU to send this email - have I become a CF?

[EmptyOrchestra]

Oh god. I do everything I can in life to avoid people thinking badly of me, and I’ve just sent an email that I massively regret already. Help.

Recently went to a very swanky place for a special occasion. Saw they were advertised something that was perfect for my sister’s big birthday in November so I booked it, despite the fact it was £260 per person. Also planned to book access to their spa plus treatments for afterwards, which will be a few hundred extra pounds but she’s my sister and she’s worth it.

Just went on their website and they’re offering 2-4-1 tickets for this event (and others). That means if I’d booked now rather than 3 weeks ago, I’d have saved £260.

The booking has a 14 day cancellation period - you get a full refund if you cancel more than 14 days in advance. So I’ve emailed them asking if I can cancel the spaces I’ve booked and rebook with the code.

They are going to think I’m a terrible CF aren’t they? I’m now really embarrassed but that money would pay for the spa stuff afterwards (almost).

So am I a cheeky fucker? WIBU to send the email?

So as to avoid drip feeds, I used to run a business doing similar events and had a few people do this (cancel within the cancellation period to rebook with an offer). I could have just emailed them asking for a refund and then booked cheaper online afterwards I suppose. Actually that’s what I should have done. Shit.

YANBU! How lucky you spotted the offer in time too

My tip would be to rebook first with the code and THEN cancel the first booking - bingo, they can't do anything!

Sounds reasonable to me.
We did something similar recently. We wanted to buy a particular product from a particular store (I am being deliberately vague here). It was advertised in their brochure as being £109, on special offer, for the whole of July. We knew this as we get a brochure every month. It was on offer at £109 for the whole of June too, which is relevant.
DH nipped to the shop on 10 Aug, and the signs on the shelf said it was £109, as did the information online. He took it to the till and they
said that it was now no longer on offer, the offer expired 31/7 and it was now full price at £159. Some debate took place and DH eventually purchased it at the £159, grudgingly.
When he got home, we discussed this and tried to find the August brochure, but without joy.
We got a new brochure, for September on 24 August, which showed the same item, on special offer for £109.
So, DH took the item in, explained that it had been on offer in June, July (probably August) and was due to be on offer in Sept, so could he have his £50 back please?
They very kindly conceded that they were in the wrong. Otherwise DH was going to return the item, and buy it 'new' on 1st Sept.

Sorry, that was long-winded. It made me annoyed typing it!

Not at all. It's worth trying. Whats the worse they could do? Say no.

I've just cancelled one of our hotels in the US through one site and rebooked it directly with the chain, it's saved me about $40 but, as Tesco say, every little counts!
When we went in February I looked at the car hire website and discovered that the car hire, same car, company etc was now £130 cheaper and included an extra driver! I phoned the company to cancel and rebook it and was told No need to do that, I'll just amend your current booking to show the current rate.

I don't think you're being a Cf at all! Just yesterday I bought a Joules coat online at 8.30 am and when I showed my friend at work an hour later they'd been reduced by 25%!
I phoned up customer services today after I picked up the coat (super quick delivery!) and asked them to reduce it by 25% and if they couldn't do that I'd just order another and return this one, which would mean them paying for extra delivery. The advisor told me they'd already reduced it in my account! Result!

Thanks everyone. I feel much better now!

Unfortunately you have to email them to cancel anyway. Still, hopefully they won’t think too badly of me.

It’s a very fancy place and IME really rich people are tight buggers anyway so hopefully they won’t just think I’m a scrounging pleb 😂

Yanbu! Why would anyone shell out 250 if they didn’t have to? And who cares if they judge you? I’d do the same.

I have emailed gap when an offer comes on just after I have bout something once - they are great and always apply the new discount even though my order has shipped.

Completely normal to do this I think. I bought both boys scientific calculators from asda, turns out the school was selling them for £4.50 cheaper. Took my originals back to asda and saved £9! I also explained to the customer service lady why. She totally understood

I’ve honestly gone my whole life not doing things like this - when I first saw it I was really annoyed as I thought balls, that’s cost me twice as much as it could have done and that was it. Only later did I actually think no, I’ll email them. Sigh. I’m a door mat.

Oh well. It’s going to be awesome either way, and I’ve already spent the money, so if I get half back it’s a nice bonus :)

If they say no could you cancel anyway and just re-book?or get someone else to do the booking and do a bank transfer to them?

If they say no I’ll have to decide what to do - I could say fine, just cancel it and then go to book online and find it’s full (places are limited and there are only a couple of dates for this event specifically, and only one date my sister can do). If they say no I’ll probably just suck it up and hope I don’t encounter whoever dealt with my email when we are there 😬

To clarify, this is definitely not a tiny struggling business - it’s very fancy and very very busy. I’m not sure why they’re offering BOGOF on these events, they’re a side offering so maybe they’re not getting as many bookings as they’d hope, but I expect this one to be full as it’s going to be amazing.

yanbu..

I would do the same

If they did say now what about suggesting they give you the money you would have saved as a credit to use in the spa?

Oops I accidently pressed tabu instead of yanbu

I bought an expensive pair of shoes once and they were half price a few days later. I hadn't worn them so I brought them back, got a refund and then bought them again. The shop assistant initially said 'you can't do that'. She had already given me my refund though so I couldn't see why I wasn't allowed to buy them if anyone else in the shop could. She sold them to me in the end. Never did wear them though lol

I bought something from Amazon. The day after, it went on offer for about £30 less. I emailed about it. They said I could send it back and order at the new price, so I replied saying that wasn't very environmentally friendly, all the extra transport and packaging.

They refunded me the difference 😊

If I'll do that for £30, you're definitely NBU for the amount you're talking about.

I would ring them up and ask for the discount. I did this on a recent trip. Booked the saw a 3 nights for 2 offer. Called and they were totally fine about changing the booking.

It's absolutely not cfery. It's not unpleasant in any way. It's just common sense. They won't be angry. They will just think you are smart. It's just business. They won't take it personally at all.

I wouldnt have emailed explaining the whole thing. I would have emailed to cancel (if that's the procedure) and then booked online.
However it's not CF to do this. Even if it were it's a stranger from a hotel that you're offending, not someone you actually know, so I wouldnt care that much.

P.S. you are very generous to spend upwards of £600 on your sisters birthday. My brother is lucky if I spend a tenner 😄

I recently emailed a company over being overcharged £2.00. I refuse to be ashamed anymore when they get paid to deal with people like me.

And even if they think badly of you, tough luck, these are people you don't know, hence you shouldn't care. It's £260