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To ask for a full refund on secondhand car

27 replies

71wheretogo · 29/08/2019 15:42

We have had the car for 9 days. It flashed up an error message about the gearbox. Dealer says it's just a sensor and wants it in to repair. I have googled a bit and think it actually might need a whole new 'gear selector mechanism'. I have lost trust in the car and just wanted a reliable car to take me and do around safely. I don't feel safe and just want my money back. Can anyone advise on what my rights are? I hate confrontation and feel sick and shaky.

OP posts:
Longlivepenguins · 01/09/2019 05:37

And they fitted it for you!!! Lol You've just reminded me of all the memes from Oregon last new year when they were told to pump their own gas!! Funny af. So many piss take vids on YouTube. Soz for hijacking OPs thread... Hopefully she gets a decent replacement car.

rideawhiteswan · 01/09/2019 10:33

Really pleased for you, that's great news.

Can i suggest you buy a Toyota next, we've had them for years, boring but bulletproof, good safety features.

When buying secondhand cheaper cars we buy privately. Phone and say you're phoning about the car, if they say which one them put the phone down, they're obviously a small scale dealer. Then ask if they're the registered owner if not move on. Then ask if they have full service history with receipts for that and all work done. If yes then go and view, get there early to check they're not running the engine so it will start first time.
These are all things we do and by the and sticking to toyotas we've never bought a bad car.

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