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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Online shopping- no bags

192 replies

Imustbemad00 · 12/08/2019 18:20

I like ordering my shopping from tesco, but after their recent email saying they will no longer have the option of delivering in bags, I’m considering switching which is a shame as I like my clubcard points.
I don’t know why they can’t use the bag return scheme like ocado.

How does everybody who doesn’t get bagged deliveries get their shopping in? I think I have mild anxiety in social situations, especially with strangers and my home so it’s stressing me out. The delivery driver coming through my front door is not an option. So will I leave him standing there whilst I carry what I can in, or put it in bags at the door. Will they think I’m ridiculous? It seems such a waste to stand there putting it all in bags just to take it to the kitchen and take it out again. It would also make me feel really awkward as I’d feel they were becoming impatient

Also, I’m not sure I like the idea of my shopping loose in the dirty sticky crates.

OP posts:
TwoPupsandaHamster · 12/08/2019 23:41

Morrisons use plastic bags as standard for delivery??!

I won't be using Morrisons any time soon 🤬

Original poster
Imustbemad00 · 12/08/2019 23:51

@1WayOrAnother Oh dear it sounds like you might need some help for anxiety or similar. This really shouldn't be such a difficult issue for you. Do you struggle in other areas of your life?

I wouldn’t say it’s an area of my life I’m struggling with. Just a small trivial issue and I wondered what others did. I’m hardly losing sleep over it.

OP posts:
C8H10N4O2 · 12/08/2019 23:58

I feel sorry for the drivers. They are expected to do the same delivery numbers as when they could just leave bags.

Interested to hear some pps keep the crates and return them next time - would like to know which stores allow this. One of the DC lives across the channel and does this as routine which is quite easy - had not heard it offered here and I'd definitely use it. Solves both time issue for both the driver and customer.

Original poster
Imustbemad00 · 12/08/2019 23:59

Just to be clear, my issue wasn’t that I couldn’t work out how to do it. It was that I thought it would be rude, or awkward to make the delivery driver stand and wait whilst I unload items from a crate one at a time. You know like the pressure you feel in an actual shop to get things in the bag as quick as they scan them? Yeah like that.
I could go back to shopping in person, but shopping with kids is crap.

I do understand that it’s utterly stupid to use plastic bags every time to transport shopping from door to kitchen. Surely paper bags would be easier. Or at least Ocado’s system of giving the bags back next time.

OP posts:
victorioussponges · 13/08/2019 00:01

I thought Tesco had been trying to go bagless for years? Or maybe we just did something to piss off the delivery guy Blush about 10 years ago we were living at the top of a spiral staircase and the guy just dumped the contents of the crates in the middle of the ground floor and left us to it..."store policy though, innit"...

Original poster
Imustbemad00 · 13/08/2019 00:07

I'm struggling to understand how the bags make the process easier?

Because I can hold several carrier bags at a time, they hand them to me, and I put them on the floor, sign the thing and then carry them to kitchen.
Without bags, there will be many many loose items that I’ll have to either put on the floor of my tiny hall way one at a time or carry to my kitchen. I can only hold a couple of things at a time as opposed to a bag which can hold many.

Also the crate issue, not so much about germs as I try not to think about that in general, more about spillages and stuff in the crates. I don’t want sticky or dirty shopping.

OP posts:
ZazieTheCat · 13/08/2019 00:13

I keep some of those big blue Ikea bags folded up in the meter cupboard in the hall. Pop shopping in those, drag them through house.

Racingthorn · 13/08/2019 00:14

@TwoPupsandaHamster don't see what the problem is if they reuse them all the time

FeeFee832 · 13/08/2019 00:14

My driver always takes the kitchen? Does no one else get them to carry them to the kitchen?!

Purpleartichoke · 13/08/2019 00:18

If they are actually allocating time for the drivers for customers to unload, it’s not a big deal. It’s the pressure to respect the driver’s time that worries me.

PumpkinP · 13/08/2019 01:19

It’s not hard to understand that some people don’t want them in the house, I always get my delivery at the door.

Justme1234567 · 13/08/2019 01:51

Omg I ordered with ASDA the other day and they said they didn’t have bag I was so anxious coming up to the time, luckily my friend was with me and the delivery guy was so nice and I let him in but I did have ikea bags behind the door

Justme1234567 · 13/08/2019 01:52

I don’t understand why they don’t provide bags that you give back and be reused.

Gobbolino7825 · 13/08/2019 06:09

They should allow you to keep the crates and return on the next delivery. This would solve all issues.

allthegins · 13/08/2019 06:29

I don’t know why people are saying the warehouse and crates never get cleaned. I worked as an online shopper for Sainsbury’s and it was spotless. The crates definitely got cleaned regularly as did the warehouse, fridges and freezers

user1480880826 · 13/08/2019 06:33

The Ocado bag return system isn’t a good thing. You’re still using plastic bags and they don’t get reused in some magical virtuous circle. They’re usually ripped and broken by the time you hand them back so they end up in the bin. They’re also only very thin, flimsy bags so won’t get many uses. Far better not to use any bags at all.

Just unload into a box/large bags in your hallway. Job done.

Theemojimovie · 13/08/2019 06:34

What a lot of fuss over nothing. I work in a nursery, and get deliveries of food for 65 children, three times a week. That is a lot of shopping.
The drivers are happy to wait whilst I carry the crate to the kitchen to unload and then go back for the next one, or they help me carry them in.

Delivery is an optional service, it's not forced upon you.
If it causes you so much stress, just go to the shops yourself

SinkGirl · 13/08/2019 06:34

Some of the responses here are really ridiculous.

OP isn’t saying she can’t cope with no bags, or cares more about convenience than the environment. She’s discussing the change and figuring out how to adapt to it. Why the unpleasantness?

Also, there’s some shockingly ableist responses too along the “why on earth would anyone still get bags?!” lines. Is it really so hard to understand that physical impairments / limitations mean this is a challenge for some people?

KatherineJaneway · 13/08/2019 06:39

Driver brings crates to the door, a few bags for life inside the door, unload smaller items into bags, carry larger or fragile items on their own. Takes a few minutes and I've never experienced a driver who was impatient.

funnyfeeling · 13/08/2019 06:56

I'm in a first floor flat and sometimes the driver brings up one crate at a time. By the time they're back with the next one I'm done putting the stuff in bags. Sometimes they bring them all and stand at the front door and chat. It's never been all that stressful.

sashh · 13/08/2019 07:13

Tesco deliver to the back door, my carer empties the crates (back door opens directly into the living room) them moves things to the kitchen.

Once a crate is empty the cat usually inspects it.

When we had snow and my carer couldn't get to me the driver brought things in to the kitchen and asked if I needed help to put away.

MargotMoon · 13/08/2019 07:32

The driver won't mind waiting, they are used to it - you could choose not to have bags for ages with Tesco so they know that people need to take the items out and not everyone lets them into the house. If it's that stressful for yo give them a tip, they'll be more than happy to wait next time.!

C8H10N4O2 · 13/08/2019 08:41

The driver won't mind waiting, they are used to it

They may be used to it and I've always found them helpful but they have to achieve the same number of deliveries per round with bagless as bagged. I am going to ask about them leaving crates next time though as for me this seems more sensible.

f it's that stressful for yo give them a tip, they'll be more than happy to wait next time

Which chain allows tips? Drivers always say they can't accept tips IME.

raisinsraisinsraisins · 13/08/2019 09:09

Quite a lot of judgement on this thread. Yes, I probably do worry about germs more than the average person, and I also suffer from a bad back and so can’t lift, that’s why I have home deliveries. Plastic bags make that part of my life much easier. I ask the driver to lift the bags out of the crate and then I drag each bag at a time into the kitchen to unpack at my own pace.

I know there are environmental issues, but these issues occur with lots of things in our lives which others may perceive as unnecessary. I don’t go on the style and beauty board criticising people for buying new clothes when they already own clothes.

Frazzled2207 · 13/08/2019 09:30

Mine doesn't come in he just drops the crate and me and the kids quickly empty onto the floor. When he's gone we put it all away.