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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Hamleys demo lady left dd 6 in tears.

617 replies

Bornfreebutinbiscuits · 11/08/2019 10:16

Summer hols day out, theatre and hamleys.

Having fun trying all the toys on display and v small budget to buy a toy.

Older dd goes to lady for hand tattoo. I asked younger if she wanted one she was shy and said no. However once older has one she wants one. So she gets in position and very curtly lady says 'no. Its not a freebie for all children it's a demo. I can't do another child' no smiles, no kindness and she looked as hard as nails as dd face crumpled and starts to cry.

Not a big cry! In the past they have always dine both dc, in hamleys and harrods.
And we have actually brought the set into the past but it's the fun and part of the toy shop experience to have something done there!

Not the experience I expected from hamleys of all places. Or was she right!

OP posts:
Moomin8 · 14/08/2019 16:30

I'm not sure about the whole thread now tbh.

CarolDanvers · 14/08/2019 16:32

Interesting how OP was pulled to pieces and her account scorned but then Rohilda swoops and is believed instantly.

Confirmation bias anyone?

WomblingBy · 14/08/2019 16:35

@rohilda

Pleeeease come back and tell us more! 🙏🏼

Moomin8 · 14/08/2019 16:57

Rohilda doesn't have any previous posting history and sounds way too up-in-arms to be real.

AdelaideK · 14/08/2019 16:59

Its not confirmation bias as it wasn't rohildas post that made me believe this frankly bizarre tale. It was the ops response to rohilda.

HeadintheiClouds · 14/08/2019 17:08

Seriously? The op responding that if such a dramatic, vicious response did happen it only goes to show you how awful the Hamleys customer service is doesn’t tell you anything?!

😂😂😂

rohilda · 14/08/2019 17:58

@Bornfreebutinbiscuits
I really hope it wasn’t you because although I didn’t say anything on the day, I’m horrified to think that someone who tore that demo girl to pieces can come on here to play the victim.

Aridane · 14/08/2019 18:03

Whenever I read a poor customer service story on Mumsnet I always wonder what the other side of the story is!

Indeed!

WomblingBy · 14/08/2019 18:05

@rohilda

Please could you tell us a bit more about the lady you saw? What was she saying that was so rude to the demo girl during the 1st tattoo and how the demo girl refuse the 2nd one?

CarolDanvers · 14/08/2019 18:58

Not horrified enough to step in and protect that poor young girl who was brought to tears by the vicious drubbing though.

Sure Hmm

leghairdontcare · 14/08/2019 19:02

Omg I was there too! And so was my wife!

origamiunicorn · 14/08/2019 19:09

I'm Spartacus!

Aridane · 14/08/2019 19:10

I am 6 year old DD. Mummy made me cry in Hamleys because she shouted and said bad words to the nice tattoo lady

origamiunicorn · 14/08/2019 19:14

To be honest even if it wasn't OP (I think it was) her attitude to retail staff just shows what type of person she is.

FelicisNox · 19/08/2019 22:39

YABVU and you're teaching your children poor habits with your attitude.

Buck up.

whogoncheckmeBoo · 19/08/2019 23:03

Well that got interesting Shock

MorganKitten · 20/08/2019 01:36

Also that pp don't agree that the demos and freebies are all part and parcel of the general experience. Interesting!

It’s not, the demos yes, freebies no. Worked there as a teen and freebies are never seen as a given or must do by management.

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