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Tax Free childcare timeframe

3 replies

flower20 · 07/08/2019 12:38

I opened my taxfree childcare account recently. I have made two payments into it one with the faster payment option( transfer from my account ) an another with debit card payment option ( option available in the tax free childcare account) . First payment came showed in the TFCA the next day and the second one appeared immediately. I chose to make a payment to childcare provider and it shows as payment made in TFCA, however I got email saying that this payment has not been able to be made and that I should contact my bank. My bank account already show the money as gone . Can anyone shed some line in the timeline of the payments , or share their own experiences with this please . thanks in advance .

OP posts:
EveHen · 07/08/2019 13:37

Hi, in my experience it can take 2-3 days to appear in the childcare account, after which you can pay your provider. It's a clunky system!

StatisticallyChallenged · 07/08/2019 13:39

I'll add to that "and then it might take a week to reach the childcare provider"

Very clunky

flower20 · 07/08/2019 14:58

thanks for feedback , I hope to see more comments and experiences from people. Hopefully the system improves .

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