Jet2 Couple. Greedy or within their rights?

[Witchofzog]

I personally call greedy. They helped Jet2 staff restrain a woman who was trying to open the doors on a flight which was amazingly brave. Apparently this woman was acting crazed. But since they have heard that Jet2 are seeking 85k from the woman for the cost of diverting the flight etc, they are demanding a share in this. Apparently being given free drinks was an insult and they want money.

I think they are just being bloody greedy. What do you think?

I am sorry I can't supply a link as my phone won't let me

@Nesssie perhaps she was quiet when she boarded and not obviously drunk?

I have intervened 3 times in medical emergencies mid flight. In 2 cases I ended up looking after the ill person for the majority of the flight. (6 hours).
In one case I got a tiny bottle of fizz and 2 chocolates.
In the others, a thank you, but nothing else.
In one case I gave the person some of my own emergency meds. Probably life saving. I did get a thank you, which was fine.
Wouldn't cross my mind to ask for money.

@userxx no, article says 4.50 pm.

They clearly haven't a clue how much it costs to scramble two Typhoon aircraft and dump thousands of litres of fuel 🙄

I assisted with a medical emergency once, on a flight to Fuerteventura. The flight wasn't diverted, the passenger was taken off the plane once we had landed and admitted to hospital, where he made a full recovery. My bog standard hotel room was upgraded to a suite by Thomas Cook. I didn't expect anything to be honest. As a HCP, if someone becomes unwell, I will help in any way I can.

This is a completely different situation, but the passengers that are hoping for a pay out are being daft.

I saved a life on a flight once, right place right time. I had a letter and a voucher that I will never be able to use because it was a very specific voucher for a place I’ll never be going again (I was only there on business). Maybe I should dredge it back up and go for compensation and hurt feelings

Chancing fuckers

daily mirror article

This article explains about the couple claiming money. It says they were offered drinks on landing, and the couple were disgusted at this.

Jet2 probably should have thanked-them properly. However, this should have come from hq. I imagine the drinks were an immediate gift from the plane staff, who had all just dealt with a distressing incidence (and probably all needed a stiff drink).

Unfortunately, by demanding a cut of the money, the couple sound greedy. Maybe it was a badly written interpretation of what’s happened, and they actually felt insulted not to get a proper thanks by the airline company.

Personally I think airlines need to start taking responsibility for letting people like this board. Especially when large gangs are rowdy and clearly drunk before even stepping on the plane. Leaving the other passengers to deal with it.

I don't think this couple are wrong at all, they were forced into a scary situation with staff who didn't have a bloody clue what they're doing (( why arent they restraint trained ?? There could be cuffs available and a.lockable area for when things like this occur ))

It's about time airlines took responsibility for not booting people off before take off and not training their staff to cope with incidents which can occur. We aren't talking about a medical emergency. This is about holding down a violent woman for an hour or so. Not to mention putting up with her vile gob until they landed.

I can't believe that some people actually agree that these chancers should be compensated!

I'd be thankful I was able to help and that we'd been able to land safely.

I'm pleased to see that the majority of the Mirror's readers think the same - that the couple are idiots who have no understanding of why the fine has been imposed and are greedy chancers.

It's about time airlines took responsibility for....not training their staff to cope with incidents which can occur.

They do have to provide this training, it’s mandated by the regulator. However it’s possible that the staff were still a bit rubbish at putting it into practice, or everything was just a bit chaotic and it may have looked to the other passengers as if they had no training. Most aircraft do indeed have cable-tie style restraints on board.

In the pictures I've seen of the woman she looked like a skinny thing so even drunk I can't see she'd have taken much restaining, she didn't have a weapon did she?

Jet2 suffered economic loss, this couple didn't (or at least not more than any of the other passengers who had their plans disrupted). It would have been nice if Jet2 had thanked them more thoroughly but they are being ridiculous if they think they have any basis for a claim.

Greedy. And likely not the sort of people you want to be on holiday with. They don't sound delightful

Someone who was on the flight said she wasn't just drunk. I hope the woman is ruined financially by this and it might be a warning to other people. Of course the helpers shouldn't get a cut. Greedy buggers.

Greedy but Jet2 are tight. I don’t think these people are entitled to anything but would prefer nothing than a patronising free drink. As said they could have offered a flight or something which would have cost hardly anything but of course they don’t have to . Maybe these chancers wouldn’t have been happy with that anyway.

I don't think the couple should get money (unless they were injured), but it would be nice for the airline to give them more than a free drink - a thank you letter and a voucher for two business class return flights would be nice. They did step up to help the crew when they could have stayed in their seats.

The doors cannot be opened in flight so they weren't at risk of dying if they didn't intervene, but they did save the airline from the woman causing a major panic amongst passengers, injuring passengers or crew or causing damage to the plane.

This couple have gone from hero's to tits in 1 article . 85k will probably cover the cost involved .

We only have the word of the couple that they helped effectively. For all we know they just got in the way and disrupted standard procedures.

I agree that they have gone from hero to zero. Of course a free flight or something other than a drink would have been nice. But compensation when they incurred no financial loss? Erm no

The photo released of the woman who caused the almighty rumpus looked as if she'd been sucking on lemons, perhaps she could see into the future, she'll sure as hell be sucking on lemons now! Having said that I'd like to know how the airline will recover the money from her.

I don't think the couple should get compensation from the airline, although I do think if it's obvious that passengers are going to be a problem before the aircraft has taken off they should be removed.

The airline should have given them a better reward, but it is rather tacky to demand it.

They are greedy people. Whatever happened to human decency. Everyone is after compensation today. Agree that Jet2 should seek their costs from the stupid woman.

If the 25yo passenger wasn't drunk, then maybe she'd taken something else, e.g. crystal meth or something. That can cause terrible violent rages. She'd been done for violent assault 2 or 3 times previously as well, I seem to remember reading.
If it was something like that, the warning signs wouldn't have been there, the same as if she were drunk, so the airline staff wouldn't have been able to spot there was anything wrong.