Having a kitchen fitted. Small kitchen (see pics) units delivered built so presumably pretty straightforward.
Got a few quotes, chose one after looking at pics of his work. all seemed fine.
He said it would take 1 man 3 days or two men 1 poss 2 days. At this point didnt know if he could get a second man i said whichever is fine as would price the same either way.
He arrived day 1 (an hour late) with 2nd man. Put in bottom units, and 2 top cupboards. Was gone before i got home (5.30pm)
2nd day they arrived and left when i was out so no idea on times. Rest of the top units went in and the extractor however it doesnt extract to anywhere as theres no hole in the wall. Weird.
Day 3 hes on his own (according to him) dont know when he arrives as its after i have left. I message to say when hes finished pop the key through the door and send me an invoice and once i get home and see the kitchen ill pay it. No response. Assumed he was busy.
Dp got home at 3.15 to find a random woman sat smoking on our doorstep. We assume she was his gf. Wasnt dressed for kitchen fitting so presumably not his labourer.
Dp is now sat in living room for reference. Door open. Entirely approachable.
I message again (i dont know dp is home at this point) and he says its not finished hes had a "small issue" and took a chunk out of one worktop. I ring dp who tells me hes sat in the living room so why on earth hasnt he told him? Bizarre. Dp then goes to get ds from nursery. Tradesman tries to tell him about worktop but he has to go and tells tradesmen ill be home soon and to talk to me about it.
I get home.
Not much has been done since day 2. 2 filler panels have been added (one is damaged from the screw he has put in it) and the plinth (?) Thing that goes on the bottom of the top cuboard. Obviously worktop is fucked. Not saveable.
He puts me on the phone with a random woman who apparently works for the retailer i bought the kitchen from. She says oh dont worry theyve sent you the wrong worktops and waffles about the edges being wrong and i can have them replaced for free. I have no idea what shes on about as they match the plans.
He is apologetic but doesnt really say much else. Agrees with random woman about worktops.
I point out knackered filler panel and he says it came out of the box that way. It didnt, the screw has pushed the front from the inside. I tell him this. He says nothing. I say i will ring retailer and check what random woman said and order a new one and let him know when it arrives and what i want to happen.
I should also mention we have no kickboards, no holes cut for the taps or waste to come into the cupboards and we had to turn the sparky away who came to connect the oven and hob today because tradesman wasnt finished.
Aibu to tell him not to come back, and not pay him considering i will have to spend £££ on a new worktop and also £££ on someone to rectify all the issues and finish the job?
Neither me nor dp trust him to finish the job to a good standard now.