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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Refusing prom bus money

108 replies

purpleboy · 14/06/2019 11:50

My DD has organized her school prom (entirely on her own)
She has also organized a 16 seater Limo for her group of friends (about 9) and then invited anyone else who wasn't going with another group totaling 16 people. The cost was £45 per person.
Everyone paid then 2 people dropped out. DD was told they couldn't get a refund from the company so the 2 people didn't get their money back. They understood no problem. Then a 3rd dropped out she however wants her money back. She has been told that the company won't refund therefore there is nothing DD can do.

The girls is sending very abusive personal messages to DD demanding she pays her back?

If DD pays her back it would be out of her own pocket. I don't think this is right as the girl could still go if she wanted, she has just decided she would rather go with another group.

So is DD/myself unreasonable is saying we can't refund her?

TIA

OP posts:
Looneytune253 · 14/06/2019 20:21

Has your daughter spelled out VERY clearly to the girl 'I DO NOT have your money. It was all paid out to the limo company therefore there is no money to refund. You can try the limo company but I don't fancy your chances but THEY have YOUR money not me'

purpleboy · 14/06/2019 20:28

Yes I honestly think she has repeated it about 15 times over the course of the last few days.
I think the girl feels if she keeps pushing DD she will give in. She isn't exactly known for her diplomacy but I think this is just taking the piss!

OP posts:
wineandroses1 · 14/06/2019 20:30

Be aware that this girl may contact the limo company and attempt to cancel the limo out of spite. Once your DD has blocked her, I would double check the booking is still in place.

tuxedocatsintophats · 14/06/2019 20:31

Just leave it. She's an entitled, bullying twat just like her mother who thinks she can force people to kowtow to her. Nope.

purpleboy · 14/06/2019 21:23

We've been in contact with limo company tonight to explain. They have assured DD they will not cancel the booking. Still no messages so all good so far.
Thanks again for all taking the time to respond. We really appreciate it xx

OP posts:
Antigon · 15/06/2019 08:27

@SoupDragon

Why would you want to deflect the problem onto someone who has nothing to do with it but has the power to cancel the limo booking completely as it's too much hassle?

They’re a limo company, they deal with crazy people and egos all the time. They won’t cancel and it’s non-refundable anyway.

I suspect the girl won’t be contacting them 36 times in one day.

BananaCatto · 15/06/2019 08:33

I would be sending the mother some of the screenshots of what her daughter has been saying, but I’m petty AF.

I’m mostly amazed that a 16 year old was allowed to book a venue, music, food etc

ElektraUnchained · 15/06/2019 18:46

Good idea to leave it for now as it could blow over.

Beheuehyu · 15/06/2019 19:15

Sounds like you haven’t heard anything more but I would strongly shhhest against giving her details of the limo company.

Think about it - they’re going to say “our contract is with (dd) so she can give your money back - placing the blame squarely back on her in the eyes of the other girl

manicmij · 15/06/2019 20:04

OKbobble has a good point. The girl needs to realise your daughter organised the limo for them all. The girl committed by paying her £45 thereby fulfilling her part of the agreement. Get the company to confirm eg by email to your daughter then pass on to the chancer, er sorry girl. If the girl can find a replacement good and well, if not, hard luck. Do hope the hassle isn't taking the shine off your DDs prom.

BowStreetStunner · 15/06/2019 22:16

She organised the whole prom? Did her school not do this I have never heard of students having to organise their own prom and I have been a teacher do
r over a decade!

About the limo sadly I have seen this scenario many times with leaving year 11s prom is such a fiasco the students always end up falling out usually over Limos but in answer to your question yanbu your DD had told this girl the situation tell your DD to ignore any more correspondence from the other girl she will just have to accept it, there is nothing more your DD can say! Good luck and I hope DD has a lovely prom!

EL8888 · 16/06/2019 08:14

Tell her it's tough. She either needs to go or replace herself. It's a life lesson not to be flaky

Jimdandy · 16/06/2019 08:18

No way are you in the wrong! Why should the other 15 people now have a more expensive ride because she’s flaky? Or your daughter pay her £45 and be out of pocket.

The cheeky fuckery has started early with that one!!

Soontobe60 · 16/06/2019 08:40

Whilst I agree with what many people have posted on this subject, I find it very sad that many Pps are calling this girl a 'bitch'. Sure, she's being irrational in that she's expecting a refund - maybe to her £45 is a lot of money, maybe some of the other girls in the party have fallen out with her, maybe her own mother is telling her to get the money back or else she can't go. Maybe the girl who booked the limo didn't make it clear from the start that the cost was not refundable?
I'm not trying to excuse her subsequent behaviour, but there are many reasons why teenage girls behave the way they do.
As the parent, I would be phoning this girl myself and explaining why she can't have a refund, But first I'd want to be very sure my DD had made it clear right from the start that the money was non refundable. If that was not the case, then I think I'd give her half the money back. Just remember, for some people, £45 is an awful lot of money. Losing that amount can bring out the worst in some people.

Dungeondragon15 · 16/06/2019 08:46

Whilst I agree with what many people have posted on this subject, I find it very sad that many Pps are calling this girl a 'bitch'.

I agree. She only 16 and whilst it may be obvious to adults that there could be no refund she may not have realised, particularly if OPs daughter didn't let her know that it was refundable. I'm not blaming OP's daughter for that either because she probably didn't know for the same reason. I'm not sure that even the limo company can force payment as they have made a contract with someone who is under 18. They could cancel though so I wouldn't want the other girl or her parents phoning them up.

Dungeondragon15 · 16/06/2019 08:49

She organised the whole prom? Did her school not do this I have never heard of students having to organise their own prom and I have been a teacher do r over a decade!

The children organise them at DDs' school but parents are definitely involved in the 16 year old one. Hotel, limo companies etc don't and probably shouldn't make contracts with people under 18.

Dungeondragon15 · 16/06/2019 08:55

We've been in contact with limo company tonight to explain. They have assured DD they will not cancel the booking. Still no messages so all good so far.

Did you sign the contract or did your DD? If it was your DD I'm not sure that it is valid anyway.

MummaGiles · 16/06/2019 08:58

£720 for a limo for one night 😲😲😲

LolaSmiles · 16/06/2019 08:59

BowStreetStunner
My last few schools have had a year 11 prom group who plan the prom and its overseen by the head of year, a couple of teachers and a member of admin.

I find it very sad that many Pps are calling this girl a 'bitch'.
Being naive on the refund issue doesn't make her a bitch. Her persistent nasty behaviour and messages to other students make her a bitch.

Housemum · 16/06/2019 09:06

If you do end up having to contact other girl’s mum, don’t forget to point out that the other girl that dropped out knew that she couldn’t get money back

Dungeondragon15 · 16/06/2019 09:07

Being naive on the refund issue doesn't make her a bitch. Her persistent nasty behaviour and messages to other students make her a bitch.

She presumably thinks they have stolen £45 from her though.

Dungeondragon15 · 16/06/2019 09:08

If you do end up having to contact other girl’s mum, don’t forget to point out that the other girl that dropped out knew that she couldn’t get money back

Did she know when she paid the money though? Maybe not.

Dungeondragon15 · 16/06/2019 09:10

£720 for a limo for one night

Yes, it's a ridiculous amount for what is essentially a car journey.

tttigress · 16/06/2019 09:17

Feel sorry for your dd, but personally I think the mistake was arranging a Limo, fairly predictable that people are going to drop out, make things awkward etc. etc.

Hopefully a lesson learned for next time.

WhiteDust · 16/06/2019 09:28

I would get involved at this point. Can you contact her parent?

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