DD has been at nursery for 10 months (she's 19mo) and recently moved into the toddler room. We had no complaints with the baby room (except for them being a little over zealous with the sick policy). She adored her key worker, formed strong bonds with the other staff and loved it.
Since moving up rooms I've got some concerns but don't really know how to go about dealing with them.
- Dd had settling in sessions over a week in the new room, all fine, very happy. They allocated her a key worker but this woman was on later shifts for the first week so wasnt there for drop off which made it much much harder (DD has never cried at drop off but cried every day that week). Couldn't this have been delayed a week so the key worker would be there on an earlier shift?
- In 3 days she's been bitten twice. I realise this happens, but twice in 3 days seems excessive. The staff can't watch every kid every second of the day, and won't tell me if it was the same child but they also won't tell me what is being done about it (e.g. if the kid's parents have been informed, what discipline is happening etc.) The first bite broke the skin.
- Today I was also told she was chewing on a block and its cut her mouth. Fair play she's teething and chewing on stuff, but should they have things around that can cut her?
Usually the nursery are great but it seems like there's been so many things in a shirt space of time in the new room. I'm not really sure what to do.