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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To Hate ITIL4 with a passion

11 replies

notagoodidea · 23/05/2019 08:20

Just that really,
about to start day 2 of the 3 day course and I hate it.

OP posts:
FrancisCrawford · 23/05/2019 08:22

This reply has been deleted

Message withdrawn at poster's request.

notagoodidea · 23/05/2019 08:26

It is an IT management course, 100 % buzzwords and bullshit, boring as hell but a must have in my role

OP posts:
suze1080 · 23/05/2019 14:33

Everything's agile and devops these days, surely? ITIL is indeed dull

Random18 · 23/05/2019 14:38

Good Luck!!!!

krustykittens · 23/05/2019 15:07

You are going about this all wrong, OP. You need to break free of silo thinking and take a linear approach outside the box. Good luck!

DGRossetti · 23/05/2019 15:12

ITIL was developed by the DTI years ago. (I say as a qualified ITIL practitioner ....).

Have you got to known and unknown unknowns yet ?

Most organisations get into it for change management ...

notagoodidea · 23/05/2019 15:36

Day 2 over, homework to send me to sleep and the exam to look forward to tomorow Sad

OP posts:
notagoodidea · 23/05/2019 15:46

Anyone have any study guides or tips for tonight's homework joy?

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DGRossetti · 23/05/2019 15:50

Did you get a "little ITIL" with the course ? It's all in there.

Random18 · 23/05/2019 16:04

Basically just learn the little book as best you can.

And the exam wasn’t too bad if I remember correctly.

It was amazing how much had sunk in (then anyway 😂)

notagoodidea · 23/05/2019 16:59

Sounds like you are describing itil3, there is no book in this course it is all online with just 2 exams to practice on and the course materials.

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