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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Coving fell on DD (2)

144 replies

lovelilies · 19/04/2019 09:42

We're on holiday, 5* resort. This morning we were woken by a massive crash and found that 2 pieces of coving from the ceiling had fallen and landed on the bed where the DC were sleeping. Fortunately neither was hurt amazingly but they could have been seriously injured. We rang reception and reported it and when they didn't come within an hour we went for breakfast and when we came back the maintenance men were fixing it.
I feel we should be making a bit of a thing about it as it could have been more serious. What would you do?

OP posts:
SD1978 · 21/04/2019 03:05

I would request a move to a different room- that's not a small piece to fall down. I would be expecting an apology, and a meal for the inconvenience. OP has not kicked up a fuss- that isn't juts a meh, things happen scenario for me- two bloody big boys of coving, in an allegedly 5 star report have juts about squished the kids. They didnt. Great. But I would expect more than them juts being fixed by maintenance. I'd expect hotel management to bother their arses coming to view/assess damage as soon as I'd reported it- not waiting in my room like an arse for an hour and then eventually having to leave to feed the kids.

Rach182 · 21/04/2019 03:15

@JacquesHammer you're clearly not legally qualified so please stop arguing you're pseudo law

Rach182 · 21/04/2019 03:15

*your

Rach182 · 21/04/2019 03:20

@Dana28

acid how Do you think plasterers make a living? Ceilings and coving which have been up 20, 50 100 years fall down with no warning.
There is rarely any negligence

Have you not heard of maintenance? Covings that are properly installed and maintained should not be falling down.

Moonchild1987 · 21/04/2019 03:27

That looks so scary. You are being completely reasonable. I would have requested a room swap or for the beds to be moved to a space where nothing can fall on them. If both are not possible I would ask for a refund of the remainder of the stay and be relocated to a different hotel with them covering any price differences

wigglesniggles · 21/04/2019 03:50

If the coving had landed on DD would it have caused injury? I can't work out how heavy it is. The reason I say that is it can certainly play on your mind afterwards, often after a shock the natural reaction IS to brush it off - who wants to think about what could have happened? Then some time later the memory pops back. The best thing is to feel safe and positive as you can as soon after the event hence people suggesting moving beds, an upgrade, a round of drinks or a meal, have a special trip, anything that helps you experience relief, gratitude etc.

DippyAvocado · 21/04/2019 07:32

A chunk of ceiling fell down in my house once.
Big shock but no one was hurt or sued

Your house is not a public building that people pay to sleep in. How you maintain your private property is your own business. Hotels have a duty of care to their paying guests to make sure their buildings are safe.

Acis · 21/04/2019 09:03

how Do you think plasterers make a living? Ceilings and coving which have been up 20, 50 100 years fall down with no warning.

There is rarely any negligence

Amongst other matters, plasterers make a living by being called in to do maintenance so that ceilings and covings don't fall down. When you know the consequences of failure to maintain and don't do it, you are negligent. If you run a building which is open to the public and fail to maintain it properly, expect to be liable.

If you run a hotel and a large chunk of ceiling falls down on the guests, the strong likelihood is that the burden of proof would shift to the hotel to prove that it was not negligent - and that would include producing maintenance and inspection records.

timeisnotaline · 21/04/2019 09:07

Lol at the people who think plasterers income comes from repairing fallen down coving. I bet some of them have never seen fallen combing. They plaster or replaster houses and ceilings and put up coving well enough that it doesn’t fall down. Our 100 year old house had a 6 inch difference in the floor level in one room, wall sinking and cracked and only a small piece of coving had fallen off, because someone put it on properly in the first place.

Dana28 · 21/04/2019 16:46

Plaster and lath ceilings fall down all the time with no warning.

PickwickThePlockingDodo · 21/04/2019 17:16

I'm usually totally against the 'where there's blame there's a claim' culture but I think in this instance you deserve something 🤷‍♀️

I think you should contact On the beach and tell them the hotels they are dealing with are not up to standard - a baby could have been seriously hurt.

Acis · 21/04/2019 23:04

Come off it, Dana, we all know that that just isn't so. We mastered the art of ceilings that stay put (if properly maintained) centuries ago. If we hadn't, either the human race would have died out from constantly being hit on the head, or we'd all be living in tents.

Nicknacky · 21/04/2019 23:07

Acis The op seems satisfied with how it’s been dealt with. Maybe you should pm her and ask the hotel details and put in a complain yourself as you seem really, really worked up about it

Acis · 22/04/2019 00:01

Not in the least worked up, Nicknacky, just faintly gobsmacked by the number of people desperately claiming that bits of ceiling just detach themselves all the time and no-one can possibly be at fault, oooooh no. The very fact that you keep trying for ad hominem attacks (even if they do rather spectacularly miss the mark) rather than trying to defend that proposition is very revealing, you know.

Nicknacky · 22/04/2019 00:02

Revealing in what way?

Acis · 22/04/2019 00:09

Revealing of the fact that you can't produce a logical argument or evidence in support of the proposition that there couldn't possibly be negligence involved in an incident of this nature.

Nicknacky · 22/04/2019 00:11

Sorry, I don’t realise I was supposed to provide an explanation as to why the coving fell off. I guess I had better get a plane to turkey to examine it before I provide an explanation.

These things happen, for whatever reason. No one was hurt, it’s fixed and the op is happy. I see far far worse things happen to people which probably does make me more easy going about things like this.

TSSDNCOP · 22/04/2019 06:07

Face it Nicky, you know when someone whips out google translate and brings in the Latin you’re aemulantur tosti.

Anyone else’s think OP likely is packed, none and back at work by now? Grin

Acis · 22/04/2019 12:55

Still being deliberately evasive, Nicknacky. I didn't ask you to provide an explanation, I simply pointed out that it is quite revealing that, when challenged about the assertion that bits of ceiling randomly fall down without any chance of anyone having been negligent, you never answer the point but go in for attacking people who disagree instead.

As I suspect TSSDNCOP is very well aware, "ad hominem" is a term that has passed into the English language like many, many other terms derived from Latin, Greek and other languages and doesn't normally require translation. See also rendezvous, re, e.g., i.e., versus, café, angst, quid pro quo, phobia, coiffeur, verbatim, alibi, bona fide, spaghetti, hermaphrodite, kitsch, vice versa, realpolitik and, indeed, etc.

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