Over a year ago I moved into a flat with my family and the last few months royal mail have been leaving my parcels outside my door they do not knock or ring the bell. Have been sending parcels to Sainsbury's/argos instead. Yesterday was about to take my son out and found everyone's letters including mine dumped by the flat entrance inside the flat. They are now not pushing letters through everyone's doors (lazy service!) This is a big concern for me as I am currently waiting on very important letters. I have made a complaint to royal mail but feel they are still going to be failing to deliver post properly. Should I contact my landlord/housing association regarding this? Is there anything else I can do? Anyone else having problems with Royal mail lately?