I wanted a root blur/blend with dark roots and lighter ends. I explained that my hair takes longer to ‘lift’ than any other human known to the hairdressing community and I have achieved a platinum blonde in the past. I now have sandy beige hair which has pretty much the same colour all over. Not a dark root in sight. It’s so awkward as this is a new hairdresser who did a fabulous cut but has now totally ballsed up the colour. Couldn’t see the result as was done at home so no mirror in front of me. She’s not offering to put it right despite me following up by saying it’s not what I wanted. I know it’s only hair but I feel really rotten. We haven’t been able to afford the whole colour and cut for the last 18 months and so this was a treat for me.