To think my dp is a fucking idiot

[LEMtheoriginal]

I am so bloody angry and upset.

I have a hospital appointment on monday. Or at least i think i do. Ive been very stressed about it.

I received a letter today telling me that it has been rearranged "as requested". I didn't request this.

Dp got home at about 3.30 today and read the letter. I didnt get in from work until 7.

Why in the name of all that is holy didn't he ring me at work and tell me. In fact i rang home about 5 to check something. No mention.

So i somehow manage to get through to somebody who is most put out that i dared to ring after 5 that their booking reception is closed. I explain that i have a procedure booked that i need to prepare for and i need to know if its still going ahead.

She was actually really blunt with me and said well you are booked in on monday at 11.30 AND the other date. I explained this would be a single appointment, no follow ups expected. Furthermore the appointment is at a different lication as to where i booked. I was told well Mr X can't be in two places at once and hes booked in at location A. My appointment is supposed to be in location B 30 miles away

I asked her what had happened but she could only access the appointments at the location she is at.

So where do i go? Have i still got an appointment? Ive had to prearrange time off work and i have to prepare for the procedure.

Why the fuck didnt my DP check this for me? Why didnt he call me so i had the opportunity to check for myself.

I am still not sure if i have an appointment or not. I suffer from anxiety and my main trigger is not knowing what is happening. Im already shitting myself about the appointment. He knows this but we have just had a blazing row and he fails to see why im upset

Namechange176. Well our new computer system is far less user-friendly and flexible than the old system. We all have many issues with the new system that we are flagging up daily. For me today, the change of wording in the template letters, despite the hospital change box being checked, is another exasperating issue that has cropped up which will be ironed out. It really is a matter of "computer says no" and not a case of "it just happens".

I was trying to show that despite me checking all the correct boxes, the letter still came out as misleading in a similar way which is what may have happened with OP's letter so was trying to reassure OP not to be too anxious over the weekend regarding wording.

So i call them today and apparently i have an appointment at the original location i chose, despite being told otherwise by the woman last night. So confused.

Good luck

Did you get the name of the person who told you that?

I always ask for text or email confirmation of any appointment or service, it has been needed many times.

I did yes. I am going to call on the day as well as im not convinced.

LEM, I'm so sorry you have had this extra stress. I hope all goes well with your appointment.

There really are some bitchy pathetic people on here, totally lacking in empathy.