TV licensing guy turned up on doorstep and was very aggressive. I was so frightened I just answered his questions.
We'd moved very recently and have a TV licence, just hadn't notifiied TVL. I checked with them and that's no problem. The guy found the licence but then didn't seem able to control himself and began to ask me questions and fill in what I now realise was a caution sheet. Thankfully two people who were quoting for works to the flat turned up otherwise he would have entered the property. He asked me all kinds of personal questions in front of them. I know it sounds pathetic but I was just so frightened and confused by the whole thing, I signed the sheet of paper which I didn't even know was a caution sheet. I called TV licensing and they said once he knew I had a licence he should have stopped.
I reported him to the Police and they were shocked I'd been questioned under caution when I'd committed no offence. I was in tears. I also feel such a fool for not having understood what was going on and allowing myself to be intimidated.
I read up on it afterwards and discovered that BBC outsource this to Capita. The DG of the BBC ordered an investigation into their tactics last year. But it looks as though they are still operating in same way and they actually target vulnerable people. I've always been a supporter of the BBC but this experience has shocked me. Should the BBC really be allowed to outsource to Capita knowing how they operate?