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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be shocked that retail workers don't get extra pay to work boxing day

210 replies

Sunshinecloud6537 · 10/12/2018 19:48

AIBU to expect these retail/hospitality workers get extra pay on top of their hourly wage when working over Xmas bank holidays. These workers a missing our on time with their families at christmas with no extra remuneration to compensate this loss of family time.

AIBU or does this just seem very unfair and not at all in the spirit of christmas?

OP posts:
thecatsthecats · 11/12/2018 13:19

I think the ideal I would impose in my dictatorship would be:

Shops close 2pm on Christmas Eve.
Shops open 11am Boxing Day. Double pay.

I am less bothered about people working Boxing Day than I am for the poor sods stuck late in a shop on Christmas Eve for the arsebadgers who haven't worked out when they need to do their Christmas shopping by.

EnglishRose13 · 11/12/2018 13:32

When I worked at Brantano, we didn't get any additional pay for any Bank Holidays. They would give the shifts to the younger members of staff as the older ones point-blank refused to work. The pay was shockingly low anyway!

cancla · 11/12/2018 13:35

He's 19 so gets £5.90 an hour. A taxi to the shop, at bank holiday rate will be around £20-£25 then the same home again.

If it's the well known store I am thinking about (not sure why you can't name a high street store) they usually provide taxis for the staff on account. If this isn't happening it should be raised with management.

Summerisdone · 11/12/2018 13:36

I'm work in a restaurant and we used to get time and a half for Christmas Day, Boxing Day and New Yrs day, but now we're not even getting that this year. The manager has just offered to buy a round in after all customers have gone on Christmas Day.
It does feel very unfair, especially as we don't have a choice but to work, everyone is expected to work all three of these days and also be available for whatever hours are needed, even at short notice for the rest of the week

XingMing · 11/12/2018 14:00

If we were French, the boycott of all retail on Boxing Day would have been organised by now! Anyone with me?

Housingcraze · 11/12/2018 14:01

Boxing days same as Christmas shops should be shut

Chesneyhawkes1 · 11/12/2018 14:15

I wish the shops etc were all closed Boxing Day. I never go.

I get Christmas Day off and Boxing Day unless on nights that week. Then we have to go in Boxing Day night to get everything ready and in the right place for the service to start the next day.

But I would get paid double time for that and a £50 turning up fee.

MrsGollach · 11/12/2018 14:19

The Police don't get extra either. Or the Fire service. Don't know about nursing staff.

mydogisthebest · 11/12/2018 14:23

I worked in retail for 10 years and had to work EVERY Christmas Eve, Boxing Day, New Years' Eve and New Years Day. I hated it. Oh and we were not allowed to take any holiday in December at all and, in two of the shops, no holiday in November either.

To make it even worse we had to work late on Christmas Eve to get the sale ready. So instead of finishing at 5pm we finished at 9pm. To then be back Boxing Day. There are no buses running so a 2 mile walk there and back (was great when it was snowing).

Boxing Day in a lot of shops is a complete waste of time. Often we did almost only refunds. I know 2 years we refunded more money than we took in. What's the point of that?

My family celebrate on Christmas Day and Boxing Day and I was the only one who had to work. Spending the day just doing refunds used to make me annoyed when I could have been spending it with my family.

Previous to working in retail I worked in an office for 30 years and it was wonderful compared to working in retail. Not one nasty client in 30 years and yet countless in retail. Customers treat you like you are dog shit

Seniorcitizen1 · 11/12/2018 14:28

My son is working 12 hours shifts on each of 25th 26th 27th and 28th December for no extra pay when compared with similar shift patter 2 weeks ago. Dr in A&E

StephenQueenBooks · 11/12/2018 14:29

I worked in fast food and never got extra for boxing day, Xmas Eve, any bank holiday and even when I worked on the over night shift on New year's Eve. No extra pay no matter what the day.

HelenaDove · 11/12/2018 14:33

@MrsGollach

Mmm and yet if it was a thread just talking about wages scales and we were saying retail workers should get paid the same as paramedics as in all year round the same posters would be falling over themselves to point out how a paramedic or the police or fire service is not the same as a shop worker.

So either they are the same or they are not Because you cant have it both ways.

If they are the same then they should be on the same pay all year round.

If they arent then the same should not be expected of all of them re. Boxing Day and other bank holidays.

so stop comparing because you cant have it both ways.

Kemer2018 · 11/12/2018 14:35

I'm not shocked. Workers rights are greatly diminished now.
I worked in retail years ago, just as Sunday opening was being introduced (That's why i left). You'd get extra pay for Sundays and Bank Holidays then.
Mind you, i also worked pt at Centerparcs and the workers never get any enhanced pay on Bank Holidays. Despite centerparcs charging more than double price for their lodges during those periods.

Buswankeress · 11/12/2018 15:02

What really sucks is that care workers don't usually get anything extra on top of nmw for working Christmas, New Year, bank hols etc and as far as I'm concerned they're an essential service in line with emergency services, utilities etc. They are absolutely needed 24/7 & 365 days.
They often have the same 0 hours contracts and crap conditions that retail and hospitality do (no company sick pay, barest minimum decreed by law holidays, no enhanced pay for anything, holidays banned in December etc)

No one needs to shop on Boxing Day
No one needs to go to a pub/restaurant/hotel over the festive bank holidays

Elderly, frail, sick and disabled people need care over the Christmas period, the same as we need emergency services, the military services and utility services to keep things running.

The business demands for hospitality and retail are there for the festive bank holidays, but as other posters have mentioned, it's often more expensive to get to work on those days, and hospitality is usually booming over Christmas/New year and special events etc all add to the profit yet most only pay flat rate wages for those days. As a pp said, her restaurant charges £65 ph for Christmas lunch yet the staff are on flat rate. So all the extra profit is going in the owners pocket. That's what pisses me off in my job, I had to threaten ACAS to get time off for a sudden close family illness because it was in December and time off is banned - even sick - in December, you have to provide a sick note even if you're officially on self cert days. It's probably illegal to demand that, but you're not in a position to argue the point when you are on a 0 hours contract, or indeed don't even have a contract and know if you make waves come Jan 2nd when the hours drop, you'll be last in line for what is left. And that's how they get away with it.

MissKummerspeck · 11/12/2018 15:06

I work in retail. I work every Sunday and will be working Boxing Day. I don’t get paid any extra for working Sundays or bank Holidays and I don’t get the day back to take off at another time.

HelenaDove · 11/12/2018 15:10

"What really sucks is that care workers don't usually get anything extra on top of nmw for working Christmas, New Year, bank hols etc and as far as I'm concerned they're an essential service in line with emergency services, utilities etc. They are absolutely needed 24/7 & 365 days.
They often have the same 0 hours contracts and crap conditions that retail and hospitality do (no company sick pay, barest minimum decreed by law holidays, no enhanced pay for anything, holidays banned in December etc)"

Totally agree

Polarbearflavour · 11/12/2018 15:25

DP is military and he’s not worked over Christmas in a decade - not since he joined. He gets two weeks off. Many bases close for Christmas. Some will have a skeleton job and on call depending what the nature of the job is.

When I worked in retail as a student, bank holidays were paid as double time and Sundays time and a half.

I’ve never worked over Christmas. The joy of office work. As a nurse I worked in an outpatient setting so no weekend or bank holiday working. NHS staff do get unsocial hours enhancements unlike retail staff.

BalthazarImpresario · 11/12/2018 15:28

No extra money or days off bank holidays/Sundays etc in the retail job I did for nearly 20yrs, just expected to do it. TOIL was eradicated over the years too.

Graphista · 11/12/2018 15:38

"I just wish all non-food stores were closed on Boxing Day as well as Christmas Day. We can live without clothes shopping for 2 days and wait for sales." We're also perfectly capable of coping without food shops being open for 2 days too. We certainly did for decades before this was the case.

I shop once a week even the rest of the year. If you think ahead and plan really no reason why 2 days of shops being closed would be a problem.

"They do get extra, don't they?? Thought everyone did on a bank holiday" very few workers now get "anti social hours" pay. Certainly very very few of those in low paid jobs. (Who arguably need it more as transport & childcare can be a nightmare expense for those hours too)

"I'm old enough to remember when the January sales started in January (and there was no Sunday trading and we got Boxing Day off)" me too.

Can anyone tell me when extra pay for Sunday & bank holiday working stopped being a requirement? I'm sure it used to be. I've tried googling but am only getting how the law is now.

"Surely that is illegal to threaten someone with dismissal if they call in sick?" Not if they're not sick - and even if they are there aren't nearly the same protections there used to be. If they're on zero hours contracts, are forced to pretend to be self employed etc they're stuffed!

It's only through mn I've learned many employment rights that used to apply after 1 months employment now don't until you've put in 2 YEARS! When did that come in? A quick google suggests 2012. Why have people especially unions actually accepted that? It's outrageous!

Workers rights have been absolutely decimated in this country seemingly with little protest! And I think it likely to get much worse post brexit.

"Unions need to make a come back." And do their job!!

"Hospitality and retail are not unionised"

www.bfawu.org

join.unitetheunion.org

www.usdaw.org.uk

"Not that you can get legal aid for that now, anyway." A huge travesty!

"Unfortunately if you work in retail / hospitality it kind of comes with the territory that you have to work “shifts” which include Xmas hours.
Just like nurses, paramedics, police.... can’t just expect the world to stop for a day." Ffs this bullshit came up on the Sunday hours thread! Shops are NOT essential! Emergency services are - completely different circumstances!

"This country has its priorities all wrong." Totally agree.

I worked for a major supermarket (no longer around) in late 80's, as did many of my friends and they worked for some of the few that are still around. We closed mid afternoon Christmas Eve & re-opened 28th Dec - unless that was a Sunday or a deferred bank holiday due to Christmas or Boxing Day or both falling at the weekend - so potentially shops closed for 4 days! People coped! They planned ahead and they managed.

Isn't there a name for making people work without properly compensating them? 🤔

I've also worked in hospitality, healthcare & residential care. Got paid double time for Sunday's, bank holidays & overtime in hospitality (90's) and time & half for residential care, enhanced pay in healthcare but was lucky enough that the people doing the rotas had no time for the "Christmas is for kids" bollocks and apportioned Christmas & new year shifts fairly across all staff. I hear it's become much worse though.

Personally I think all that needs to be covered Christmas Day, Boxing Day, New Year's Eve & New Year's Day is emergency services, utilities in case of emergencies (I'm sure that can be done with ltd staff), healthcare, residential care, community carers

I'm on the fence on hotels, I'd prefer it wasn't needed so those staff could have time off but with so many of us now living away from "home" out of necessity it's nice if people can stay somewhere near home to see family at this time. BUT they should be well compensated for working those days.

"This is what happens when you let the Tories smash the Unions." Exactly! I think a lot of people have forgotten or never knew that unions are WHY we have equal pay laws, discrimination in employment laws, wage laws, laws on being off work sick, health & safety regs (though they're wrongly mocked) etc they fought for those and while arguably they're not always enforced properly that's not down to unions. We'd be so much worse off without them - I'd strongly recommend people educate themselves on what things were like before unions got these things changed. Employees were literally worked to death! Were expected to work in highly dangerous, toxic environments and with poisonous materials etc.

"the military services" very few uk located military work over Christmas/new year actually. My ex & dad if not deployed were usually off pretty much in line with schools - sometimes longer. Salaried so no difference in pay. Sometimes they were rostered on to do guard duties but it's pretty much skeleton staff at most barracks.

"you have to provide a sick note even if you're officially on self cert days. It's probably illegal to demand that" not only that but it means people are using dr appointments, at the height of winter sickness season, when they're unnecessary in terms of healthcare. So putting extra pressure on nhs.

O819bridetob · 11/12/2018 15:41

I don't work in retail but I get paid almost £10 an hr for working Christmas day or boxing day. Same with new years day

staffiegirl · 11/12/2018 15:42

This reply has been deleted

Message withdrawn at poster's request.

selepele · 11/12/2018 15:44

i m shocked they should

Unihorn · 11/12/2018 15:47

@MrsGollach
Most salaried emergency service workers get unsocial hours allowance built into their pay.

onlyconnect · 11/12/2018 15:52

I never go shopping on Boxing Day. I think we can cope with no shops for two days once a year. Those who think people shouldn't have to work Boxing Day should make sure they don't use the shops on that day. There's only one reason they're open.

proseccoaficcionado · 11/12/2018 15:53

@Want2bSupermum i came here to say just that.

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