Another one of mine. Brutal though...
I was at Hyde Park, for Radio 2's 'festival in a day' a few years back (only went for Manics
)
Anyway, they had this environmental thing where you paid (I think it was £2 per glass) for a hard plastic pint glass and took it back to the beer tent each time to be refilled, so at the end of the concert, less rubbish / waste and you could keep the glass as a souvenir, or take it back and get your money back. Fine.
So me and my now ex-DP went to the beer tent to get a round in. The queues were mental (30-45 mins) and it was a hot day, so people were obviously getting impatient, but what can you do other than just get on with it?
We finally got to the bit of the barriers were we all broke out and ran to get a spot at the bar and me and then DP decided to head to different parts of the bar to increase chances of getting served quicker.
I found myself next to a big burly guy who ordered six pints off the girl serving. The drinks were stupid prices like a fiver each and the girl politely put down the drinks and asked for £42. Which was six pints, plus £12 for the refundable glasses (for which there were signs on the entrance, in the queue and at the beer tent to explain).
The guy looked at her like she'd just taken a shit in his pint and bellowed, "YOU FUCKING WHAT?", the girl explained the pint glass rule and he just started screaming in her face about how long he'd been waiting and wasn't going to pay for his "fucking glasses too". The poor girl, looked about 18 and looked like rabbit in the headlights and timidly repeated what she said, to which the bloke carried on shouting and ranting at her, he was big, aggressive and really frightening me too, but not one person stepped in. Just stared. That's other customers and bar staff and security weren't paying attention. Nobody stepped in.
So I tapped him on the arm and smiled, trying to diffuse it and said, "Ah c'mon mate, it's the rules. The poor girl is just doing her job, you can get your money back later." He then squared up to me screaming for to mind my own fucking business, again people just stared. The young girl, touched my hand, looking close to tears and said, "It's fine, leave it!"
I was shaking with fear, rage and annoyance by now and shouted loudly, "No I WON'T leave it. How DARE he speak to you like that?" I turned to the bloke and shouted loudly for others to hear, "Look at her! She's just a young girl, earning some extra money. She doesn't get paid enough to be intimidated by the likes of you."
I then stepped it up, as I was in the zone, fucking fuming and on adrenaline. "Who the FUCK do you think YOU are? You nasty fucking BULLY, fucking pay up and leave her alone." (The swear box was brimming this day, but it was seemingly the only language the arsehole understood.)
He screamed that I was a cunt and he'd smash my fucking face in!!!
Slammed his money down, picked up the tray of beers and fucked off sweariing at me as he went.
The entire time, NOBODY stepped in. The barmaid was shaken, thanked and served me, but I couldn't carry the beers as my legs were now like jelly.
Then my BF appeared, I was close to tears and I started to tell him what happened, he took the beers and led me towards the exit of the beer tent as I was telling him, when I then hear shouting.
I look up and see the bully stood with his wife or GF, shouting "There's the fucking cunting bitch, she better watch her fucking back today now!" His partner just laughed and nodded!!!!!
I yelled back, "You've got yourself a catch there love, what a fucking twat!" (I never know when to quit when I'm ahead!) Then we walked off as quick as my wobbly legs could. I was so upset, but more angry that not one person helped that girl, or sorted that wanker out.
Looking back I'm lucky he didn't assault me, but that's someone's child and I could not deal with that girl having nobody stick up for her.
Maybe she's on here? Would love it if she was.