Last year, I was on a FB group that I use a lot and one guy posted that he was single and alone for Christmas and didn't have any food in the cupboard, let alone a tree. He was on benefits and had just come out of sanctions.
A couple of people who lived locally to him in London clubbed together to personally take him round some shopping.
Then I saw one lady who replied, I don't know why but I was drawn to her and she wished him luck and said sorry she couldn't help as she was in the same boat, she'd gone from being married, with their own business to her husband leaving her for another woman and she was pretty destitute.
She said it was her daughter's birthday the week before Christmas and she's already told both daughters that she couldn't get them anything and that the kids were amazing and understanding.
It broke my heart. I took a sneaky look at her profile and her info and posts were quite public, I could see from her posts and interactions with friend and family that she was genuine.
I private messaged her and asked if I could please buy her daughter's a gift each. She was really shocked, said no at first. But I said I didn't have kids yet and her daughters sounded lovely, so it would mean a lot to me to buy a couple of presents and reserve them for her at her local Argos.
She replied eventually saying she was crying at a stranger's kindness and relented and let me order some gifts.
She told me a bit more about her situation and how she was living day to day and being strong for her girls.
So I posted on FB to my friends about her (not outing her or anything) and asked if anyone else would like to help.
Well, she ended up with about 20 of my friends saying they'd love to help. So I went back to her and told her and after much crying with joy, she gave me her address.
She got two hampers, loads of vouchers for Amazon, Argos, toys, make-up and a supermarket, plus a silver crucifix for her, from my sister "to give her hope", they all sent cards and wishes to her too.
One of my well-off and generous friends sent her a £75 voucher and asked his DSD to help him write a card for the family, so that she could understand that "not all little girls were as lucky as she was".
Even I cried, at my amazing friends for all helping.
The lady was so touched and overwhelmed. It felt good to collectively make her Christmas that bit better.