Basically this. Dropped my chap off this afternoon for his cut, asked the man if he could drop him back when he was done, as he normally does. He dropped him back didnt say anything as he was on his phone, just nodded and smiled and handed me the dog. Dog greets kids and runs into the dining room. 5 minutes pass before i realise im covered in blood, theres bloody paw prints on my carpet and all over my wood floor in my dining room. Dont get me wrong its not pissing out but its everywhere. The groomer has cut the dogs pad on his foot. Its bleeding everytime he puts weight on it. My oh has come in calm and collected. I on the other hand am raging. He didnt even notice the dog was bloody bleeding!! I have left an unhappy voicemail. Aibu unreasonable to want a refund. Oh says these things happen. Ive had the week from hell and this is the straw thats broke the camels back.