I believe some of the thinking behind uc was good I.e. to simplify benefit claims into one easy claim but in practice it has been terrible for everyone, especially the most vulnerable in society
Yes, benefits are overly complicated and difficult to navigate. UC seems not to actually have lost the complexity - the same, or actually higher and more complicated, hurdles have to be jumped to get it.
There are many complex reasons why people will need state support, and to just lump it into one is madness.
Something needs to be done on the “supply side” which could reduce complexity.
For example:
If there was more government owned housing, you could reduce the need for housing benefit to be paid to claimants. The government just charge a lower or nil rent depending on income. Instead at the moment, there’s a nonsense of council “charging” rent, some of which is clawed back via another government department or housing benefit paid to the tenant then back to the council.
Or childcare. We have a nonsense of tax free childcare orchildcare vouchers. The circle of money goes via the employer to the employee to the childcare providers. Why doesn’t the government just pay money directly to childcare providers to enable them to charge parents lower fees?
It’s all one big circular nonsense designed to keep some people in admin jobs etc and allows politicians to create seemingly good schemes which are anything but.