Inspired by another thread, I went to Pontins a few years back, feeling nostalgic as I had many a happy childhood holiday spent there.
It was a shit hole, and that is no exaggeration. Cigarette ends all over the play parks, most activities closed or broken, the food establishments rarely open and when they were they were painfully slow, had sticky tables and floors. Vending machines empty.
The chalet was grubby, looked ok at first glance, but the floor and surfaces were sticky, I had to use anti bac floor wipes before I could put my baby down to crawl. Stained bedding (thank goodness we had taken our own) in the wardrobe that had a door hanging off, broken chest of drawers, tv didn't work etc etc.
Mine is not a unique, one off unfortunate experience, trip advisor is full of dire reviews (gutted I didn't check those before hand).
If it was that bad four years ago, why have the horrendous reviews continued? Nothing appears to have changed, I believe there has been a watchdog programme into Pontins too. Why are these huge business allowed to continue offering such appalling 'holidays' with impunity? AIBU to think there is no real redress in these circumstances?
Also, give me your Pontins stories, I can't be alone in this. I was lucky in that this was a cheap Sun deal and not our only holiday, but some families would have experienced this horror and not had the opportunity to go anywhere else that year.