Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask for your help... Facebook!

6 replies

MakeAHouseAHome · 18/10/2018 16:53

Arghhhh. So my Facebook got 'temporsrily locked'over 2 mobths ago now. The account is NOT disabled as it won't let me raise an appeal.

The message I recieve when I login is:

"Your account has been temporarily locked

We’ve detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution.

It’s likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing.Learn morein the Help Center.

Over the next few steps we’ll walk you through a security check to help secure your account, and let you log back in."

Problem is, the majototy of times when I press contine on that page, the page does nothing but refresh!? On some occassions (I must have tried well over 100 times) I am able to correctly identify photos of friends and comments I wrote but then the pages just refresh too. I havw tried contacting Facebook via every possible avenue with no response :-(

I have thousands if photos on there I can't get back if I can't access my account, I am also active on a number of hobby/interest groups so am actually very sad if I have lost it for good!

I have tried accessing on different devices and different browsers with no luck.

Has anyone else experienced this? Do I just have to give up and accept I have lost my account :-?

OP posts:
NancyDonahue · 18/10/2018 16:57

Is it still visible to other people? You could get pics back that way.

MakeAHouseAHome · 18/10/2018 16:59

Ye it is, my last resort will be that i sit for hours upon hours and save them from my Partners account :-/

OP posts:
Poshjock · 18/10/2018 17:07

Have you tried deleting cookies and clearing the cache? Have you tried the process in different web browsers i.e. Chrome, Firefox, Internet Explorer. Or trying through a different computer?

If you have then I'm sorry I have no idea!

Good luck!

MakeAHouseAHome · 18/10/2018 17:09

Thanks for the suggestions Poshjock, have tried all of that with no luck :-( So frustrating you can't contact anyone at Facebook.

OP posts:
NWQM · 18/10/2018 17:11

There is a link on here that might be worth a try www.quora.com/How-can-I-get-my-temporarily-blocked-Facebook-account-back.

I didn't get that as other things worked but it's to appeal

MakeAHouseAHome · 18/10/2018 19:07

Thanks NWQM, unfortunotly it won't let me submit an appeal because it says my account isn't disabled just locked :-(

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread