I had automatic social services involvement due to my MH condition. It's not exactly common and v complex and ironically, it's from persistent & ongoing abuse from attachment figures in my childhood. I also had a couple of comorbids, so complex situation.
However, I was 100% committed to giving my daughter a completely different experience. I had requested treatment from MH services. I had requested outreach from our children's centre. I asked social services what I could be doing better...
The answer? That I was doing better than many mums without the same issues!
Then, my psydoc had to take a long leave; she herself was unwell and needed 4 months for treatment. I requested additional outreach, just in case. The outreach worker had never heard of my MH condition, when I explained she panicked and referred me to social services... again. Sigh. I had to undergo an entire assessment, all over again. Explain my condition again, how I was managing it, what my treatment plan was, what my contacts were, how I was coping. They gave me a number in case I needed further support.
The outreach worker wasn't satisfied! She thought I was a danger to my child because of my diagnosis. She rang up social services and pretended she had new information, citing an incident I'd talked about from my childhood (it wasn't new, I'd already told my psych and the services.) But they had to do yet another assessment...
The thing that stood out most for me? How non-judgmental and encouraging they were. It was obviously embarrassing and terrifying the first couple of times, but by the time the social worker left, I felt reassured and comforted. I WISH someone had reported my parents, with all my heart, so being reported in itself is not a bad thing; it could help save more children. But it's still not something you feel proud of happening.
Yet, they checked everything politely, kindly, and were not at all judge-y. They asked for details on how I manage my MH condition and really learned from what I said! The media image of my condition is that of a horror movie trope, a deluded killer. But I'm obviously not that and of all the people to judge me for it, social services were the one group who absolutely didn't but who wanted to listen to how I personally manage, and look after my daughter. Then checked in with everyone relevant to make sure that was true. And offered support with anything I might want help with.
If this person's child is being taken away, it has nothing to do with her MH condition, but her responsibility as a parent. If she is taking care of herself and her child, they have nothing to worry about. There aren't enough places for kids as it is, the last thing they would be doing is taking children for no reason!