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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Asda Delivery Man Refuses to Deliver Shopping To Door of Help Heavily Pregnant Woman

102 replies

ChocolateOrIDie · 01/10/2018 12:42

www.dailymail.co.uk/news/article-6226495/Pregnant-mother-forced-haul-200-weekly-shop-two-flights-stairs.html?login#readerCommentsCommand-message-field

My opinion is that you pay for the shopping to be delivered to your door, and therefore leaving her shopping at the bottom of the stairwell was wrong, let alone her being clearly heavily pregnant and with a crying child in her flat (you can hear him crying in the video)

Im surprised to see a lot of the comments saying it 'wasn't his job to take them up the stairs' - surely it is if thats where her front door is??? would love to see the reaction if this person was disabled/elderly, i could imagine it would be different.

AIBU and what do you think?

OP posts:
ChocolateOrIDie · 01/10/2018 12:43

just realised my title is gibberish! but you get the point

OP posts:
OttilieKnackered · 01/10/2018 12:44

ASDA very clearly state they will deliver only to the street entrance.

ChocolateOrIDie · 01/10/2018 12:46

@OttilieKnackered where is this stated? in the article it clearly states:

'Feltham asda gave me a bottle of champagne and some flowers and couldn’t apologise enough for the driver not doing his job.'

So Asda have taken responsibility, they wouldn't have done that if the driver was in the right?

OP posts:
gothefcktosleep · 01/10/2018 12:47

Strange, think it depends what driver you get as when I’ve had deliveries they ask where I want them.

Charlie97 · 01/10/2018 12:48

It really does depend on their delivery point is it street or front door?

CleanHonestGoals · 01/10/2018 12:49

DH is a driver and would of taken it up regardless of her being pregnant. However they don't have to, in the case of flats they can deliver to the street entrance door..that is all they are expected to do.

Crunchymum · 01/10/2018 12:49

This wouldn't happen with Ocado Wink

Seriously though, by all means complain but no need to tell the world.

DopeyDazy · 01/10/2018 12:49

firms alwats apologise when social media kicks in to defuse things instead of telling her the facts. What if driver falls down stairs and gets miles behind and complaints from others missing their slots . She should have got on with moving shopping not getting her phone out

DrWhy · 01/10/2018 12:50

Depends on the store. Use Tesco and they deliver to your kitchen (ours is upstairs) and help you unpack from the trays usually.
Whether he was reasonable or not depends on Asda’s actual terms.

owabno · 01/10/2018 12:50

ASDA very clearly state they will deliver only to the street entrance.

Their T&C's say otherwise.

DemocracyDiesInDarkness · 01/10/2018 12:50

Giving champagne to a pregnant woman, brilliant Asda Hmm

HowCanThisBeRight · 01/10/2018 12:52

Asda tesco and sainsburys all bring mine up two floors.

owabno · 01/10/2018 12:56

Pic I forgot to attach

Asda Delivery Man Refuses to Deliver Shopping To Door of Help Heavily Pregnant Woman
Chocolatecoffeeaddict · 01/10/2018 12:56

But if it was his job to take them upstairs, imagine if one day a pregnant delivery driver is in this position? Who would be right and who would be wrong then?

MorningsEleven · 01/10/2018 12:59

She's pregnant, not terminally ill.

MadisonMontgomery · 01/10/2018 13:06

I’m quite surprised, we get a weekly Asda delivery at work and they unpack the shopping and put it in the fridge for us!

BlueBug45 · 01/10/2018 13:08

Odd all the supermarkets including Asda have delivered to my flat front door including when I lived in a fourth floor flat in a block with no lift.

CrohnicallyEarly · 01/10/2018 13:11

The front door of our house is up some steps. I always put that on the delivery instructions, just in case some drivers are not capable of carrying (or trolleying) the trays up stairs. I would not be happy if the driver refused to bring my shopping to my front door and left it by the street- part of the reason I get big shops delivered is because I am disabled and sometimes struggle carrying my bags up to my front door!

Jaxtellerswife · 01/10/2018 13:12

Offer to take it in? Ha, our delivery man stood one foot away from me last week (while I held my sobbing teething toddler and massive pregnancy bump) and watched me pick up items from the box on the pavement that weren't bagged despite paying for bags and didn't so much as pass me anything.
Yes I'm pregnant not ill but I know if there was lifting or stairs involved I'd personally use common sense and help.
Also agree, what kind of gift is champagne for a pregnant woman lol

busybarbara · 01/10/2018 13:12

The crying kid is kinda irrelevant. Children cry from time to time and they don't need comforting every second and certainly not for the five minutes this would take to sort.

Tartsamazeballs · 01/10/2018 13:12

We tried an Asda delivery the other day for the first time, I'm also heavily pregnant (38 weeks at the time) and I have to say the delivery guy was a complete dick kept on moaning about our dog getting out (he was secured behind a pet gate inside, which we told him), moaning that the path to the house was dark and dangerous (I ain't the fucking council love!! Moan at them. And if you aren't late you won't be delivering in the dark). Eventually he started dropping stuff on the floor and sighing heavily. He then drove off "forgetting" to deliver the final crate of food so I had to go shopping anyway... Complete waste of time. For the record i was polite and friendly, just called him a dick in my head lol.... Will be sticking to Ocado or Sainsbury's from now on!

Mitzimaybe · 01/10/2018 13:12

YABU for linking a Daily Fail story.

Tartsamazeballs · 01/10/2018 13:16

@Chocolatecoffeeaddict

Well that's a stupid argument because 1. It didn't fucking happen and 2. ASDA should/would have done a risk assessment regarding her job and duties and altered them so it's unlikely that she'd be put in that position. Hmm

ChocolateOrIDie · 01/10/2018 13:16

@MorningsEleven then why do pregnant workers receive risk assessments and special adjustments (change of responsibilities so that they dont have to carry anything too heavy etc)

if the law recognizes that pregnant women shouldn't do certain things, then it is reasonable to expect others to make the same assumptions.

OP posts:
MorningsEleven · 01/10/2018 13:18

Cos we're all too scared of litigation.

A couple bags of shopping up the stairs is nowhere near to wrangling tantrumming toddler's 48 hours before your due date. Folk need to cop on.

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