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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To think school should have rung me?

161 replies

Quandary2018 · 27/09/2018 23:30

Turn up to after school club tonight at half 5 to be told DS10 has had an accident at lunch time and his arm has been put in a sling
He’d fallen awkwardly on it playing football and had told them the pain was a 9 out of 10.
He’d been asked if he could have calpol, he said he could, but wasn’t given any.
A teaching assistant had to sit with him all afternoon because he couldn’t hold a pencil to write because of the pain.
No one rang me, I was at work but had my mobile on my desk and the school have my office number too.
I would’ve come and picked him up early had I known. Instead he was at school, in pain, all afternoon.
I took him to a&e straight from school because of how much pain he was in and he has fractured his wrist.
I cant work out why they didn’t call me

OP posts:
Mammyloveswine · 27/09/2018 23:33

I would be furious! I'm a teacher and will contact parents just to let them know if their child has had an accident that might be a bit of a shock for a parent picking up! Anything serious it is policy to ring!

Please escalate this further!

bridgetoc · 27/09/2018 23:38

Did you ask them why you was not informed? I know I would have in your position. Poor lad.......

Boatsnack3 · 27/09/2018 23:39

That's shocking our school text every time the child is given first aid. My dd is disabled and clumsy so I get texts most days. I can't imagine a scenario where they put my child's arm in a sling and didn't call me.

Although I did take her to school after she broke her collar bone and they didn't notice but tbf I saw her fall off the bike and I didn't think she was seriously hurt.

Original poster
Quandary2018 · 27/09/2018 23:40

The school staff had left by the time I picked up from after school club- it’s run by an outside company- they were shocked I hadn’t been called, they assumed I had been

OP posts:
WorkingItOutAsIGo · 27/09/2018 23:42

Actually I would raise that as a safeguarding issue. It’s really poor care. A parent would be investigated for this.

FannyFifer · 27/09/2018 23:45

I'm not usually one for complaining to the school but that's pretty bad. Poor child.

StatisticallyChallenged · 27/09/2018 23:48

That's extremely poor, I'd be asking to see their accident policy and either detailing where it's inadequate (if it doesn't specify contact etc) or where they have failed to follow it. I'd also expect an accident form and for it to be in an accident book or something similar

Stillme1 · 27/09/2018 23:48

Agree with Working. If this happened at a friend's house or any other place you would expect to be called. Don't be put off because it is a school. Similar happened to me and I regret not taking it further than I did.

Beesandfrogsandfleas · 27/09/2018 23:49

I’ve been rung because a child said their tummy was sore - amazed they didn’t call you

Sundance2741 · 27/09/2018 23:50

Definitely very poor practice and a safe guarding issue. Complain - and decent school would change their policy immediately (unless it is policy and staff in charge made an error).

Jamiefraserskilt · 27/09/2018 23:51

Too damn right. To not call when a child is so obviously in pain and injured to the point of them putting a sling on, is bloody outrageous.
I would be expressing my "extreme disappointment" in the strongest terms!

Boatsnack3 · 27/09/2018 23:52

I actually think the reason our school is so proactive is because something similar happened in our school where a child was hurt and parent didn't find out till pick up.

I got a first aid text on Tuesday, I was heading to the school at the time to help with a local outing and was quite shocked at my dds appearance despite the warning (she got hit in the face with a football) I imagine if I hadn't had a text I might have been even more shocked

Josiebloggs · 27/09/2018 23:54

Absolutely shocking, take a complaint as high as you can.
Surely if it was assessed as needing a sling they realised they realised there was a possibility of it being serious injury. There can be no excuse for not dealing with it as such.
Your poor DS, I would be both horrified and devastated if it were one of my DCs.

elephantoverthehill · 27/09/2018 23:54

If first aid has been administered there should be a written record. Asking to see that could be your starting point, but it sounds like poor practice.

Gersemi · 27/09/2018 23:58

Yes, they certainly should have phoned you. Before complaining, contact them quite neutrally to find out exactly what happened and why they didn't contact you.

southnownorth · 28/09/2018 00:03

Yes you should have been called. My dd broke her wrist at lunchtime play and I was called virtually straight away. When I turned up she was sitting with the first aider and had an ice pack on it.

Hope your Ds is ok.

Unhurried · 28/09/2018 00:04

Frankly I'm stunned by this. So a member of staff at the school considered the injury serious enough to warrant putting the child's arm in a sling, yet no call was made to the parent to have it checked out at A&E? Crazy! I work in a school, we have trained first aiders, as all schools have. Without a doubt at my school (secondary actually, but makes no difference) you would have been called to come into school to collect your child. You must take this further. If what has occurred is exactly as described, and I don't doubt you at all, you have to red flag this as a safeguarding issue. Thank goodness he hadn't banged his head badly with after-care like this provided by the school. Hope your DS recovers quickly. If you get nowhere by raising this concern, this highly fucking valid concern, make a complaint using the school's official complaints procedure. The school's website should have the information on how to do this.

Original poster
Quandary2018 · 28/09/2018 00:06

He’s ok, gutted he can’t play football for 6 weeks!
I certainly won’t go in guns blazing, I just want to know the thinking behind not calling me when he was so obviously in pain

OP posts:
Dontfeellikeamillenial · 28/09/2018 00:06

A fractured wrist?!
I'd be feckin livid 😡

Honeyroar · 28/09/2018 00:16

That's really bad. Poor little thing. You'd have thought in this day and age they'd have been on the ball with treating injury and contacting parents. You absolutely must follow this up and I wouldn't blame you for having a gun blazing personally.

Nat6999 · 28/09/2018 00:17

My DS in primary school fell on the ice in the playground in lunchtime, school rang me to tell me he had fallen but in their opinion I didn't need to pick him up early as they thought he was attention seeking to go home early, I left him at school until home time, he came out of school nearly passing out, he was grey & in agony. I took him straight to A & E & like your DS he had broken his wrist. I would be on the phone asap to make a complaint if I was you.

Original poster
Quandary2018 · 28/09/2018 00:18

I am livid, don’t get me wrong, I was shocked to see him in a sling, to see the swelling on his hand and wrist and am furious no one called me.
I just wanted to make sure I wasn’t mistaken for thinking I should’ve been called but my thinking is, if they felt the arm needed the support of the sling and it then became clear he couldn’t write surely that’s a blooming obvious sign somethings not right

OP posts:
Bowerbird5 · 28/09/2018 00:19

A First aidershould
Have been called.

Nondescriptname · 28/09/2018 00:21

Of course they should have rung. That's absolutely terrible.

Bolloxio · 28/09/2018 00:25

Of course they should have rang you! I would have thought schools HAD to with something like this tbh