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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

To think school should have rung me?

161 replies

Quandary2018 · 27/09/2018 23:30

Turn up to after school club tonight at half 5 to be told DS10 has had an accident at lunch time and his arm has been put in a sling
He’d fallen awkwardly on it playing football and had told them the pain was a 9 out of 10.
He’d been asked if he could have calpol, he said he could, but wasn’t given any.
A teaching assistant had to sit with him all afternoon because he couldn’t hold a pencil to write because of the pain.
No one rang me, I was at work but had my mobile on my desk and the school have my office number too.
I would’ve come and picked him up early had I known. Instead he was at school, in pain, all afternoon.
I took him to a&e straight from school because of how much pain he was in and he has fractured his wrist.
I cant work out why they didn’t call me

OP posts:

Roomba · 28/09/2018 07:22

Yes, they should have phoned you. I had this with DS1, he tripped and bashed his ankle against a bench as he fell, but caught himself before he actually fell over. He kept telling his teacher that his ankle really hurt, but she told him to put a wet paper towel (the cure for all primary school ailments ) on it and get on with his work a he was distracting everyone. He'd fractured his ankle in two places. By the time he came out of school his ankle was black and swollen like a balloon, but his teacher didn't even mention it to me. She clearly thought DS was mucking around and whining over nothing (he has dyspraxia so does have a lot of trips and minor bashes, to be fair, but she still should have listened to what he was saying!). I complained about it and got an apology from the school. I got a call practically every time DS so much as sneezed after that, but I'd prefer that than ignoring obvious fractures and no even looking at injuries!

SuburbanRhonda · 28/09/2018 07:23

Was there actually a first aider at the after school club? Or just a supervisor? Are they trained in first aid? I'd say they're not....

Why would you make a claim like that for no reason? Of course a setting like an after-school club that looks after children has trained first aiders!

CripsSandwiches · 28/09/2018 07:25

Usually the "why didn't school call me" threads I think the OP is being OTT but YANBU. I can't imagine why they didn't call you. I would definitely bring it up with them and if they don't apologise and admit their mistake go on to make a complaint.

Walkerbean16 · 28/09/2018 07:26

you need to phone first thing and ask to speak to the head when you get there.

also Ofsted need to be informed when a child breaks a bone at a school.

PlayingForKittens · 28/09/2018 07:26

Flipping heck, when dd fell off the monkey bars and said her wrist hurt school had her at a&e before they'd even managed to speak to us! By the time dh arrived she'd had analgesia and was getting plastered.

grasspigeons · 28/09/2018 07:30

It's easy to miss fracture but to put it in a sling means they knew there was a problem and should have called. I would fact check in the morning (Are you 100% sure your numbers are up to date etc) then I would complain strongly about it and get their procedures changed so it doesn't happen again and more staff with the tight training.

verite · 28/09/2018 07:31

I would be furious. I complained when my DS then 5 came home with a big gash over his knee which had been partially cleaned but still with dirt in it and a garbled explanation of how it happened. They always ring me now!

youarenotkiddingme · 28/09/2018 07:33

Yes you need to find out what happened and make sure they review their policies to make sure it doesn't happen again.

As a school first aide to inform parents of its anything more than a graze that may need looking at or I think the parents need to decide whether they go to MIU or not.

First aiders are only trained to deal with accidents at the first point of contract. Eg clean up cuts or immobilising limbs. They are not qualified to decide if something may or may not need further treatment - they can only advise.

glamorousgrandmother · 28/09/2018 07:34

They definitely should have phoned/texted but they wouldn't be allowed to give pain killers.

Ginxed · 28/09/2018 07:34

They should have rung, but are you sure you have given school your latest number?

I work in a school and it’s surprising how many times parents get a new mobile and don’t think to tell us. They come in fuming they weren’t called about an injury or illness, only to find I’ve left messages on a mobile they no longer own, oh and sometimes they have disconnected their land line as they had too many junk calls.

As long as school have the correct number for absolutely should have received a phone call, in fact, with a pain level of 9 we would have taken the child to a&e if a parent could not be contacted,

grumiosmum · 28/09/2018 07:35

I would definitely speak to the Head Teacher about this.

lisasimpsonssaxophone · 28/09/2018 07:36

Oh your poor son I’ve broken my wrist before and the pain was awful. I can’t imagine having to sit through an entire afternoon’s lessons like that with no pain relief! Definitely huge negligence on their part, give ‘em hell!

glitterelf · 28/09/2018 07:38

That's absolutely shocking even if ( and that's a big if ) ring you and couldn't get hold of you they would've then moved onto the next contact on your child's file. I'm also shocked that the after school club didn't contact you either. I'm a Childminder and I've picked up kids from school who've had scrapes at school and contacted parents to inform them before one was a child who had bashed his mouth and chipped his front tooth quite badly, Mum was angry the school hadn't rung. Hope your son recovers soon

IABURQO · 28/09/2018 07:38

Hope your son makes a quick recovery, get him to make sure he does his finger exercises so it doesn't hurt too much later. I'd have been very cross, of course they should call if he's hurt.

user838383 · 28/09/2018 07:39

This reply has been deleted

Message withdrawn at poster's request.

PlugUgly1980 · 28/09/2018 07:44

My children go straight from school to a separate after school club. After school club have a clipboard of any messages for parents which have been passed on by the school which include minor injuries / bumps, this is in addition to a little slip of paper the school put in the child's book bag. If it's anything more than a minor bump the teacher or TA will ring. I find it a very efficient system...last week I had a call to say DD banged her teeth (no wobbly ones, seemed ok) but they wanted to give me the option of taking her to the Dentist, although teacher didn't think it necessary. I trusted the teacher who said she'd keep an eye on her. She went to after school club as normal, they told me straight away at pick up what the teacher had said, and that they'd checked her over too. Then I had a little accident form in her bag. I'd be livid if I wasn't called.

Bobbysausages · 28/09/2018 07:45

I'm a teacher, they 100% should have called you. If it was bad enough to be in a sling and it was too painful to write then he should have been taken to A&E straight away not hours later!

Juells · 28/09/2018 07:45

You're lucky it set OK. When DD2 was about ten she stayed overnight with a cousin, fell out of a tree and broke her wrist. Not a word to me. When I collected her the next afternoon, the minute I got out of the car I said "why is her arm crooked" - they'd given her a dispirin, put her arm in a sling and then ignored it. The arm had to be re-broken and re-set under GA

It's disgraceful that you weren't contacted to take your DS to A&E and have him checked out.

MaverickSnoopy · 28/09/2018 07:48

That's awful. I would definitely take it up with them. I would also be concerned about when they deem it important enough to call. Raises all sorts of questions really about their judgement.

Jamieson90 · 28/09/2018 07:59

TA, LO and First Aider here and this is pretty shocking to be honest. I would have more sympathy for the school if they had not put the arm in a sling, but the fact they thought it was bad enough for a sling means they knew something was wrong.

As a First Aider, if it's a serious head injury, or requires a sling, splint or bandage then I would be immeditately informing the Headteacher and advising a visit to A&E plus contacting parents.

Gersemi · 28/09/2018 08:02

Was there actually a first aider at the after school club? Or just a supervisor? Are they trained in first aid? I'd say they're not....

What's the relevance of that? The accident happened during the lunch break.

MrsFassy · 28/09/2018 08:10

This happened to my daughter, fell during PE (2nd lesson), landed awkwardly on her wrist, but because she was laughing (nervous almost hysterical laughter- which is how she reacts to extreme pain) the school refused to send her home. She texted me on her lunch break to tell me, I called the school, they assured me she'd been looked at and was fine.

She arrived home after school grey and shaking, her wrist was quite clearly not right to look at so I took her straight to a&e, and it was fractured. She told me she'd been called a "drama queen" and one teacher had accused her of wanting to get out of school early.

Two days later it was parents evening and her PE teacher was mortified to see her cast, she couldn't have been more apologetic but the year head simply made a comment about how there was "always something". Yes my child is clumsy- 6 broken bones at last count- and the year before she'd suffered with panic attacks after an incident at school, but to be so dismissive about an obvious injury was a complete failure on that teacher's part in my mind. My complaints went nowhere, I just received a warning letter about her attendance as she had to take a couple of half days for fracture clinic and picked up the stomach bug that was going round.

I also know someone whose son broke his collar bone in a lunchtime fall and she wasn't called to collect him until ten minutes before hometime when he started vomiting from the pain. Their reasoning was he hadn't cried or seemed too distressed.

HoppingPavlova · 28/09/2018 08:11

I would not have been happy. At all. Usually schools are quite keen to shift injured kids out quickly so they are not their problem. No idea why your school wanted to keep him in that state?

apostropheuse · 28/09/2018 08:13

Surely, even in the event that the school had two wrong numbers for the parent, and no other named person recorded, someone from the school should have taken the poor child to A and E for emergency treatment. They've failed in their duty of care. It's really inexcusable.

Wonkypalmtree · 28/09/2018 08:16

That’s really poor, my DD recently had an accident in School requiring hospital (also a broken bone) and I was called straight away. Literally in minutes. Do complain, I hope that he is ok.

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