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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To leave AirBnB?

54 replies

tartantweedy · 20/09/2018 07:26

I booked in Monday - Friday and to be honest it’s a bit miserable (work.)

I am considering just booking into a premier inn or travel lodge tonight and cutting my losses. However, I’m worried about a bad review ... does anyone know how it works?

OP posts:
TheFlis12345 · 20/09/2018 08:03

What's miserable about it?

NancyDonahue · 20/09/2018 08:07

Of course you can leave. You're not a prisoner. What's wrong with it? Is it anything the host can put right for you, or is it external factors, street noise, neighbours etc?

Moreisnnogedag · 20/09/2018 08:08

Depends on whether you want the remaining nights refunding or not and what’s wrong with it.

pasturesgreen · 20/09/2018 08:09

I'd leave! In fact, I'd probably have left sooner. Life is too short and all that...

QOD · 20/09/2018 08:10

Can’t you just say plans have changed? Do you actually want to leave a bad review? What’s wrong with it?

LEMtheoriginal · 20/09/2018 08:11

Why

RevRichardWayneGaryWayne · 20/09/2018 09:00

Why would you get a bad review? As long as you pay and don't mess up the place they won't care if you're actually there or not!

What's wrong with it though? If it's in some way not as described or is unclean/dangerous you should be looking for a refund.

If it's just not to your liking then it's up to you. Frankly I'd put up for it for a couple more nights, but if you can afford to book another place and think it's worth it you go for it!

Original poster
tartantweedy · 20/09/2018 11:18

Thanks; the woman made me feel really uncomfortable by complaining about towels (she wrote a long letter about it.)

Anyway I decided to take my things with me and as soon as I’d left she messaged me saying that it was shame I left without telling her. I replied and said I didn’t know what my plans were but she insisted I tell her.

I’m never booking a room in someone’s house again - too awkward!

OP posts:
Jenniferturkington · 20/09/2018 11:20

Yanbu. I hate air b&b as it is pretty impossible to leave a bad review as they will just reciprocate.

Fabricwitch · 20/09/2018 11:21

I don't think you'll get a refund unless you've tried to resolve the problem first.
AirBNB were really good the only time we had a problem, gave us a full refund and found us a new place free of charge!

Fabricwitch · 20/09/2018 11:22

Jenniferturkington
Neither party can see the others review until they're both written.

astoundedgoat · 20/09/2018 11:22

How was she complaining about towels - and in a long letter? That's so weird. Definitely mention in your review.

She insisted I tell her. That's fair enough - it's okay for her to know if you are coming back tonight or not.

Home stays can be hit and miss. I've had some lovely ones who'll sit up for hours talking and some grumpy ones who have completely ignored me. I have generally preferred to to home stays when travelling alone, and read the reviews carefully to try to avoid weirdness.

Junkmail · 20/09/2018 11:38

I manage Air bnbs but we rent the whole flat out, no house shares so I can understand that would be a bit uncomfortable if you weren’t happy but in the future if you have an issue please, please, please inform the host immediately to give them a chance to put it right. I can’t tell you the number of times I have received negative feedback about a really small issue that I would have been happy to sort out right away if the guest had just told me. It hurts future bookings if you leave negative reviews which is especially irritating if it’s something that is easily fixable if only the host had been aware. I appreciate that a negative review is sometimes necessary if the issue was bad enough but with Air bnb there is some responsibility on the guests part to flag up problems and give the host a chance.

Haireverywhere · 20/09/2018 11:39

If you've paid it's fine.

19lottie82 · 20/09/2018 11:42

What do you mean, wrote a long letter about the towels? And is this the only reason you wanted to leave?

And in fairness you should have really told her you were leaving, out of politeness. If I was renting a room in my house I would get quite concerned for a guests safety if they just didn’t come back with out telling me.

LagunaBubbles · 20/09/2018 11:49

This makes no sense, what was your complaint about towels and why did she write you a letter in return? Confused

Original poster
tartantweedy · 20/09/2018 13:46

I didn’t complain about towels! I used hers by mistake (total accident!) and she wrote a long letter informing me of my crime and also went on about it when I came in.

OP posts:
19lottie82 · 20/09/2018 14:30

How long was the letter? Confused

Happityhap · 20/09/2018 14:36

Not unreasonable to decide to stay elsewhere.
Unreasonable not to say, or at least leave a note, that your plans had changed.

Original poster
tartantweedy · 20/09/2018 15:20

The thing is happity I wasn’t sure what my plans were ... I was feeling uncomfortable but I probably would have gone back this evening. However, I felt pushed into making a decision immediately as I’d only just left the house and she must have gone straight into my room, decided I had left and started messaging me. There wasn’t much in the room - just a bag, that was all I took with me, pretty much.

OP posts:
Original poster
tartantweedy · 20/09/2018 15:20

lottie a typed side of a4.

OP posts:
NancyDonahue · 20/09/2018 15:35

What did the letter say, op? can you take a pic to upload for us? (nosey Blush)

I guess she has a right to be annoyed about the towels but a quick 'Oh by the way, be careful to use the correct towel' is probably a better way to go about it for the first offence.

Original poster
tartantweedy · 20/09/2018 16:09

No, I’ve left now. I didn’t take the letter with me.

OP posts:
SpongeBobJudgeyPants · 20/09/2018 16:12

Of course you can leave, as a MNer said a while ago on a thread, you're not in the Hotel California Grin

parklives · 20/09/2018 16:16

I have had a bad experience with Airbnb where I was in someone's home, she text me asking what time I was coming home in the evening (after I had told her we are going out for dinner) this was in a capital city and we got home at 10:30pm anyway, so hardly a crazy night out!
She also complained to Airbnb that we had left our luggage at hers after checkout time (we had, with her permission as we were just collecting a hire car and she said to leave the bags with her.) She wanted us to pay her £60 for that!
But absolutely unforgivable....her told us that the WiFi didn't work when we arrived.....actually she didn't have any WiFi, but she put on Airbnb that she does because otherwise people wouldn't book her place!Angry
I have had good experiences with Airbnb, but only ones where the owner is far, far away!