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to be annoyed Premier Inn wants my passport details

205 replies

DorothyL · 13/09/2018 22:46

and my "next destination" because I'm not a UK citizen.
My next destination is home ffs - another town in the UK. I'm a UK resident and taxpayer. Why do they insist on this, other hotels don't?

OP posts:
buttermilkwaffles · 14/09/2018 00:58

What I didn't expect was the grilling I got the last time I flew out from Heathrow. They kept asking me how long my stay in the UK was and I kept telling them I live in the UK. Then they gave me a hard time about my right to visit my destination. Which was my home country, where I have citizenship.

Who did? The airline? In Edinburgh airport you just go through security with your hand luggage and boarding pass - nobody checks or stamps your passport. Only place you have to show your passport is at the airline check-in desk before security and again to the airline staff at the boarding gate. If you hold the passport of the country you are travelling to I don't see why there would be any issue and the airline shouldn't care how long you have been in the UK, only that you are legally allowed to enter the country you are travelling to.

AllyMcBeagle · 14/09/2018 05:10

prh47bridge is right. The 1972 Order requires this info to be recorded for all "aliens" who are defined as anyone other than Commonwealth citizens, British protected persons and citizens of the Republic of Ireland. It does not matter whether you are resident in the UK or not.

I kind of wish I was called an "alien" just because it sounds cool Wink

I am sure it is a bit of a faff but I expect British citizens would have to do the same if living abroad.

ExFury · 14/09/2018 05:15

Am I missing something obvious in that if it is a hassle why not just select British at that question?

I mean, it’s probably seriously frowned upon, but it’s not like premier inn are going to start grilling you when you arrive.

I don’t really see the drama in giving them the details but if you don’t want too then just swerve it. Can’t blame them for following the law.

Vitalogy · 14/09/2018 05:43

I wouldn't have a problem with it if they asked everyone, no matter which nationality. Lots of people don't have passports.

Sisgal · 14/09/2018 06:05

Don't kno where everyone is from but im in Scotland and have NEVER been asked for passport ID when checking into hotel anywhere in Britain

AndhowcouldIeverrefuse · 14/09/2018 06:09

I am a non-uk citizen living in the UK. I stay at the Premier Inn about twice a year and have never been asked for anything! Or at any other hotel for that matter. I never carry my passport when travelling in the UK.

LadyWithLapdog · 14/09/2018 06:12

We stayed in a Pr Inn last month. Booked and paid online. I don't recall any nationality info needed and no further details at check in either.

FanWithoutAGuard · 14/09/2018 06:13

In every country I've lived in, no matter my residency status, or how long I've been there, I've been treated differently as a foreigner - for example, the last country, I wasn't allowed a proper bank account until I'd been there a year, and whenever I left the country and came back, I had to register at a police station (despite having my residency permit).

In every one, despite my residency status, as a foreigner, I've had to provide my passport when checking into a hotel.

Every country does it.

In the UK, you are actually asked for ID a lot less than in any other place I've ever lived in. You don't even have to carry ID to drive.

FrangipaniBlue · 14/09/2018 06:15

I would imagine they asked to see a passport because you've given your home address as the UK but stated that you are not of British Nationality?

Anyone could make up any address so I can see why a hotel would think it's sensible to check both details by seeing your passport?

daisychain01 · 14/09/2018 06:15

I’ve stayed at premier inns many times and have never given my passport number

Well no you won't be asked for passport number provided your answer to their question is GB

I've stayed at Premier Inn countless times,and it goes:-

If Nationality = Great Britain, then no need to give further verification
If Nationality not = Great Britain, then they need to know Nationality and have passport details.

OP Don't whatever you do follow the advice of reallybadidea and falsify your answer by lying about your Nationality (they've probably changed their username to match their advice!)

daisychain01 · 14/09/2018 06:16

For all they know the UK address you're giving is a relative's address where you're staying on holiday.

LadyWithLapdog · 14/09/2018 06:17

FanWithoutAGuard - don't you find life in the UK is nicer because you don't feel like you live in a police state? You don't have to carry a passport and identity yourself to every atom, Dick and Harry?

daisychain01 · 14/09/2018 06:21

Also I never check in online at Premier Inn. It doesn’t save any time

I agree, I think they do the online checkin for room allocation, they still need the same form filling when you show up at the desk, plus they ask for car reg for the car park.

ColouringPencils · 14/09/2018 06:26

Last time I stayed in Premier Inn I was asked for my nationality. I am a British citizen but I remember because it was just after the Brexit vote and it seemed like we'd suddenly entered a world where people can ask you that. I questioned the staff and they told me they asked everyone, but that has not happened to me in another hotel chain in this country and I do find it rude when they already know your home address.

AndhowcouldIeverrefuse · 14/09/2018 06:30

What good is your passport to check your address? Confused

ColouringPencils · 14/09/2018 06:39

Are you asking me? I didn't mean to check your home address and I meant because they already know you live in this country

londonrach · 14/09/2018 06:41

You are you so cross about this every day request. Every hotel ive been to do this to check id. They also accept photo driving licence. Yabu

BIWI · 14/09/2018 06:43

It's very simple, @DorothyL. You aren't a British citizen, therefore hotels have to ask for your passport details. It is a legal requirement.

All those of us who travel to other countries, where we aren't citizens, are treated in exactly the same way!

I know you live here, but you still aren't a citizen - you don't hold a British passport.

I don't really get why you're so worked up about this?

scaryteacher · 14/09/2018 06:54

I'm a Brit living in Belgium. For Premier Inn I get asked my nationality when I check in; so far I've put Jedi and Cornish, and no-one has batted an eyelid.

Travelodge made me pay at the desk, when I thought I'd already done it online, but as it was a Euro credit card that's the norm, or so they say. When I used my UK debit card to book a Travelodge a couple of weeks ago, it came straight out of my account, and no need to pay at the desk, even though I have a foreign address.

The only time I've had to show ID details at a UK hotel was at a Radisson in London, as my address was non UK, even though I have a UK passport. They were a bit stymied when I produced a UK passport as opposed to a Belgian ID card. The exam board was paying for the room as well, not me, so perhaps I shouldn't have needed to do so.

Smidge001 · 14/09/2018 06:56

Can't you just day your nationality is British when you fill out the form? How on earth are they to know otherwise, given British citizens don't have to provide ID.
Simple

OliviaStabler · 14/09/2018 06:58

Just because you have lived in the UK for a number of years does not make you a citizen. Live with it.

Toocold · 14/09/2018 07:01

Ana is talking rubbish, I’m off to a Premier Inn this weekend and haven’t been asked for a passport number and I have NEVER been asked to show photo Id, next time just tick the box that says you’re from the United Kingdom.. technically you are as it’s where you live, I’d be peeved as well. I stay in hotels a lot.

AllyMcBeagle · 14/09/2018 07:02

Can't you just day your nationality is British when you fill out the form? How on earth are they to know otherwise, given British citizens don't have to provide ID.
Simple

Well it's technically fraud and I would imagine (although nb not my area of law) doing so might endanger the OP's right to claim residence in the UK.

So not so simple...

Toocold · 14/09/2018 07:02

And please ignore the posters that are telling you to live with it, so rude.

EdisonLightBulb · 14/09/2018 07:04

I read about this sonewhere, I'm sure it's an EU requirement for foreign nationals. I'll see if I can find it.

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