To think Tesco.com shoppers are useless

[LowFatMilkshake]

When I ordered my shopping this week I specifically asked for a chicken not costing more than £3.20 (just a small one) and wrote a note asking for it to be 'well in-date'. And I ordered some lovelly Orville Reuchanbauer (sp) Movie Theatre Butter Popcorn but marked it as 'do not substitue!

What do I get, a huge chicken to feed about a hundred people with leftovers for the cats- but that goes out of date in 48 hours and I also get sweet salt popcorn......

Is it me. I do shopping on-line for convenience and because it's one less car on the road, obviously I am going to have to rethink this.

I should add the above are only two of a long list of substituions and general all round cock-ups!

We got flyers with our local paper offering £10 off .com deliveries at Asda when you spend over £50. Logged on to try them instead and was told my postcode not covered....

So why have they wasted goodness knows how much paper compaigning my whole town - and none of us will qualify....

my tesco driver quibled when I asked him to take back six limes saying
"they look like lemons to me"

LowFatMilkshake - it might be worth ringing Asda customer services. When I first started using them according to their website my area was not covered but I had seen as Asda van delivering at the top of my street. They set up an account over the phone so I could order on line.

Thanks TTT will do that!

I find tescos very good, no problems with dodgy veg or short dates. I chose the no bag option last time as it annoys me when they use 400 bags to wrap your shopping. The driver had to wait while I carried everything into the kitchen by hand .

didn't know they do I no bag option, that's good.
Poor you MamaG. It's the same with our asda, they won't deliver and they're only 5 mins away

I use Ocado only - the Sainsbury delivery man left his keys in the lorry and it got nicked from outside my house

I was mortified and have never been able to get stuff delivered from there since. I don't trust Tesco either

Tesco are usually Ok with us, friendly anyway...some of the subs are crap, I keep forgetting to mark 'no subs' on order...

They are better then sainsburys anyway. Sainsb. were always late, and one time the sodding man had to ring customer services from my doorstep, SHOUTING out all my card details so everyone in the street could hear (' just ringing about that payment problem' ) because my card hadn't gone through the first time.

I never ordered from them again. So bloody rude and I even emailed to complain, and had no reply. Useless.

i had delivery on friday and was told i was the first person 'ever' at their store to use the no bags policy.... But the twunts still managed to put a wrapped bar of soap in one empty bag and an avacado in another .And they tied the handles together so tightly that I couldn't even reuse the fecking bag.

Agree their sell-by dtaes are a joke. I end up habving to freeze everything which is crap as I then forget to unfreeze....

I use Ocado if I have to shop on line they are the only company that are insure o come ino a customers house so hey bring the shopping straight into the kitchen

great when you are 9 months pregnant

Ocado is great, worth the extra - but I find I don't really spend more with them than I did with Tesco online. Tesco were always late, the van had always "just been involved in an accident" (hmmmm).

I love the food at Ocado, the only problem is that their grocery/homeware range is somewhat limited

hijack

going to stick up for tesco.com, have been using it for months and never a problem or sustitutions, and lovely van drivers! I opted not to use bags in an order yesterday and still got some for things from freezer and cleaning products, so still ended up with about 6 bags. good idea tho