To expect them to pay

[Theuselessone]

DH and I have been together 7 years and married for two. The two year anniversary is cotton and as he got married in a Ted Baker Suit, I bought him a Ted Baker shirt to mark the anniversary.

We had a lovely evening out to mark the occasion but no one can escape the real world so on the way back we stopped at a supermarket and picked up a couple of essentials including drain unblocker. They were put in a separate plastic bag to the shirt. Got home late, put all bags next to each other and went to bed. The next morning we realized the seal on the drain unblocker had been faulty and as it had been set down on a slight angle it had leaked. There are now little holes in the carpet and the nice, anniversary shirt has been bleached in places.

We have the receipt for the drain unblocker and will of course take it back but just wondering if we can ask about the ruined carpet/ posh shirt (actually we are more concerned about the shirt as the carpet is very old anyway and we had plans to get it replaced regardless)

Anyone had any experience of something similiar? Is it just down to bad luck and never worry?

If the drain unblocked is still in it’s sealed but leaking condition absolutely take it back along with the shirt and the receipts and ask for compensation. It could just as easily happened in your car, the leaving overnight is irrelevant.

Email customer services for a start.

I worked for a supermarket's customer service department a few years ago. We quite often paid for valeting for cars when milk had leaked into the boot. I think we'd probably have replaced your shirt.

Depending on the shop, they might not be able to do anything, I'd contact customer services first.