Tv licence refund - tearing my hair out

[FabTab]

Just spent more than an hour trying to sort out a refund because there’ll be no tv at the house at the end of the month. I’m being asked to prove it but how on earth do I do that! Tried contacting them but keep being told I haven’t completed all the details. Just want to scream. WIBU to just cancel the direct debit?

I honestly would. They are complete gits. I told them my flat mate and I would be moving out in six months. They said to let us know nearer the time as we'd still need to pay until then but that they'd issue me a refund. Duly did what they asked, applied for my six months refund, and they said they don't have to issue refunds if they don't want to (this was in the response to my polite but firm complaint) so I should be grateful they refunded for three months. Despite them knowing I didn't need the six months worth, telling me to keep the DD going and I'd get it back. After that if I ever was in that position again I'd just cancel the DD.