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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Parcel thrown over fence WWYD.

67 replies

YoThePussy · 26/05/2018 23:05

Have mentioned this in another thread and has been annoying me ever since.

I was out most of the day and when I got home went in the back garden to find a large parcel for me there. I have no side entrance so delivery people can not have put it there. I can only assume my NDN had taken it in and thrown it over the fence. This is six foot high so they could have placed it over my side. The parcel was marked fragile and the contents are naturally completely broken and unusable.

As I see it I have three choices of which two are not honest. Tell the company I brought the item from it arrived broken and blame them or the delivery people. I will not consider doing either of these

Or knock on my NDN’s door and demand an explanation, rip them a new one. For info I hardly know the neighbours apart from taking the occasional parcel for them which I have done gladly. They have their house up for sale so obviously couldn’t give a fuck about keeping up good relations with me.

Just feeling mighty pissed off with the waste of money.

OP posts:
Reaa · 26/05/2018 23:07

First of all I would knock and ask politely if they know how it got there?

Racecardriver · 26/05/2018 23:07

It was so the delivery company's duty to get it to you safely. When they give parcels to neighbours they are taking a risk that it won't get to you safely. Call the person you bought them from and complain. The delivery company can take it up with NDN if they can be bothered.

GlitteryFluff · 26/05/2018 23:09

Yes ask them if they know?
When they say yes it was us, you're welcome.
You can then tell them everything is broken because they threw it when marked fragile.
Idiots.
Is it expensive to replace?

Butterflykissess · 26/05/2018 23:10

Not the same but my neighbour took a parcel in for me and I live in a gf maisonette when I went to collect it (she is upstAirs so I buzzed on the upstairs entrance) to see she had left it downstairs in the communal hall way! I don't understand why people take thing s in if they don't actually want to. Just say no! Very rude of your neighbour.

Haffdonga · 26/05/2018 23:12

Why assume it was the neighbour? Confused

Some delivery com[anies are famous fpr chucking parcels they can't deliver due to the ridiculous time constraints the drivers are working under.

Original poster
YoThePussy · 26/05/2018 23:13

Meant to say about six foot fence they could not have placed it my side.

I am just bemused that someone would be dickish enough to throw a fragile parcel over a fence. Would knock and ask Resa but NDN are currently having loud sex (again).

Thanks Racecardriver, will take up with the company I ordered from.

OP posts:
Haffdonga · 26/05/2018 23:14

Was there a note from delivery company saying the parcel was left with number 42?

TSSDNCOP · 26/05/2018 23:16

If it was whoever M&S use as couriers they'd absolutely have hurled it over a fence.

Original poster
YoThePussy · 26/05/2018 23:18

Haffdonga love the user name by the way. Impossible for delivery people to access my garden. I have a wall with trellis fifteen foot high one side and 6 foot fence the other side. Won’t be taking in any more parcels for that side again.

OP posts:
HeddaGarbled · 26/05/2018 23:20

You don't know it was tour neighbours. Could the delivery driver have lobbed it over the fence? Apparently, this is not unusual.

Anyway, not really your problem to identify the culprit. Just tell the vendors it's broken. You don't need to blame anyone. We've had items arrived damaged and have always had them replaced with no problem and at no extra cost. Sometimes, we've been asked to return the damaged items at the vendor's expense, sometimes to send a photo, sometimes a replacement is just sent without us needing to do anything other than report the damage.

This is what consumer laws are for - to protect consumers.

PorkFlute · 26/05/2018 23:24

If it was left with neighbours you would have had a slip though telling you which number?
Is it possible that the delivery driver could have chucked it over the corner by the side fence?
I’ve had stuff from Amazon thrown over my locked back gate before now.

Original poster
YoThePussy · 26/05/2018 23:24

There is no road or pedestrian access to the sides of the houses. Will ring the company after the bank holiday. Am waiting for a very expensive book to arrive as well so no doubt that is being used as toilet paper by NDN.

OP posts:
Original poster
YoThePussy · 26/05/2018 23:26

It really would be impossible for delivery people to access the back of the house unless they absailed over the roof.

OP posts:
Butterflykissess · 26/05/2018 23:29

Delivery drivers rarely leave cards ime i only found out where my one was after calling Argos when it hadn't arrive d.

SimonBridges · 26/05/2018 23:32

I love the way that people simply cannot comprehend that there is no access to the op’s back garden from the street.

I’d speak to the neighbours and play the innocent.

sweeneytoddsrazor · 26/05/2018 23:42

There have been plenty of documented cases of delivery drivers throwing parcels over roofs into back gardens. If the NDN took it in then the delivery driver would have a signature from them and should have left a note.

wowfudge · 26/05/2018 23:45

Over roofs? What are they, giants?

SimonBridges · 26/05/2018 23:46

There have been plenty of documented cases of delivery drivers throwing parcels over roofs into back gardens.

Throwing a parcel over a house?

PrincessScarlett · 26/05/2018 23:47

I think we need a diagram OP to understand how there is no way to access your back garden from the street as my automatic assumption is that delivery driver just threw the parcel over the fence/roof whatever.

Did you have a note saying the parcel was with your neighbours?

Minimonkeysmum · 26/05/2018 23:50

We had a coffee machine (!) and stoneware pot flung over our 6ft fence - both were marked fragile. Coffee machine was fine, pot was not.

The delivery company could not have been less interested - but did sort replacement with the company who sent it.

TattyFrench · 26/05/2018 23:50

Delivery drivers throwing parcels over roofs? You'd have to some sort of Olympic athlete to throw a parcel over a roof???

TattyFrench · 26/05/2018 23:52

Why do you need a diagram? There's no access to millions of back gardens from the street? Terraced house?

Original poster
YoThePussy · 26/05/2018 23:58

Voila.

No note left by delivery people with me. Total surprise to find the parcel when I went in the garden.

Parcel thrown over fence WWYD.
OP posts:
Original poster
YoThePussy · 26/05/2018 23:59

Meant to put on diagram all three storey houses.

OP posts: