Anyone who knows about cars- have Kwik Fit ripped me off?

[SickOfTheMansplainers]

DH thinks they have. I took my 9 year old Toyota IQ in for an MOT and interim service (£89.)

They called and said the work (see pic) needed doing. I agreed and then googled and realised it seems excessively expensive. I queried their prices and just got mansplained and patronised. Do these prices seem reasonable to you?

My brother is a mechanic and says the only thing they are good for are tyres and exhausts.

My DP is the manager at an Independent garage that does MOT work, I just showed him this and he said they are completely ripping you off. If you are in Devon or Cornwall I can recommend a good place to go to that wont!

Be careful driving off without the work done the law on MOTs has changed so you could get stung. Yes it seems to expensive but so could the fine!

www.gov.uk/government/news/mot-changes-20-may-2018

Crabbitstick I wouldnt even use them for exhausts.

They haven't ripped you off, they presumabley gave you a list of what needed doing and a price it would cost, at that point it's up to decide if you want to go ahead with it. You can't agree to something blindly, then claim you got ripped off after you've researched it after the fact.

Can you get it cheaper elsewhere, obviously. I can get dirt cheap pads and discs for my car off ebay than I can from Kwik Fit, I can also fit them myself to save money. But they provide their discs and pads and labour and anything else at costs which suit them, consumer has the choice of going ahead or going elsewhere.

The only argument you could make about being ripped off is whether or not the work was neccessary in the first place, which some places like kwik fit have been caught doing in the past.

I ued to let them do an oil change on one of my old cars years ago. That was quite good value for a messy job Crabbit and the car needed frequent oil changes because it was old and knackered.

OP it's not just women they try to bamboozle and con. My idiot ex ended up with a huge bill when he went in for something simple. All unnecessary and done very badly.

Massively inflated. You want an independent garage that has a good reputation.

@SickOfTheMansplainers

That sounds extortionate! It is proving it though.

We had a Vauxhall astra 7 or 8 years ago that was only 4 years old at the time, and it failed the MOT, and the OFFICIAL vauxhall garage said it needed £750 spending on it to put it through the MOT. A couple of similar thing happened at other times too (around 6-7 years back...with 2 other BIG companies - one of them kwik fit.)

We asked them to put 2 new tyres on, and they made us believe (at the time) that we needed £450 worth of exhaust and brake pad work doing... (In addition to the £100 worth of tyres.) We let them do it and we paid for it. We took them at their word that we were driving a death trap with these repairs that needed doing.... What could we do? We have to believe them right? They wouldn't lie right? The more we thought about it over the months after, the more we thought we were ripped off. But, as I said, it's proving it.

A similar thing happened to my brother - as what has happened to you - with kwikfit 3 years ago. 4 year old car, took £800 of repairs to pass the MOT. It was a Ford focus (and mine was a vauxhall astra) not fucking Rolls Royces!!!

I would be very unhappy with that bill and would question it, and I wish I had 7 or 8 years ago. I know this is no help to you right now, but I would never use a big company any more (for car repairs and MOTs...) We now use a company run by 2 brothers and 2 sisters, 3 miles from us. Our 10 year old car (corsa) has passed the MOT twice, with no money needing spending, except 2 new windscreen wipers.

We realised several years ago that we had been massively ripped off several times. It won't happen again. Try to find a small, family-run garage if you can; much better, don't rip you off, and won't sabotage anything to make you have to come back (which I am convinced one BIG company garage did to us once or twice!)

I hate kwik fit with a passion. Local one ripped my granny off a couple of years ago - £1400 for a handbrake cable, brake pads, one tyre and a 'service'. We got the money back and the manager was sacked but I wouldn't go near them again.

I believe this 100%.

Agree - Kwikfit take the piss. Went for a puncture. 'Oh you need 4 new tyres love'. Really? Because 2 of them are only 1 month old.

Ex REME mechanic, you got rinsed something chronic

Christ

I live in central London. Mot, interim service, 2 brake pads and discs. £230 independent garage

Are you sure you actually need brake discs? Unless your break pads were in very bad shape, I don't think you would need them?

complete rip off.
Everything below the mot test line is at least double what you should be charged.
Take it elseware.

It's definitely pretty pricey considering I doubt they are particularly high spec parts for an IQ. I recently had all pads and discs done on my car and it was £530 at a VW main dealer. But it's the same place I bought the car and only they've worked on it so there is a clear line of responsibility which I'm deliberately maintaining. The more important question is whether they actually needed doing really. You know main dealers and places like Kwik Fit are unlikely to be super competitive on price.

Without even shopping around discs and pads all round plus wiper blades are £130. Add a couple of hours labour and you should be well under £300 excluding service, MOT, brake fluid change and tracking. IMHO total bill should be more like £450-500. You got shafted.

Got so badly ripped off by Kwik Fit in the past too. Unbelievable that they get away with this...

I work for the UK's largest accident repair company and those charges are an absolute rip off!

I would be refusing the work and getting it done elsewhere. Also, Kwik Fit technicians aren't the greatest and from what I've heard are trained in this practise towards women. That work should cost no more than £250. Please cancel it.

From the looks of the invoice labour charges may be included in the price of each "job" rather than listed separately.

I cannot comment on all the prices there but you have had four brake discs done - brake discs are expensive. For comparison I've just had two brake discs done for £190 (both parts and labour) so Kwik Fit seem on the money in that respect at least.

Shocking on their part price wise but it's more shocking that you need discs and pass all round. That's a serious lack of awareness from yourself, or they are at it.

Absolute cowboys! Use a recommended independent.

I have also been patronised & ripped off by Kwik Fit. I no longer give them my custom.

I'd recommend asking around for recommendations for a good local independent, you'll get much better customer service & it will be a lot less pricey.

It's slow fit (can't call them kwik, they hire morons only). They are useless. Find another garage.

I cannot comment on all the prices there but you have had four brake discs done - brake discs are expensive. For comparison I've just had two brake discs done for £190 (both parts and labour) so Kwik Fit seem on the money in that respect at least.

Brake discs are not that expensive, they can be but not for an IQ and your £190 will include pads, that might be cheap for your car or it might not. As I pointed out earlier, for the IQ, four discs and two sets of pads are under £130. Labour would be a similar amount being generous. So no, KF are pretty fucking far from the money.