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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Would you not say thanks....??

114 replies

lanbro · 21/05/2018 17:25

A customer left a handbag in my shop today, I wasn't aware straightaway but when I saw it I found a passport so contacted the emergency number who turned out to be her dad. Girl subsequently rang me and she was on a train heading 100 odd miles home. I said I could post it so asked her to text me her address. Text came through with literally just her full name and address, no thank you, no offer to pay, nothing!

AIBU in think that if someone is doing you a pretty big favour you at least say Thanks?!

OP posts:
Weepatchesoflove · 21/05/2018 19:08

Secretstash Flowers hope your day gets better

DartmoorDoughnut · 21/05/2018 19:11

Yep that’s rude AF

LighthouseSouth · 21/05/2018 19:16

Very rude
Text back and ask how she plans to pay

LionAllMessy · 21/05/2018 19:21

Tbh I'm surprised you offered to post an entire handbag! I would have just told her I'd hold onto it and she can pick it up whenever.

tangoed2 · 21/05/2018 19:22

I would reply "Great, I'll let you know how much it's going to cost to post tomorrow, what's better for you, PayPal or bank transfer?"

Allgirlskidsanddogs · 21/05/2018 19:28

Just text her a link to this thread!

LipstickHandbagCoffee · 21/05/2018 19:29

I found an iPhone in briefcase with business card,I called it. He asked me to bring it over to the business address
I declined as it was in town,was a hassle and if he wanted he’d have to collect
He sent a PA to my house later that evening . PA collected it from me in a wordless transaction,no thanks..Nadda

Goggled him, he’s a tv exec..

ChanandlerBongsNeighbour · 21/05/2018 19:32

I had similar a while ago, I used to live in a big student city, I found a bus pass card wallet type thing on the floor of a bus. It contained student ID, annual bus pass, bank cards and driving licence card. I found owner on FB and messaged her to say I had it. I offered to post it to the address on the licence. She replied to say that would be fine. I posted it recorded (at my own expense!) and never heard from her again! Not even a FB thanks! (I know it was delivered!).

Lovemygirls2015 · 21/05/2018 19:34

Similar thing happened to my DH recently. He’s a taxi driver and noticed an iPhone 7 lying in the back. Battery was dead so brought it home and charged it and looked to see the recent messages and messages them saying it had been found in his taxi and could they call him to arrange getting it back. Turns out it was an American tourist that had been in Glasgow but was now back in the USA. He had a colleague that was still here so DH arranged to meet him the next morning to give him back the phone. Overly grateful on the phone and can’t believe how lucky he is to be getting it back as he has photos on it he doesn’t want to lose. He went out of his way and drove about 10 miles to meet the guy, gave him the phone and all he got was thank you. Not even an offer of money to cover his fuel never mind the time he took off to get it to him. He would have been better to just hand it in to the police. Some people are just so ungrateful

LipstickHandbagCoffee · 21/05/2018 19:35

That was kind,As a minimum an effusive thank you would be in order she could fb you

ALongHardWinter · 21/05/2018 19:35

Just a thought OP (not read the full thread so someone else may have already mentioned this) I would be a bit wary of posting it to her. She may be entirely honourable,but you never know whether she might be a CF and say that she never received it,or that there's stuff missing from it. Never mind that it's HER fault in the first place for leaving it in your shop,she might start trying it on and blaming you for missing items.

LipstickHandbagCoffee · 21/05/2018 19:36

If someone returned an item I’d lost I’d fully reimburse and offer a thank you gift

ilovewinterpansies · 21/05/2018 20:43

I need to unfollow this thread. Hearing about all these CFs is giving me the rage. Angry

expatinscotland · 21/05/2018 20:59

'He asked me to bring it over to the business address'

Twat. He's lucky he got you and not me. 'I'm not your fucking courier. It's going to the nearest police station to me. You'll have to figure out which one. Have a nice day, twat.' I've been burned by too many CFs and now tell them to sling their hooks.

WeAllHaveWings · 21/05/2018 21:11

Text her back and say you won't be able to post as you've just realised it's shop policy to keep a hold of the bag for 24hrs to see if it's claimed in person by the owner with the appropriate ID, if not claimed it will go to one of the local police stations and give her the name of 3 closest stations.

lanbro · 21/05/2018 21:55

Well because I am a nice person, and I was going to the post office anyway, I did send it on to her. I'd like to think if I lost something someone would get it back to me, although I would be very grateful and definitely send payment plus a thank you gift. I always try to not stoop to other people's level and do what I think is right, although this does sometimes bite me on the arse!

OP posts:
Rosielily · 21/05/2018 23:09

Text her to tell her what you've done. That might encourage a "thank you". Did you put a return address on the package? If so she might see that and send a thank you card (or flowers).

SoFake · 21/05/2018 23:16

lanbro. I’m glad you sent it. I’d have sent it to. It would have just felt like the right thing to do. Maybe she has rubbish manners but maybe she just having a bad day and forgot 🤷🏻‍♀️

KERALA1 · 22/05/2018 06:54

There is NO excuse for being so entitled and mannerless - none. Baffled at posters falling over themselves with excuses "maybe she was having a bad day" so bloody what doesn't stop you saying thank you.

Thereshegoesagain · 22/05/2018 07:06

I’m with you lanbro, I would send it back at my expense too hoping the recipient would say a genuine thank you. If I didn’t get it, I’d still do it the next time.
If I lost my purse or bag I’d hope someone would do the same for me.

Kindness is a dying art, as is politeness, keep fighting the fight.

Gabilan · 22/05/2018 07:09

Thing is, if you're having a bad day and a kind stranger finds the handbag you left behind, which was partly what made it a bad day, and they post it to you, it turns the day around generally. Of if it's so bad (e.g. somebody dying) that everything seems bleak, you're still just grateful.

Kikidelivers · 22/05/2018 07:39

Thereshegoesagain

Me too

I’m so shocked at how people are being so vengeful. She didn’t say thank you. Really impolite but I wouldn’t hesitate to return ASAP.

PavlovianLunge · 22/05/2018 08:32

I know the OP has done a kind thing, and I know that kindness is supposed to be its own reward, but the ingratitude shown by her customer and in some of the posts others have added makes me quite sad. Since when did saying ‘thank you’ become so difficult? It really feels like the small (and some of the not so small) niceties of life are being forgotten.

Kikidelivers · 22/05/2018 12:11

Since when did saying ‘thank you’ become so difficult? It really feels like the small (and some of the not so small) niceties of life are being forgotten.

Hmm

There were rude people fifty years ago. There are rude people today. And there will be rude people in fifty years time.

This thread confirms how important manners remain for many of us.

The majority of people in this country are polite.

expatinscotland · 22/05/2018 14:09

I seriously hope you sent it tracked and insured it because if she doesn't get it, she'll come back to you and expect you to replace it all.

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