It takes a pretty strong leader to bring in someone who can facilitate said discussions, reveal and explore issues that have been brushed under the carpet
Anything rather than actually looking at doing the job better, eh?
The public sector loves this sort of charlatanism, which just proves that they need their budgets cutting a bit harder. In the days when I used to spend too much time in a hotel which had "conference facilities", almost every time I did there would be a large party of people from the local NHS trust loudly talking bollocks over dinner and getting pissed before heading off to each other's rooms. On the odd occasions when one got to see the flipcharts, it was just nonsense. Lots of mind maps and idea showers and the rest, facile ideas dressed up in modish garb by people for whom a decent post-18 education was a distant dream.
Oddly, it was always NHS managers, but never doctors. I guess because hospitals need doctors, and can spare the managers for a few days. Or weeks. Or months. Shame they were spending the money on getting pissed, mind.
A few years later, the Care Quality Commission or whoever it is that regulates Trusts put it into special measures. So much for the idea showers, eh?