Travel lodge. Am fucking fuming

[IAmNoAngel]

I am currently bedding down in the car park of the travel lodge at Birch services on the M62 as the room I booked and paid for over a month ago has been double booked and there are no rooms left.

Am especially pissed off as have driven here straight after a 6.30 start this morning and a long day at work... in Nottingham. So a nice tiring drive as well.

I have stayed here a lot. I never will again. Cunts.

Oh you def need compensation. I'm guessing you have to work tomorrow?

Can you get into Warrington at all, OP?

Bloody hell, that’s awful. I didn’t realise that was allowed, especially given that you have prepaid.

I will not use Travelodge again , given that policy.

No duvet offered, I have a coat.

Yes, I'm tired, but there are night closures on roads and I don't know my way around.

I always let them know I will be a late arrival as I come straight from work and have never had a problem before.

I didn't know they overbooked the rooms! This must be a regular occurrence then

That's bloody awful. We booked 2 family rooms overnight in Dundee one half term, and it was snowing. I wouldn't have been at all happy with us ending up all in our cars in the car park!

That's terrible. Surely if you've paid for the room they can't book it out to someone else. Shocking. Go in and demand a pillow and duvet at least op.

Seems to be close to you… might be worth a call
The Birch Hotel
365 Manchester Road,
Heywood
Lancashire
OL10 2QD

Phone: +44 1706 366137 ‎
Email: [email protected]

i'd be all over twitter and facebook with this. It is absolutely wrong for them to leave a female guest who has paid for a room in her car in a carpark - that simply doesn't feel safe. I would not sleep. At the least they could put you up in the lounge or an office surely.

I’m so sorry, OP - that’s absolutely awful of them!! Please do email the CEO, and definitely contact customer services on Facebook and Twitter. Hoping you get compensation as well as a refund.

Please make sure you are safe. Doors locked, parked in a well lit area near people. This is so fucking outrageous! And you are a repeat customer!

If be going back in, demanding a duvet and pillow and bedding down on a sofa in the lounge/bar wherever.

No way would I sleep in my car when I had booked and paid for a room.

That’s terrible.

No duvet offered

Fucking hell.

Please go back in, ask to be allowed in whatever staff facilities there are - lobby sofa or bar if necessary, or a taxi to the hotel they offered (and a guaranteed one back again tomorrow.)

A coat won't keep you warm the closer it gets to dawn. Please do go back in and make a fuss. It's actually better for the staff if you make a pain of yourself now and give them a chance to redeem themselves...

Do you want us to start phoning them and complaining on your behalf? There seem to be 2 TLs at your location which one is it?

That's disgusting, I would be pushing for compensation not just a refund.

It says that it makes every effort to ensure that customers are not relocated, which happens to fewer than 0.2% of its bookings and that “we ensure that the process excludes disabled, family and single female traveller bookings”. Because moving men, couples and groups without children is totally ok right? A man in OP's situation would be just as uncomfortable and pissed off, more than 1 person trying to sleep in a car even more so. What a ridiculous rule.

Do I have your permission to tweet this thread OP?

There must be hotels nearer to you than Ancoats. Go back in and demand that you be placed in one.

Please don't spend the night in the car, they should at the very least offer you a sofa with a duvet. This is completely appalling.

This happened to me. I arrived knackered after hours travalling and they wanted me to walk to the station and get a half hour train journey to another travelodge. Would have taken an hour altogether. I got another hotel but cost loads.

It's mind boggling.

Rainbow Women are significantly more likely to be say, raped when alone, in a car park near a motorway than men, don't be ridiculous for the sake of it. (and yes, I know the overall possibility is still relatively small but that doesn't change the point).

OP can you not at least sleep in their lobby on a sofa or a chair at least? They can't surely refuse you. Don't they have staff room at all? I remember in my young days, a friend got stuck half drunk near Tower Bridge and a nearby hotel let her sleep in their lobby, and that was nearly 20 years ago.

Make sure you speak to the manager of the service station, my DH got a parking fine for similar.

Tweet them. Papers. Leaving someone with no bedding in a car in the cold and not trying to help. Could really ruin their image

This is shocking. I hope you are safe, OP.

A man in OP's situation would be just as uncomfortable and pissed off, more than 1 person trying to sleep in a car even more so.

They might be, and it's still not good. Travel lodge shouldn't do that to anyone. But I've gotta say, as a female sleeping alone in the car park, yes I would be uncomfortable and pissed off, but overriding all of that, I would also be afraid. I'm not sure that lots of men feel like that for the same reasons tbh.

Noqonterf. My husband would be.
In all honesty everyone would most likely be afraid of mugging or a violent attack.