Just had a blow dry. I'm an idiot because the girl who washed it did a rubbish job, didn't wash underneath AT ALL and I didn't say anything until the end. I said shall I sit up so you can get underneath after which she rinsed it a bit then put the towel on and said you're done!
The stylist was clearly running behind and I've come out to feel my hair and underneath feel wet - and probably still greasy from not being washed properly.
It's a well-known chain. Would you leave it or go back? Hate not having a proper scrub - the whole point of the apt was to save me doing it myself with a sprained wrist!