Basically; I used to be a hairdresser, I'm not anymore but retain my qualifications and experience and still have most appropriate equipment, so i do it in a pinch if a mate or family member needs help.
A friend, having a bad experience at the salon that left her with what looked almost like a bowl cut with fake hair badly attached (all her own hair) asked for my help, so I went over immediately to see what I could do. I said I could fix it, but there's no way I could've saved the length. It was bad, very bad despite layering as best I could to retain the length she ended up losing 2.5inches of her hair. I did tell her in advance that she could lose up to 4" but I would do my best. I did not charge her a thing even though the visit cost me time and money (including the hour each way drive - I
Consider her a good friend) a sidenote is I'm ill though not contagious and really could've done without it.
She's now unhappy with the length she lost, even though I measured it out for her and quadruple checked it would be ok. She's happy with how it looks but not happy to have lost "more than an inch". I've text back saying "look, I know it's upsetting as I have experienced this too, but try to understand that I genuinely did the best I could to keep as much length. Also I did ask you if it was okay, unfortunately when your hair is cut in such a way sometimes the options are limited" No reply as yet.
Aibu to be a bit annoyed that she's said this after I did a lot to help her, and not feel bad about "messing her hair up" because I did the best I could and she is happy with the style (looks a million times better) but is fucked off about the length which I can do nothing about...
Give it to me straight!